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Rated 4.4 out of 5 by 320 reviewers.
Rated 5.0 out of 5.0 by Small room but nicely redone Loved the ambiance, but tried to phone for room service 20min before 'closing' time stated on the menu and no answer:-( Only shower, no tub May 20, 2015
Rated 5.0 out of 5.0 by Excellent Hotel Hotel Indigo Downtown Alamo is a great hotel. Both the hotel and restaurant staff are friendly and quick to help with anything you need. The rooms are clean and comfortable, and the breakfast is very good. May 14, 2015
Rated 5.0 out of 5.0 by Great service and location Two block walk from the River Walk and across the street from the Alamo. Nicely renovated old office building. Only concern was a very loud A/C system in the room. May 13, 2015
Rated 5.0 out of 5.0 by Best stay ever This hotel was great when I showed up and Rudy the valet came up to the car with a big smile and welcomed me I new it was going to be good. At the front desk Raymond was just as welcoming and made check in a breeze. My family and I needed to get around town and I did not want to drive, We were offered a driver and a car to get around the drivers name was Jake he was great and took us to see San Antonio that we would have never known about. Jake knew everything about San Antonio what a time we had. Thanks for a great stay. May 13, 2015
Rated 5.0 out of 5.0 by Great Place and Location Perfect location for a trip to San Antonio. Easy access to Riverwalk and convention center. May 12, 2015
Rated 5.0 out of 5.0 by Great Location Great location in relation to the Riverwalk and downtown visitor destinations. Staff was great with god recommendations. May 5, 2015
Rated 4.0 out of 5.0 by Problems Encountered 1. Check-in time is 3 pm. We arrived about 3:10. It took over an hour and a half for us to check in. And that was because the valet, who knew how long we'd been waiting, talked to one of the managers. Reasons for delay were the room was not clean, then the room was clean but had not been inspected. Yet, when the valet checked, the housekeeping supervisor had been standing at the counter for at least 15 min. The manager asked her room status; she replied the rooms had been ready for a while! If the valet hadn't checked, I wonder how much longer we would've had to wait! 2. We were there for 3 nights. The ice bucket was not emptied/cleaned once! Only 1 coffee mug was in the room; had to request one from the restaurant. And...the mugs weren't washed once! May 2, 2015
Rated 5.0 out of 5.0 by Great overall experience and the staff was great. We have stayed at this hotel numerous times and this check-in experience was the most stress-free and worry-free. The check-in person was friendly, helpful, and professional. The Bistro, Maintenance Supervisor, and Valet staff was also helpful, friendly, and professional. We plan to stay again and have already recommended your hotel to family and friends. April 30, 2015
  • 2015-05-25T13:38:51.576-05:00
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