Rated 4.1 out of 5 by 133
Rated 5.0 out of 5.0 by heyguy Always good
The hotel and front desk staff are always warm and welcoming. Ive been coming here for many years and have to say after a long day of work, its nice to know Im staying at the HIE.
April 10, 2014
Rated 5.0 out of 5.0 by SEP455 Clean, Quite, and Comphy
My favorite place to stay when I work on the Island. Many places to eat. Nice complimentry breakfast in morning. Highly recommend. Also, being a Priority Member I got a nice upgrade and free drink..
March 31, 2014
Rated 5.0 out of 5.0 by Moondoggy Great place to stay
The hotel is clean, the staff very friendly and helpful and the breakfast bar is complimentary and well maintained. I will stay here again when in Riverhead for business or pleasure.
March 30, 2014
Rated 4.0 out of 5.0 by Hazel317 Very comfortable bed, friendly service
Clean and comfortable accommodations.
Friendly, helpful staff
March 22, 2014
Rated 4.0 out of 5.0 by chrisw12 Holidy Inn Express Long island East End
I was unexpectedly pleased by my stay. The hotel was clean, in good condition. The room, bed, and chair were comfortable. (Except for those almost universal small pillows.) The full business center was very convenient. The front desk staff was courteous and helpful. Breakfast was varied and adequate. I am an older woman and was traveling by myself. I felt very secure in the hotel. The location is also very convenient for accessing the north fork of LI
March 20, 2014
Rated 5.0 out of 5.0 by Mary Jean Hotel was very nice - great service
I really did not expect the great service that we did receive when I first arrived as everyone told me that typically the Express Hotels are just that Express - I was very surprised. We were greeted right away - We had our rooms fast - the place was very clean - answered questions on directions. we even used the great room after the wedding we attended as most of the guests at the wedding were staying at the hotel It was great. Breakfast was good
March 19, 2014
Rated 5.0 out of 5.0 by nssjmc Clean hotel with a great staff
We rented out most of the hotel for my daughters wedding reception. Had a terrific time there. Good breakfast, clean rooms, great staff.
March 19, 2014
Rated 5.0 out of 5.0 by Lopezwedding Overall good hotel for price
very comfortable beds, good service, excellent front desk service
March 19, 2014
Rated 5.0 out of 5.0 by Rickski Good value, clean room,friendly staff
Good experience. The rooms was clean, the fitness center efficient and the breakfast was well prepared.
March 19, 2014
Rated 5.0 out of 5.0 by Tommy and Marianne Great place to stay
Our stay there was great. Very nice staff working there. The bus shuttle was great. Jen and Marybeth were so helpful.
March 14, 2014
Rated 5.0 out of 5.0 by Ifly Fantastic Staff!
The ladies who work the front desk are very helpful and pleasant, especially Marybeth! They make my stays there a great experience.
March 12, 2014
Rated 5.0 out of 5.0 by Pete Z Great Place to stay
I'm sure this hotel will be packed during the summer vacation months. What a great spot and only 3 miles form my customer.
March 11, 2014
Rated 5.0 out of 5.0 by rrod72 great breakfast
the breakfast is the most important of the day. Holiday inn is the place to go if you want the most important meal of the day..
March 4, 2014
Rated 5.0 out of 5.0 by Tomandlynnwms GREAT!
Loved our stay here! Great place! Came to this hotel on a whim and it was great, nice and easy!
February 28, 2014
Rated 5.0 out of 5.0 by Doobie53 A little sunshine in the middle of a dreary winter
Forth time participating in the Valentine's Day Wine Tour Package - organized by Kristen. She did a fabulous job treating our group to numerous upgrades and made the entire experience great.
Champagne in the room, rose petals on the beds, chocolate covered strawberries....upgrades to the dinner at The Indigo...as well as comps for the show.
Can't say enough other than we will surely be returning.
February 21, 2014
Rated 5.0 out of 5.0 by heyguy Front desk staff
All great, very friendly and make you feel welcome
February 20, 2014
Rated 4.0 out of 5.0 by dbjan nice place
good value for the island ,not to many places to stay , food is slim pickins ,
February 18, 2014
Rated 4.0 out of 5.0 by Jmedster Nice Facility
The Hotel is well kept and there are a variety of places to eat near by. It is A little out of the way for business purposes but not bad if you need to be on the eastern end of the Island.
February 9, 2014
Rated 4.0 out of 5.0 by Visitor from the North Friendly Service and accepts pets.
Staff were friendly and the hotel was pet friendly (at a cost of $50 non-refundable fee). The overall cost was a little pricey since actual stay inside motel was less than 10 hours. Mainly just needed a comfortable place to sleep.
January 25, 2014
Rated 4.0 out of 5.0 by dcd1 stayed 4 nights but paid for 5
I was delayed due to a flight cancellation. I tried to change my reservation but was told my card had already been charged. Staff attitude- "too bad"
January 13, 2014
Rated 4.0 out of 5.0 by tommy c all good except breakfast
everything was good except the breakfast could have been better
January 10, 2014
Rated 4.0 out of 5.0 by dlsc Great place to stay.
Had a very positive experience. The staff was outstanding and very helpful in pointing out everything I needed from the surrounding area. The hotel is extremely clean. Very nice dining room with complimentary breakfast.
I'd definitely recommend this hotel for any visitors to the area.
January 10, 2014
Rated 4.0 out of 5.0 by missjoop convenient and comfortable
Pleasant, no frills stay. Helpful staff and clean accommodations. Breakfast was generous.
The larger setting of the hotel, on Route 58 and against a new shopping center, was the disagreeable feature of our stay as the night was disturbed by noise from work shopping center. Starting diesel engines at 6 a.m. was also a negative. But overall we felt it was good value for money.
January 9, 2014
Rated 4.0 out of 5.0 by Traveler19285712 Holiday Stay
Breakfast was good, Hotel was clean and quiet.
Mattress was inferior and uncomfortable as we're the pillows. Hotel room and furniture were cheap and uncomfortable.
Lighting was very poor. Heating unit was very poor.
December 31, 2013
Rated 1.0 out of 5.0 by John L Is this what they call a hotel suite
I paid extra for a hotel suite for two nightsp the room layout and quality finishes were substandard I was very disappointed and expected way more from Holiday Inn express I have stated other locations and had much better experiences with overall quality cleanliness. This location was also the most expensive of all the others have stayed at. Overall not a very good value or experience
December 31, 2013
Rated 4.0 out of 5.0 by xena4me2 Wireless problems
The wireless network at this hotel is the worst I have ever encountered. I travel for work and stay in hotels 300 days a year. I had to use my phone as a hot spot to connect to the internet. Since this is how I stay connected to famiy, friends and to pay bills this was very disapointing.
December 26, 2013
Rated 2.0 out of 5.0 by Cathy22 Large rooms but....
The carpeting in my room was disgusting! Many questionable stains throughout the carpet...if a good rug shampoo can't remedy the problem, it needs to be replaced. Also, even though I was in a no smoking room, I could ever so slightly smell smoke, I think in some of the bedding. I had a queen room suite, with 2 queen beds and a pull out couch, so it comfortable accommodated 3 adults. The bathroom also needed an update but seemed relatively clean and was adequate. So in summary, they are in need of some room renovations asap.
December 2, 2013
Rated 5.0 out of 5.0 by SVac29 Overall Experience was great!
I would highly recommend anyone to stay at this hotel!
November 19, 2013
Rated 5.0 out of 5.0 by Christine60 Weddding Stay
I stayed there for 2 nights with my adult children that came in from Germany for their youngest brother's wedding. The rooms were very clean and the beds sooooooooo comfortable.
One of our rooms was right over the main entrance and I had to call the receptionist twice at midnight. It seemed that all the intoxicated people and smokers met right there under our window at the front door. It was very disturbing trying to get some good rest for next days wedding.
Breakfast was good and plenty. Overall it was a good stay except the noise.
November 18, 2013
Rated 3.0 out of 5.0 by terrimue Good room rates but...
We have stayed at this hotel since it opened for an annual shopping weekend with family but this hotel is starting to show its age. Wallpaper was peeling, closet door was broken on the bottom. If this hotel does not start renovating we may have to find a new hotel.
November 13, 2013