Rated 4.0 out of 5 by 133
Rated 3.0 out of 5.0 by surviver13 Clean and simple
Room was clean but too simple.
Breakfast is acceptable for price asked considering that is included for all customers.
Is located on a dark street a little scary at night.
I request a transfer service between airport and hotel and it worked well... is an acceptable hotel for 2 or 3 night to whom wants to visit Rome (metro station Ponte Lungo is at 300mt +/-)
November 1, 2013
Rated 5.0 out of 5.0 by carti Best Value in Rome
I arrived early (before noon) and was expecting to just store my luggage but was able to check in early. I was also given a room with a balcony. The free wifi connection (Platinum member) was great but limited to 2 devices only.
The hotel was better than expected, clean rooms and bathrooms. Continental breakfast with a variety of choices was the best way to start the day. Bus and Metro were nearby and provide an excellent way of getting to all the tourist sites or to train stations.
If you are not used to living in large crowded cities like NY, you might find the area a bit scary. But it was safe to walk around late at night. There are restaurants, cafes, pizza places, and tabacchi
stores (bus passes or phone recharge cards).
Staff were friendly, extremely helpful, and spoke English which was a plus for non Italian visitors.
October 24, 2013
Rated 4.0 out of 5.0 by hand6772 Nice relaxing stay
Our was generally very good. The hotel was clean, quite modern and came with a good wifi network. We will certainly stay again.
October 22, 2013
Rated 3.0 out of 5.0 by kwang thx. n good
this is really good lacatoin.
n free breakfast. kind staff.
October 18, 2013
Rated 5.0 out of 5.0 by RMichaelW Excellent Stay!
This hotel is something of a secret as it is located in a rather unusual area for a branded hotel. It is somewhat off the beaten track for tourists but we found the hotel to be either busy or full of for the 6 days that we spent there, primarily tourists. While I did not check, I feel certain that the rates here will be considerably lower than hotels located closer to the major attractions. That said, it is only a 10 minute walk to the Metro station and that gave us the freedom to easily explore the city of Rome with our transit pass. The breakfast and the front desk staff definitely made the stay more pleasant. As an added bonus, the hotel is located only minutes from the train station that takes you straight out to the airport, avoiding the trip into Termini station.
I would not hesitate to recommend this hotel to anyone visiting Rome for sightseeing. If you stay, be sure to check out the restaurants in the vicinity - there are several excellent ones within walking distance.
October 14, 2013
Rated 5.0 out of 5.0 Great place to stay outside historic district.
Very nice hotel just a few Metro stops away from sites in Rome. Ponte Lunga Metro is a 15 minute walk away from the hotel, and the 85 line that stops right around the corner goes directly to the Colosseum. Staff was also able to arrange minibus for six directly to the Vatican for Wednesday Papal Audience. Breakfast spread was the best we had in all of Europe.
September 29, 2013
Rated 3.0 out of 5.0 by ReneJ Room For Improvement
This is my second stay in this hotel within a year. I was hoping that things would have been improved from my last stay but no change. There was no special recognition as a gold member, staff are are somewhat unprofessional and sometimes abrupt.
I stayed for 3 nights and in those three nights, my beddings were not changed, used cutleries and glasses were not cleared.
I was most disappointed that the "free" internet services kept cutting off and required constant logging in. I went to Rome on a business trip and needed the use of my iPad regularly.
I have stayed in Holiday inn hotel chain most of my time abroad but this hotel falls below average of my usual experience.
The only good thing about this hotel is that its quite close to the centre and they are great at organising taxi services.
September 22, 2013
Rated 5.0 out of 5.0 by mondo Enjoyable stay
We spent three nights at this property and had a great time. The staff were always friendly and helpful and recommended an excellent nearby restaurant for dinner on our last night in Rome. Easy enough to walk to/from train to go sightseeing in Rome from this location. Good variety of breakfast choices and a wonderful outdoor patio to enjoy breakfast.
September 12, 2013
Rated 4.0 out of 5.0 by Roglyn Well located hotel
Proved to be a good choice for someone driving to Rome, easy to find and garage welcome as street parking seems difficult.
Spacious comfortable room and bed but comfort compromised by the noise from the airconditioning system, which although set to off in the room continued to waft cool air making the room somewhat chilly during the night. We asked if this could be stopped but as it continued assumed it could not be.
Would not stop us returning.
September 9, 2013
Rated 3.0 out of 5.0 by Aaaaabbbbaaabba Bed was not good service was ok
Bed were not good
Hotel was ok
Maybe you should add small gym
September 7, 2013
Rated 2.0 out of 5.0 by ashugarg2222 Comfortable bed with no service
Rooms are good but hotel only has a breakfast restaurant, there is no regular restaurant in or around hotel, hotel is at a isolated place, there is no market nearby where you can look to buy some eatables. There is no bell boy facility, pickup luggage yourself.
Now, their breakfast restaurant, all crockery in use is of Melamine except coffee cups that too quarter plates only.
Staff : Unprofessional,untrained, behave like robots.
I will never recommend this hotel.
September 5, 2013
Rated 4.0 out of 5.0 by Manual55 Nice facility and value
The facility appears almost new and our room was clean, bright and nice. Staff is friendly and helpful. The breakfast is normal for this kind of hotel, with a good coffee machine and plenty of juice, lots of choices.
Before we traveled I had read several reviews concerned about the
area since it is not in a typical location for a hotel. Transportation by rail is maybe 8-10 minute walk-- the bus is closer, down at the main street. It worked out fine for our trip, but it is somewhat removed from the main attractions.
September 5, 2013
Rated 4.0 out of 5.0 by L1e2e3 Exceptional Employee
One individual was extremely helpful and made our trip exceptional - Emiliano. He gave us great directions, good restaurant recommendations, and was very helpful with every question we had. From check in to check out, he provided us with great customer service and helped make our trip special. Thank you so much.
September 4, 2013
Rated 4.0 out of 5.0 by Prabir Good Experience with Holiday Inn San Giovanni.
Holiday Inn San Giovanni shall remain as a nice experience to me. The hotel is in nice location close to 85 Bus Stop, Subway and Tuscolana Railway Station. Rooms are cozy and well maintained.
I liked the front office guy Adriano... very gentlemen and always ready to help. Upgraded me to Gold and gave free Wi-Fi connection.
Breakfast option was also good.... and they do have a Computer/Printer as well if you are travelling without laptop and need to print your travel itinerary at last moment. Overall I had a good experience with Holiday Inn San Giovanni.
August 29, 2013
Rated 4.0 out of 5.0 by John60cvb Convenient
Quite close to city centre but too far from the nearest train station to pull large suitcases. The area is a bit seedy. The hotel is nice and modern. Small but comfortable rooms. Good shower. Excellent breakfast but no dinner and no good restaurants nearby. Go into the city to eat. Do not try the local restaurants. Overall the hotel was excellent value for money.
August 29, 2013
Rated 5.0 out of 5.0 by symon42 Week stay
After a very early flight we were met by very helpful and friendly staff :-) The room was lovely with amazing air conditioning as it was 36c outside, extremely large bed and crisp cotten sheets.
All staff wre extremely friendly and helpful, breakfast was totally filling and catered for my wife and mines taste. Ice machine god send :-)
Easy accessable to metro/train line and would definately recommend to family and friends.
August 28, 2013
Rated 4.0 out of 5.0 by Egi68 Comfortable
I have never found a better relation between price and service in a roman hotel.
August 27, 2013
Rated 5.0 out of 5.0 by JHFF Very nice and great BF
The hotel is excellent and service better. Very good BF.
August 23, 2013
Rated 5.0 out of 5.0 by Wincova Pre and post cruise stay in Rome
Two good nights at the Holiday Inn Express San Giovanni.
Room was to good standard as per normal Holiday Inn Express very clean and comfortable.
Although quite a distance from the main centre Rome attractions, we found the bus connections on Bus 85 excellent value and reliable.
The hotel is also well positioned from Tuscola Railway
station which connects directly from Fumichino Airport and also Cittavechia. Travellers be aware that as per most Italian train stations there are no lifts to get up and down platforms.
All staff at the hotel were pleasant and helpful however we found Emilio (sorry but spelling incorrect)- on Reception to be excellent and very customer focussed. He found time to share local knowledge and arranged a competitive taxi rate for our return to the airport.
August 23, 2013
Rated 5.0 out of 5.0 by Rattu Neat & Clean
We stayed at this hotel on the last night of Europe trip. It was very clean and comfortable hotel. Secure parking (for a fee). Breakfast had good choices.
August 20, 2013
Rated 1.0 out of 5.0 by NingC Cheap price is the only good part of this hotel,don't stay
Cheap price is the only good part of this hotel,don't stay
August 19, 2013
Rated 5.0 out of 5.0 by Poodledoodle Perfect location for a city break
Stayed here for 4 days and at first we were a little unsure but from the minute we walked into the hotel the service we received was perfect. Nothing was too much of a problem and the breakfast as lovely. We only slept in the hotel and spent the rest of the time sight seeing . 10 minute walk to the metro and 2 stops down from San giavanni perfect! If you are looking for a city break this is the perfect hotel. Thank you, we would definitely return :)
August 19, 2013
Rated 2.0 out of 5.0 by hopper88 Basic without essentials
Room did not have basic items such as a fridge to store food considering no restaurant available and bar man on holiday you would have thought this would be a considered item for guests.
Barman being on holiday really shouldn't be the guests problem couldn't even get a cold coffee, cocktail or food made by the staff that were there and the attitude given about it wasn't appreciated.
August 16, 2013
Rated 1.0 out of 5.0 by Linzi70 Bad Experience
We were very excited to be taking a couple of days from our stay in Sorrento to show our family the sites of Rome. We booked this hotel as we have stayed in Holiday Inn hotels all over the world and found them to be in convenient locations and good value for money. We only had one nights stay booked and are very relieved that this was the case. The temperature in Rome was high during our visit as would be expected in July and as we had limited time we had spent a day site-seeing before checking in, so were hot and tired. We were told on check-in that the air conditioning had broken down that morning and the heat in our room was unbearable, none of us slept very well and to be homest this spoilt our whole trip. If the air conditioning breaks down in July surely the hotel should have a same day service with a company who can fix it?! As we were tired and had limited time we ate in the hotel, the food was poor and the pizza the worst we had in Italy. Based on this trip we wuld think twic about choosing Holiday Inn in the future.
August 8, 2013
Rated 4.0 out of 5.0 by MorganZG 一个愉快的入住体验
August 8, 2013
Rated 5.0 out of 5.0 by alainbe Good stay
Excellent location, close to a metro and train station (fast link to the airport). Room well equipped with a modern look.
Quite area, I recommend it and will stay there again next time.
August 4, 2013
Rated 5.0 out of 5.0 by Polibio63 celebrating 50yrs in the best comfort
We arrived late in the evening and the reception was great and welcoming. We had offered a glass of prosecco since it was my husband 's birthday. Less warm and careful was the morning staff at the breakfast self service room. Nice patio for the breakfast and pleasant to find newspaper to read. Convenient location at 5min. from Ponte Lungo underground station. The Hotel corridor floor need some maintenance, aside from this everything was perfect.
August 1, 2013
Rated 1.0 out of 5.0 by Lilly46 stiff/unfriendly staff, broken facilities
Our air-conditioning broke and the staff took a long amount of time ( a couple of hours ) to address the problem
July 21, 2013
Rated 4.0 out of 5.0 by saveatree Rome experience
The women at the front desk need to have some manners and be courteous. If you ask a question as a tourist of the staff in which they reside, they should be proud and let you know all that you need to know, not to have an attitude. By the way this was the reason why I did not want to go there after I read previous reviews. Other than that it was a great experience. the food was good and the service other than the women staff at the front desk it was excellent.
July 10, 2013
Rated 4.0 out of 5.0 by IHGPlatD Convenient location, great value
Rooms were clean and comfortable for European standards (for those that don't know, Europeans prefer small uncomfortable beds pushed together so that there is a gap between bed partners). The staff was so-so, in that one staff member went above and beyond most were adequate, and some just were not friendly at all.
We have stayed at this hotel a total of three times in six month window (once for Thanksgiving and twice related to a cruise that departed Rome). The ultimate reason was location. This place is very easy to access coming from the airport (thank you for updating your directions-- I don't know if it was related to the feedback we left after our first stay) as it is only a 5-10 min walk from Roma Tuscolana Railway Station after a 20 min train ride from the Airport. Also the access to Rome is very easy from there via Pontelungo Subway Station a 10 min walk with plenty of very good and cheap places to grab a slice of pizza.
One thing that we didn't like that was the same on every stay was that the hotel was not very happy to provide us amenities that every other IHG hotel has provided without issue. Three things in particular stand out:
1. Ice -- They provided us a very small amount of ice on request.
2. Wine glass -- Hotel staff would only provide us a very small plastic glass (like an all-exclusive free cocktail glass) to use to pour wine we purchased while in town.
3. Wifi -- It has been a fight every time to get a second code to use for my wife's computer. As a Platinum member, most hotels ask me if I would like a second code on check in.
Other than those things our stay was problem free. I have seen comments about hotel safety.. And yes it does not look like a safe street but I can say we have had no problems what so ever and have come and gone at all hours of the day and night.
July 10, 2013