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  • 1 877 8 INDIGO
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Rated 4.4 out of 5 by 457 reviewers.
Rated 3.0 out of 5.0 by Nice hotel and staff. However... My wife and I stayed 4 nights (Thu thru Mon). We were happy with the front desk and restaurant staff. The room was nice with pleasant decor. Not sure why but we had a major problem with the weekend housekeeping service. After being gone from the room all day Sat and Sun, upon return at 5pm the room had not been cleaned either day (the 'do not disturb' sign was in the room, not on the door). On Sat the front desk was able to send someone up to clean the room so we vacated again. Upon return an hour later, the room had been cleaned but the door to the room had been left open a few inches. This is not acceptable. On Sun, there was no housekeeping staff to clean the room so a very nice lady from the laundry staff brought up some towels and bathroom supplies to the room. Overall, a nice hotel but will not return due to the housekeeping experience. February 25, 2015
Rated 3.0 out of 5.0 by Hotel Not as Nice as It Used to Be This used to be our "go to" place to stay on the Riverwalk in San Antonio. We have recommended it to many friends. We like that it is at the quiet end of the Riverwalk, has a boutique feel, and we have always received good service in the past. However, this time, we felt uncomfortable with the safety of the location and that we received fairly poor service overall. Our room location was awful and other guests were rude and noisy. The bedding was not clean and the service in the restaurant was poor. We no longer feel it is good value for the money and will look to stay at a nicer, safer place even if we can't stay on the Riverwalk. February 24, 2015
Rated 5.0 out of 5.0 by Great room experience The hotel was everything the reviews described. I would recommend this hotel to anyone. February 23, 2015
Rated 5.0 out of 5.0 by great place to stay A great place to stay, the staff is so nice and polite. Very helpful. The room was very clean. Right on the river walk and a short walk to everything. February 23, 2015
Rated 5.0 out of 5.0 by A Beautiful Hotel We only stayed one night but would like to go back again. Everything about this hotel was excellent. The decor is really delightful. So pretty, like being in an upscale home. Food was good, staff was great. The parking is an extra cost but that is to be expected downtown. It's a bit of a walk to the main activities on the Riverwalk but they have a water taxi. Our room was on the third floor and was very quiet. The bed was comfortable, and everything was squeaky clean. I would definitely stay here again. February 19, 2015
Rated 3.0 out of 5.0 by Nice Room, good Service, can improve OK value and location, but $15/night to park across the street seems a little steep, especially since it is unsecured parking, and not the best overall neighborhood. Hotel itself was nice and clean, staff was attentive, but boat traffic is lacking, and don't expect to see one at less than 45 min. intervals, no matter what told by staff. Good point is that a taxi from the heart of riverwalk is @$5, and 5 min. ride. Didn't realize how little was actually offered, between it's location on the North end of river, and the actual activity of the main riverwalk. Will stay closer to the heart of riverwalk, next time. February 19, 2015
Rated 4.0 out of 5.0 by Hotel Indigo Pleasant. Little more, nothing less. The room itself was sparse but comfortable. The view from the riverwalk was romantic and attractive. February 18, 2015
Rated 5.0 out of 5.0 by Indigo - San Antonio Great experience - super staff. Not too close but on the river with a water taxi. You will love it. February 18, 2015
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