Rated 4.3 out of 5 by 182
Rated 5.0 out of 5.0 by MOG55 Great Experience for Wedding
We just spent 6 nights at the Hotel Indigo with many out of town guests for our son's wedding. The staff was very helpful for all our various needs, even providing a meeting room for yoga the morning of the big day! The bar tender, Jameson, worked like mad to keep everyone served and even helped out in the kitchen when we were hungry. The beds and rooms were clean and comfortable . The bamboo floors really helped to make it feel clean. There are a variety of room sizes to pick from and all had fridges, but no microwave. It is located a little ways from all the restaurants on the riverwalk but there is a river taxi and the walk is beautiful. There is also an excellent Italian deli on the street level a few blocks away. But the restaurant in the hotel was very good and often we gathered on the patio or in the restaurant so we would not have to hunt for a place that could accommodate a big group and everyone enjoyed the food there. Thanks for a memorable experience and for all your help
December 11, 2013
Rated 4.0 out of 5.0 by GigiFliesTheWorld Quiet place on the far side of Riverwalk
I really like this location!
Hotel Indigo you can't go wrong!
The quality was top-notch, staff was very friendly and accomodating.
It was quite a walk to the "busy" section of the Riverwalk - but that is good for my family!!
We prefer the quiet solitude while still in a safe, walkable location.
Hotel Indigo Riverwalk provided this for us!
It was a nice walk along the Riverwalk to the busy and louder parts of the marketplace.
But we love to walk, so all is well :-)
The only thing I would improve is parking spaces.
I bet we'll be back!
December 6, 2013
Rated 4.0 out of 5.0 by outoftowner2 Great location
The location is fabulous! We enjoyed being so close to the Riverwalk.
The breakfast was delicious and a good value.
We did not appreciate waking to very loud outdoor music before 8 am, however. It was the outdoor patio music. Not a great way to wake up.
Aside from the music, it was a wonderful stay.
December 4, 2013
Rated 4.0 out of 5.0 by 4momga Nice, but....
I was here nine nights on business and the wireless didn't work at all in my room. No prob if I sat in lobby. I called their tech support and was told it was a problem at the hotel level. I called the front desk and was told they knew it wasn't working and were waiting to get it fixed. Nine days later still no wireless.
That being said, neat property, very clean with some nice upgrades but don't think I'll be back based on wireless situation.
December 3, 2013
Rated 5.0 out of 5.0 by Firesong1 GREAT and OVER-THE-TOP Customer Service
We arrived Wednesday, November 28th at 6 p.m.....the day before Thanksgiving. Was impressed by the outstanding cleanliness of the room and the hotel in general.
The next morning, we went downstairs, anticipating our tour of The Riverwalk and later the Christmas Light Parade in the evening, and especially the 10:30 reservations we had that morning for a tasty Thanksgiving brunch, we jumped into our car, my husband turned the key....and THE ENGINE WOULD NOT TURN OVER!!!!!!!!!!!!!!! DEAD BATTERY!!!!! Since the headlights automatically turn off after the ignition turns the engine off and all of the other accessories that require a running engine were also turned off, we were afraid our battery had had one of those "OH NO" moments were a gonner. What we were going to do? We had exactly 20 minutes to get to our brunch reservations.
My husband went into the office, explained the situation to the young lady at the front desk, who had evidently drawn the short straw and had to work on Thanksgiving day, picked up the phone and ordered a taxi for us. My husband asked if there was any type of maintenance man on duty there at the hotel who might have some jumper cables. She shook her head, but then, "I'll go head a call a couple of people and see if anyone working this morning has jumper cables." THAT WORKED!!! The maintenance worker said that the maintenance department did not have any cables, but he would check with the kitchen crew to see if anyone there would have a set. One of the cooks said he had some in his car and both of them went to the cook's car and the maintenance worker took the cables and drove over to our car, while we were waiting for the taxi. He quickly attached the cable, turned the lignition to on in his car and our battery quickly roared to life!!!!!!!!! WE WERE SAVED!!!!!!!!!!!!!!!!
December 3, 2013
Rated 4.0 out of 5.0 by JP233 4 day stay at the hotel
As a gold elite member I was welcomed at the desk ( Michael) in a very courteous and professional manner. Michael indicated very quickly what I received as amenities.
Breakfast though was of a good quality but I would have rather prefered a buffet style approach.
November 27, 2013
Rated 5.0 out of 5.0 by TaTa05 Riverwalk Get Away
Hotel Indigo was perfect for our trip. The rooms are nice and big, loved the Kerug Coffee Maker, bathroom is a little tight but workable. The lobby and grounds are very well kept and there is a nice terrace where you can sit and have a drink before you hit the Riverwalk. The hotel is a little off the beaten path of the Riverwalk activity but you can catch the river taxi right outside and be downtown in minutes. The staff is very helpful with suggestions of places to see and directions. We will definitely stay at Hotel Indigo again!
November 27, 2013
Rated 5.0 out of 5.0 by Firelady Great hotel!
This is a beautiful hotel and is located right on the Riverwalk, with their own access. It's only a short walk to the restaurants and the Alamo. The balcony rooms have a beautiful view of the Riverwalk. The weather was great so we were able to sit on the balcony (comfy chairs included!). There is also a very nice courtyard overlooking the river. I didn't eat at their restaurant so can't comment on the food. Would definitely go back!
CONS: No microwave in the rooms. Also, there was construction across the way so didn't enjoy hearing a jackhammer at 7 in the morning.
November 25, 2013