Rated 4.3 out of 5 by 494
Rated 5.0 out of 5.0 by Kyee Very Pleasant Surprise
Hotel staff, facility, and guest room far exceeded our expectations, especially when driving through downtown San Antonio to reach the Hotel's entrance. The only disappointment was the on-site restaurant -- the menu was limited, the chef forgot to add key ingredients to a dish (i.e., meat to a Chef Salad), and prices were unreasonable (i.e., a side order of French Fries cost $9.00). There were other issues with the restaurant, just be careful what you order and the price quoted on the menu or at the counter.
April 16, 2015
Rated 5.0 out of 5.0 by XO22 Beautiful modern hotel
Beautiful clean hotel. Really loved the outdoor lounge area and pool. So accessible to the riverwalk. Located in a quiet area of the riverwalk but you can easily get a water taxi to take to the restaurants. Staff was super friendly and helpful. We loved our stay here.
April 13, 2015
Rated 4.0 out of 5.0 by nymets2015 Friendly staff
Check in was a breeze, and the woman who checked me in was friendly, efficient, and knowledgeable. The hotel advertises it is in the River Walk, and it is, but it took me 20 minutes to walk to the part of the River Walk where there are restaurants and shops. Food and service in the hotel restaurant was inconsistent. One day the service and breakfast was great and the next day the food and service was horrible. My server was busy dusting a part of the restaurant. Cleaning should be done when the restaurant is closed, not when guests are eating. The room was clean and comfortable. The guests in the room above me were rather loud, I think they might have been wrestling or bowling, and the sound came right through the ceiling.
April 11, 2015