Rated 4.2 out of 5 by 257
Rated 4.0 out of 5.0 by bishopsa On the Riverwalk
This hotel was trying to be exceptional and almost makes it. It is not on the part of the riverwalk where all the bars are but it is within a 5-7 minutes walk but that's what makes it nice and quiet on the balcony after you get done at the bars. The hotel staff is very very awesome and the bartender went above and beyond by delivering a chilled bottle of wine to our room since we were celebrating an anniversary (I called from the restaurant we were dinning in because the hotel had better wine). The rooms are in the middle, while they are pretty and the beds are awesome! the room needs TLC for the price we paid, wall paper was peeling, furniture was tired and beat up, there were water stains on the ceiling, the hallways to get to the rooms needed a good carpet cleaning. However, the room was extremely clean and all of the linens / towels were clean and in order. Really if the hotel got a quality face lift I wouldn't want to stay anywhere else.
July 18, 2014
Rated 4.0 out of 5.0 by Euless Mom Friendly Staff
The staff was very friendly and helpful! From the check in person, to the breakfast person, to the bartender, to the front desk staff! Everyone was willing to answer questions and help you as much as possible with a happy attitude!
The only negative we found was that our restroom had a strong urine smell.
This was my second stay at this location. We would stay again. This particular room was loud because it was close to the elevator and the pool. Other than that I would very much recommend this hotel for your stay.
The hotel is on the Riverwalk with a River Taxi port right outside the hotel. If you wan to walk to the main area it would take you about 20 minutes. We found it easier to use the River Taxi.
July 17, 2014
Rated 4.0 out of 5.0 by veh1997 Where is the Riverwalk? Great service and bed though
This hotel was great if you wanted to stay there the entire time great beds, great service but in their reviews and online they say the Riverwalk is near by and within walking distance. They are on the river however it is about 30 minutes walking to the main area with restuarants and such in the Texas heat and humidity. That was not what I expected. Basically the old saying, location location location.
If i was going to San Antonio for business yes I'd stay here again it was a great value and a nice hotel with wonderful service. But as a family vacation, not so much.
July 17, 2014