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Rated 4.3 out of 5 by 284 reviewers.
Rated 5.0 out of 5.0 by Great Stay Have stayed here multiple times. Great location, great hotel, great staff. Will definitely book again. December 24, 2014
Rated 4.0 out of 5.0 by Comfortable Room but Common Areas and Parking not up to Standard The room was very good and staff were polite. There was construction in the lobby and outside. The parking lot elevator was broken. The lobby smelled like chlorine or mold. I thought it was a bit expensive given the condition of the common areas and parking lot. December 17, 2014
Rated 5.0 out of 5.0 by good service friendly staff Front of hotel under construction, I arrived by car and had to drive 3 times around the block in rush hour traffic until a cab left a spot for me to park in front of hotel to check in. If there was signage giving parking instructions the scaffolding blocked it. December 14, 2014
Rated 3.0 out of 5.0 by Comfortable and fresh; but smaller and (potentially) noisy While this hotel lives up to the contemporary freshness of Indigo - beware in this particular hotel of the noisiness associated with the lower level rooms facing the atrium - in particular the 2nd floor! You can hear front desk activity overnight from your bed! The rooms are clean, fresh and bright - but not comparable in size to some other hotels in the close vicinity. Also, bar fridges not standard in all rooms - something missed especially if staying several days or more. If staying in winter, break out the boot tray as the floors are laminate and water can be a problem in close quarters. The hotel restaurant (at least for the evening menu) is diverse and tasteful. The servers are pleasant! However, note that the restaurant/bar is not available past 10 for service (including room) past 10pm on Sundays. I will try this hotel again because of its cleanliness and pleasant staff - but will ensure that my requests for placement and amenities are requested prior to arrival. December 12, 2014
Rated 4.0 out of 5.0 by Friendly Staff Although the parking situation was frustrating (walking through another hotel lobby), our stay at this hotel was fun! We were immediately greeted and checked in - and promptly shown another room type when we got up to ours and realized it would not be big enough for our needs. The fitness centre pool photos are deceiving but the hot tub was in good condition. All and all, every staff that we interacted with (front desk, restaurant) were engaging and smiley. :) December 12, 2014
Rated 5.0 out of 5.0 by Good Service all around During my recent stay I encountered knowledgeable and polite staff during check-in and through-out my stay. Rooms were clean and quiet. December 10, 2014
Rated 4.0 out of 5.0 by Great night's sleep My experience was great. I will definitely go to the Ottawa hotel Indigo again. Pros/Highlights: super comfy bed and plush bedding and comfortable pillows. I had a great night's sleep. A big PRO: No carpet - fabulous since you can see that the room is clean. Modern, everything you need. Great supply of toiletries and guest services was super friendly. Cons: my room was an adjoining room which I did not ask for nor was I advised I was in an adjoining room. I could clearly hear the other guest talking in the other room. Thankfully, that didn't last too long. The in-room dining experience is below standards: Very expensive for the quality of food provided - was definitely not up to par. Plus not much of a selection to choose from. December 8, 2014
Rated 4.0 out of 5.0 by Traveller1M Great stay. Upgraded during my stay. Staff were very welcoming. Great location and walking distance to downtown tourist areas and restaurants. There were renovation going on during my visit, a lot of scaffolding inside and outside the hotel. Building has a character with squeaky hardwood floors. Enjoyed my stay. December 5, 2014
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