Rated 4.1 out of 5 by 78
Rated 5.0 out of 5.0 by jbfeagle Great hotel for locals and tourists
This was our first stay in the Indigo brand of hotels, and we enjoyed it! Far from the cookie-cutter hotels that we're used to, the Indigo at the Alamo hit the marks for unique and character. The building dates back to 1909 and the hotel maintained its original look and downtown feel just after the turn of the Century. It was fun to try and imagine the building as it might have looked in its prime. The staff was proficient and professional. The King Suite was huge, bathroom was the size of some hotel rooms and the walk-in shower was terrific. Only remark was the 1909 Bistro, staff was inattentive during breakfast, so much so the cook had to bring us our meal, stating that "my server was no where to be found". The server was dressed in what looked like yoga pants and a sweatshirt. The manager needs to look in on the Bistro staff and ensure they are meeting his expectations....then he hits a 5-Star rating.
November 26, 2013
Rated 5.0 out of 5.0 by Lorieich Super friendly staff
We stayed at this hotel last year and liked it so much we came back with our friends. The hotel front desk/bellmen were all so helpful. Our experience at breakfast was also positive. You guys have the best coffee around and we loved seeing Cruz every day. What a great guy. Over all, we loved the hotel...we will be back!!
November 21, 2013
Rated 5.0 out of 5.0 by ranman34 Recent stay
We just spent one night at this hotel; we would highly recommend it if you are visiting San Antonio. Our room had a view of the Alamo and was about a half block to the Riverwalk. Loved the old building architectural aspects. Sent pictures of the inside of the hotel/room to family and friends, raving about how much we liked it. Don't recall doing that for a hotel in a long time! The room had wood floors that were beautiful; the bathroom and shower were very nice; the bed was very comfortable. Two small items to note: parking is valet only but in-and-out is fine. According to the front desk, the parking lot next door is less expensive but you pay each time you enter so not really a good option if you are driving to other areas during your stay. Also, we received several menus slipped under the door from restaurants in the vicinity (like pizza delivery places) that made us wonder if the hotel knew about these people being inside the building. We didn't feel unsafe but it was something we don't recall happening at other hotels. We had breakfast at the hotel restaurant and it was reasonably priced and good. The coffee served was excellent! The hotel is towards the edge of downtown that you might be a bit cautious about at night but everywhere we walked it was very well lit and we didn't feel unsafe at all. And we walked a couple of miles around downtown.
November 16, 2013
Rated 5.0 out of 5.0 by DoctorDisher Charming and Chic with exceptional staff
My husband and I spent 4 days and three nights in San Antonio and the Indigo-Alamo was a lodging choice that we don;t regret. The property was placed right in the Alamo Plaza and in walking distance to the Post Office, Starbucks, Walgreens and clothing boutiques. We found the staff to be knowledgeable about the area and most responsive to our needs. We would return to lodge here if ever in the area again!
November 14, 2013
Rated 5.0 out of 5.0 by ABusyTraveler Beautiful Hote
The location was excellent! Walking out of the hotel and directly at the Alamo was nice. The mall was within walking distance and that was very nice since it had lots of food options nearby. I LOVED my room because I had a view of the Alamo and the features in the room won me over. I still talk about how nice this hotel was now that I am back home. I definitely enjoyed my stay. This was my first time staying at a Hotel Indigo and it made a positive lasting impression on me.
November 13, 2013
Rated 3.0 out of 5.0 by ridley1971 Bad communication from Staff
It was always a case of the right hand not knowing what the left hand was doing with the staff at this hotel.
One of our rooms was not ready when we came in and it wasn't ready by the time they told us it wopuld be ready.
Our keys then did not work the following day and we we're just told: "it happens. Here's another set"
The valet parking service though, that was a good service.
November 13, 2013
Rated 5.0 out of 5.0 by Sniffy Nice place to stay
Really good location, just across the street from the Alamo.
Lovely old building converted into a unique hotel. We really enjoyed our stay.
October 23, 2013
Rated 4.0 out of 5.0 by khmer Great Location
Location is wonderful. Across the street from the Alamo and a few blocks from the Riverwalk.
October 15, 2013