Rated 3.0 out of 5.0 by Jmc1945 Disappointing stay
Location 10+. The room was very small with little natural light. Obviously overdue for a paint job. Restaurant service was poor.
March 25, 2013
Rated 4.0 out of 5.0 by Sasi21 Location
Well located neer downtown San Antonio. In front on the Alamo.
January 28, 2013
Rated 5.0 out of 5.0 by Metty Group trip
I traveled with a group of 24 and stayed at the Indigo. The staff was wonderful - from concierge to the front desk - everyone was kind and helpful. The rooms were nice, clean, and the decor beautiful. This was a great experience.
January 16, 2013
Rated 4.0 out of 5.0 by Daylon Great service
Elevators are a little irritating. Other than that, it was great. Excellent service from the hotel, resturant, and valet staff! Made you feel as if you were family! Great job!
Excellant meals in the resturant!
January 6, 2013
Rated 3.0 out of 5.0 by BeaverFan Bring earplugs
The room, like the whole hotel, was a very cool combination of old and new. Modern room accommodations (TV, bed, bathroom, etc.) but the room air conditioner/heater was very noisy. The front desk offered no way to fix it other than leaving the fan in Low versus Auto....so the noise would be continuous instead of intermittent? Breakfast buffet was nice and the servers were very courteous.
January 4, 2013
Rated 4.0 out of 5.0 by FloridaPR Would stay again...
Great Location, Friendly Staff. Housekeeping needs improvement.
January 4, 2013
Rated 5.0 out of 5.0 by Dmac60 Excellent!
This Hotel is diagonally across the street from the Alamo and only 2 blocks from the river. The room was small but very clean and comfortable. The staff was very nice and professional, except the servers in the restaurant was slow on service. However, the breakfast was good. We ate out the rest of the time. The Tower of the Americas is only a quarter of a mile, so even it was within walking distance. That was my first time to the Riverwalk and i will stay there again, because of the hospitality and convenience to the river.
January 3, 2013
Rated 5.0 out of 5.0 by CKB1 Wonderful staff.
We had a great stay at the Hotel Indigo. We liked that the floor in our room was hardwood, vs. carpet; it felt cleaner to us. Although not right on the river, the location is within walking distance to most attractions. I can't say enough about the staff--every one we encountered was friendly, and always had smiles for us. They were helpful when we needed directions, etc. We would definately stay there again !!
December 8, 2012
Rated 5.0 out of 5.0 by justal24 Great Place to Stay
A wonderful place to stay and so close to everything San Antonio. Just a block or two away from the Riverwalk and right across the street from the Alamo. The staff was very helpful and attentive to all needs. Enjoyed the free appatizers for being a Priority Club member and the discount on the valet parking. Loved the ambiance of the rooms.
November 24, 2012
Rated 5.0 out of 5.0 by Beckyrt Great place very good location
Really liked the place rooms are small but very clean and nice decor. Parking next door for 10 dollars or 20 for valet. Would stay again. walking distance to most attractions: The Majestic Theater, Riverwalk, etc...
November 23, 2012
Rated 3.0 out of 5.0 by TXBIGFELLA Loosing Credibility
I typically like staying at the Indigo Alamo over the one on St Mary's. Its location is great to walk to restaurants and nightlife and the rooms are well set and maintained. I have experienced a less than stellar stay on this visit. I noticed that you've done away with the 2 free drinks program and instead have offered a free appetizer. I think more patrons would use the drink coupons Vs the food which is more than likely why you made the change? Anyway my biggest grip is over two other points. I asked the clerk at the front desk in the morning for a late checkout because my wife was with me and felt ill. He made a pretty big deal of it and gave me till noon. Secondly I called down for my car and 40 yes 40 minutes later still no car. The valet guy told me he was working between two hotels and I had to walk to your lot to get my car with him. Unprofessional and a timely delay I didn't need that morning. I will stay with IHG properties but more than likely will start giving the Crowne Plaza a turn in the future.
November 21, 2012
Rated 5.0 out of 5.0 by Sgs198 Amazing place to stay!!!!
Location is great right across from Alamo and walking distance o river. Room was nice and fresh, bed was nice and firm. We will stay here again.
November 3, 2012
Rated 5.0 out of 5.0 by Vickie27 Conveniently Located
My husband and I just spent 5 nights here. We only used our car one day to visit the Missions. It was quick and easy to get the car. It was great to get up and just walk two blocks to the Riverwalk. If we were tired we just walked back for a small breather. There are so many wonderfuls places to walk to. All of the staff were very warm and welcoming going out of their way to make your stay pleasant. We did get some muffins and cakes from their restaurant. They were really yummy! We will definitely come again and have already recommended it to friends.
October 28, 2012
Rated 5.0 out of 5.0 by JonS One night Conference stay
Staff were exceptionally helpful. Room was beautifully furnished. Parking right next door. Exceptionally good price for the location - right next to river walk and Alamo, and 10 minutes from convention center. Worked exceptionally well for my needs. Priority Club.
October 17, 2012
Rated 2.0 out of 5.0 by Kate3 Ask questions!
The hotel is in a great location. It is cool and modern. My stay was for 5 days and I was there for business. My hotel room did not have a chest of drawers and the closet size was small. I prefer to unpack my clothes and because there was no where to put my folded items, I was not able to. I would go back to the hotel, but would ask for a larger room and ensure it has a chest of drawers.
October 15, 2012
Rated 3.0 out of 5.0 by trisha713 return visit
This was our 2nd stay at the hotel. The king room was extremely small & it was not easy to get around the area. We were there for business & it was difficult to set up our work space & computers; definitely not big enough for 2 persons. The room is in need of repainting; there were black marks on several of the walls. The bath was good size w/nice large shower. However, the cleaning staff failed to clean the bath area as I found there was left over baby powder on the sink area after I had used it that morning. Also, the coffee maker was not emptied or cleaned; nor were the coffee mugs or glasses cleaned or replaced & the water in the ice bucket emptied. There was dust on the legs of the desk chair. I had requested extra pillows & though I received them, they did not have pillow cases on them. The size of the pillow is ridiculous & even if you use 3-4 , it still makes for a very uncomfortable bed. ( I know that many hotels have replaced regularly sized pillows w/ these smaller ones, but they are all terrible & uncomfortable. The view of the Alamo is lovely at nite & the location of the hotel is very convenient. I would stay again if there are larger rooms & the cleanliness & thoroughness of the housekeeping staff improved. The front desk staff & valet were friendly & professional.
September 10, 2012
Rated 4.0 out of 5.0 by lizabet80 Comments?
-The level we stayed on, the hallway where the elevator was located the lights were off.
-We felt a little bit comfortable because one of our family members was in a room across our hall
September 8, 2012
Rated 5.0 out of 5.0 by Jezzabellee this was a nice stay and most likely return to the property
the pillows were awsome better than the ones at Holiday Inn or any other hotel we have stayed in
August 15, 2012
Rated 5.0 out of 5.0 by travelgurl great location/value
Stayed in SA many times at different hotels in riverwalk area...Hotel Indigo was a great place to stay, convenient, room was clean and plenty of room to move around...big bathroom, lots of windows...very conveniently located across from Alamo..so walking anywhere was easy!
Staff was very friendly and helpful as well! Will definitely stay here again!
August 10, 2012
Rated 5.0 out of 5.0 by Roy58 The Best of San Antonio
Located in the Heart of San Antonio, the Hotel Indigo Downtown Alamo was awesome. Close proximity to the Alamo and the San Antonio River Walk, making my stay in San Antonio that much more enjoyable. The rooms were well designed and comfortable, with great the beds that were so comfortable I didn't want to get up in the morning.
All the staff from check-in to check out were friendly and professional. The bar staff made you feel like you were someone special and were personable and attentive. The Valet service was professional and convenient. I couldn't ask for better.
July 23, 2012
Rated 3.0 out of 5.0 by EMARTIN527 DISAPOINTED WITH SERVICE
Was not recongnized as a Platinum Member upon check-in. No upgrade was offered or mentioned. Valet parked and the valet told me to call 15 minutes prior to leaving to give him enough time to have my car ready. I called the day of departure at 6:50 a.m. and requested my car. I received my car at 7:30 a.m. 40 minutes to wait for valet was unexceptable.
July 18, 2012
Rated 1.0 out of 5.0 by Richard281 Terrible expereince
My wife and I were staying at the hotel for our 21st wedding anniversary and were disappointed with the room. The room was very cramped, had no dresser, very loud clanking air conditioner, and ants.
I requested a room change and being a Friday night the hotel was booked solid, and I was told that an engineer would come by and look at the AC and spray the bugs. To our knowledge, the room was not serviced.
My guess was we got such a lousy room since I was using rewards points.
July 17, 2012
Rated 4.0 out of 5.0 by hisqween Perfect location
Overall my husband and I enjoyed our stay. The room was small, but just right for the both of us. The hotel is across the street from the Alamo, Ripleys, Wax museum, etc, and about 2 blocks from the Riverwalk. We would, and have, recommended this hotel to family.
July 14, 2012
Rated 5.0 out of 5.0 by jetnutman Comfortable room over all and great service
Great location walking distance to everything, room was very comfortable, liked the aircon kept room cool, service was excellent from the bar to the valet parking.
July 14, 2012
Rated 1.0 out of 5.0 by lloydh Terrible
Awful, start to finish (especially the finish...) and guess what, no management on the weekend? WHAT??? I would not stay nor recommend this property.
June 7, 2012
Rated 3.0 out of 5.0 by TheTraveler Great location, hotel needs a little TLC.
The location of this hotel is really great. It's right next to the Alamo and only a few blocks from the River Walk. All and all it served our needs but I felt it could use a little tender loving care. The rooms, while nice, were not up to what I would consider Hotel Indigo standards. I've stayed at quite a few other Hotel Indigos and found them much nicer than this property.
Over all I don't have any major complaints but don't expect to be wowed.
June 7, 2012
Rated 2.0 out of 5.0 by mercedespartsman Barking Dog
The room was small but the problem was that the room next door had a chihuahua who whined during the night and then barked all morning and into the afternoon. We asked for another room at this location or another San Antonio location.Nothing was open. We asked the staff to let the owners know about the barking, A staff member even came to our room and heard the dog barking. We decided to leave after one night and stayed at another IHG hotel in the area.We liked the ambiance of the Hotel but would not choose to stay in a hotel that takes pets. We will now check when we make reservations.
June 6, 2012
Rated 5.0 out of 5.0 by nvp2005 Staff goes the extra mile
This is a great hotel if you love history and want to be close to the Alamo and San Antonio. My husband and I stayed there for our eight year anniversary. I checked in (it was a surprise for my husband) and they moved us up a few levels for a better view of the Alamo. They also took the champaign I brought with me and put it on ice, then brought it to the room with glasses! The decor and location are amazing. Super cool updated modern rooms! Well worth the money. Will definatly stay here again!
June 6, 2012
Rated 5.0 out of 5.0 by Bond007 Wonderful Very Nice Place
Great location & Staff, all was wonderfull. Easy to get to Riverwalk
June 6, 2012
Rated 5.0 out of 5.0 by JRVG Accomodations
Warm, welcoming accomodations with a comfortable bed, and beautiful environment. enjoyed our stay, enjoyed the atmosphere, enjoyed staying downtown. We will recommend the hotel to our friends and families and we look forward to our next stay.
June 6, 2012