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Rated 4.6 out of 5 by 404 reviewers.
Rated 5.0 out of 5.0 by Totally worth the money Romantic stay with my girlfriend for a weekend, it was wonderful August 13, 2014
Rated 5.0 out of 5.0 by Service was great as usual We come to San Diego once a year for a short get away and this has become our favorite place to stay. August 12, 2014
Rated 5.0 out of 5.0 by One night in San Diego Whilst travelling back to San Diego Airport I found myself with an overnight stay in the city. Previously I had used the airport hotel but with a bit of spare time I wanted to take he opportunity to do a bit of sightseeing. This hotel is located in the gas lamp area of town with plenty of bars and restaurants to choose from and the Baseball stadium within throwing distance. The outdoor bar area has a great view of the park and is a nice place to chill out. Will definitely be staying here again when i return to the area. August 7, 2014
Rated 1.0 out of 5.0 by This Hotel is for the DOGS! Literally. It seemed like everyone had a dog. This hotel must cater very heavily to travelers who bring pets with them. The room floor was not carpet but it was not wood either. it seemed like a cheap vinyl that looked like wood and stuck to your feet as you walked across it. The valet service is overpriced for the area and there is no self parking. We asked for wash cloths multiple times before anyone finally brought them up to the room. The room had an unpleasant odor (from pets of the past, I presume). The first night there we were awoken by someone beating on the door, which we did not answer as we had the "do not disturb" sign out. Then the phone started ringing as the front desk wanted us to let someone into the room because we had ordered room service, which we did not. We visit San Diego and stay downtown about 3 trips a year. Awful service. NEVER AGAIN! August 6, 2014
Rated 5.0 out of 5.0 by 1 minor issue Not a huge issue, but there was no laundry bag in the room. I carry an extra just in case so it was not a big deal, just an over site. August 6, 2014
Rated 1.0 out of 5.0 by Horrible - DO NOT STAY THERE Avoid this property at all costs. Not only was the service staff inattentive and poorly trained, but they tried to revoke a confirmed guest room on the 7th night of start, essentially trying to kick out multiple guests during one of the busiest conventions in the city. Additionally, management thought that said, busiest time of year, was appropriate to go on vacation so there was virtually no educated or trained hotel management at the property during this time. August 5, 2014
Rated 3.0 out of 5.0 by Nice Hotel; Great Location; Poor House Cleaning I am extremely disappointed with the cleanliness and maid service of my room. 1. Room service tray from Sunday night was still in my room when I returned Monday afternoon. 2. No shampoo or conditioner was replaced, knowing that two women with long hair were using the room. 3. Coffee mugs were left on counter and not cleaned. No new coffee mugs were replaced. Then, the coffee refill was all decaf- when the caffeine coffee was used. 4. Floors were not cleaned. A toothpaste cap fell on the floor and was still in the bathroom when we left; we left it there as an experiment, and it remained there during the length of our stay. 5. The beds were haphazardly made- without the pillows being organized and pretty as when we arrived. This continued throughout the week. 6. Used towels were thrown on top of luggage with clothing rather than taken out of room; dirty towels left on bathroom floor. 7. Old food left on counters rather than being removed from room. 8. Drinking glasses were used and not cleaned. August 3, 2014
Rated 3.0 out of 5.0 by Disappointed We stayed 3 nights, first night we checked in at 12 am after a long day in Disneyland we got to the room they had given us a single bed instead of a double which is what we booked and also asked for a crib and we got no crib, so with my 3 year old asleep and also my 18 month asleep we had to move to another room, the rest of the trip was average the place is nice but I have payed less for a room and stayed at nicer hotels, staff was average, they did nothing to rave about, won't stay there ever again and don't recommend it. August 3, 2014
Rated 4.0 out of 5.0 by Best pet friendly hotel This hotel does a great job of making families and pets feel welcome. I would recommend highly. We stayed for two nights with our kids and two pooches and they had a blast (kids too). The hotel restaurant and 9th floor hangout accommodates the pets with free treats and their own water bowl. The room was clean and you would not know that a pet might have stayed there before. It was very close to great restaurants and Petco Park. I would have given 5 stars, but our initial greeting was not as fabulous as we were expecting (although everyone else was superb), and I think the hotel could do a better job of rinsing off the tree areas that surround the hotel. Having your first breath of air be that of pet urine... Not a plus. Outside of that? Now our choice for San Diego. August 3, 2014
Rated 5.0 out of 5.0 by ComicCon Visit I don't like being gouged so badly on the price because of ComicCon. I understand that all the other hotels do the same thing. It makes the stay a little unbearable when it comes time to pay the bill. I can understand a little increase but not 3 times the normal price. I don't like being taken advantage of. August 1, 2014
Rated 5.0 out of 5.0 by Warm, friendly staff, extrememly dog friendly hotel The staff was genuinely warm and friendly and helpful. We had a 6 month old French bull dog with us and felt comfortable taking him everywhere. He got lots of attention from the staff. I felt safe walking out front of the hotel in the night with our dog. Loved hanging out at the rooftop bar that had the grassy area for our dog. July 29, 2014
Rated 5.0 out of 5.0 by Great Suite and Staff We always love the room or suite that we are in. The staff treats us and our chihuahua great! No other hotel is so accommodating to our pet! July 27, 2014
Rated 4.0 out of 5.0 by Great location Great spot for going to a ballgame, the bars in the quarter or for a walk along the marina. July 27, 2014
Rated 5.0 out of 5.0 by Modern Room and nice shower First time I stayed at the Indigo line of hotels in the Priority club, normally I stay at Holiday Inn Expresses. This hotel was very up to date and had a nice modern room. The shower was very roomy. July 25, 2014
Rated 5.0 out of 5.0 by Great Staff The Hotel Staff was great! The location was great and the rooms were well kept. Kudos to the Indigo team for keeping a very clean hotel. July 25, 2014
Rated 5.0 out of 5.0 by Highly Recommend I was impressed with the highly competent and professional check in staff during my visit. Nicolette in particular went out of her way to make sure we were taken care of while our room was being prepared for us. The room was clean, quiet and well appointed, with a great view. The hotel bar was great, as well..I would highly recommend staying here, and I will certainly be doing so in the future. July 23, 2014
Rated 5.0 out of 5.0 by Good hotel with attentive staff, centrally located I need to mention the good attitude of the Valet service. Well done, gentlemen! Very efficient, very helpful, very friendly. Room was fine and not noisy despite being above the roof top bar Overall a very pleasant experience and hotel is recommendable. Good location too. July 23, 2014
Rated 5.0 out of 5.0 by House keeping My housekeeper Alma is excellent!!! Front desk staff, Raul July 23, 2014
Rated 2.0 out of 5.0 by PERSONAL POCO AMIGABLE Hola: Soy viajero frecuente por motivos de trabajo y también por placer. Generalmente uso los hoteles de la cadena "IHG" y siempre me he sentido muy satisfecha, salvo esta ultima ocasión que me hospedé en este hotel. El personal de recepción muy poco amable, definitivamente sin ganar de ayudar en ningún sentido. Me hospedé alli porque en breve asistiremos a un evento en el Centro de Convenciones y viajeré con un grupo grande de clientes. Definitivamente este hotel NO será la opción para llevar a cabo mi evento July 16, 2014
Rated 5.0 out of 5.0 by Good location and nice room Great location for taking in a game at Petco Park. It was just a short walk away. There are great restaurants and bars in the area as well. July 14, 2014
Rated 5.0 out of 5.0 by Color me Indigo Excellent hotel across the board. Competent helpful staff, excellent standard room with a wide entrance hall and lots of space, comfortable bed and quality linens, all the standard accoutrements for a high end hotel in the room and blissfully quiet. No noise from other rooms. I could see the baseball stadium from my window so perhaps when the Padres are playing the noise would trickle in. Ate breakfast at nearby Café Chloe, a French bistro, a lovely choice. My one negative observation is that the dining and room service menu could use a refresh--in the land of fresh fish the calamari appetizer arrived over breaded and bland. Obviously frozen and pre-prepared. Too many restaurants take these types of shortcuts to decrease costs, but it's a short term gain. July 14, 2014
Rated 5.0 out of 5.0 by Pet friendly, Reasonable price After calling around, this was the best pet friendly hotel we found for a reasonable price. We were very pleased with the facilities. The rooftop bar was awesome and the room was trendy and clean. The only downside was the parking they offered was expensive. July 13, 2014
Rated 5.0 out of 5.0 by great choice This hotel was great. I will be studying for a masters program at a school in the area and will need to be in San diego twice a month for the next year. I am looking forward to becoming a regular at this hotel and highly recommend it to everyone. My stay here could not have been better. July 11, 2014
Rated 4.0 out of 5.0 by Excellent location The hotel is situated in an ideal location for dining, shopping, public transportation access and outdoor activities (very close to Petco Park stadium). A very clean and contemporary hotel with an accommodating staff. Nearly all of the activities we attended were within easy walking distance of this hotel. My only knock on this location would be the lack of a pool, which would have been nice to have as an option for downtime - it is a space-tight location however and understandable why a pool would not "fit". All in all a really enjoyable stay... July 10, 2014
Rated 5.0 out of 5.0 by Great Service This hotel has great staff, is in a great location, and has a hip vibe! July 10, 2014
Rated 5.0 out of 5.0 by What a great hotel!!! I love this hotel!!! Always clean, staff is very helpful, property is family and pet friendly. I highly recommend IH to all my friends and family. I'm looking forward to our next stay. July 9, 2014
Rated 5.0 out of 5.0 by Fourth of July Great location, staff, rooms and very dog friendly! July 8, 2014
Rated 3.0 out of 5.0 Beautiful Room although staff made mistakes on my stay one thing is for sure that the hotel room is beautiful. July 8, 2014
Rated 5.0 out of 5.0 by Great Staff Thanks for a wonderful stay, hope i can stay longer next time July 7, 2014
Rated 5.0 out of 5.0 by Great Location and Fantastic Stay Stayed from June 29-July 3. I was very happy with this hotel and stay. It is a very modern feel and the workers were fantastic. Raul and Darren were great at check in, check out. The room we stayed in was on the 8th floor, and overlooked the city and had a view of Petco Park. The Padres were in town so each night we could see into the stadium. The internet worked great, the bed was comfortable, great place to sleep for the 4 nights. We also went up to the bar on the 9th floor, again looking into the stadium. They had game day specials on certain food and drinks, a very nice touch. I loved the location of the hotel. In the East Village of San Diego, it is still plenty busy, just not as crowded being in the heart of Gaslamp. You can walk to the stadium in 5 minutes, and walk to Gaslamp in less than 10 minutes. A few bars/coffee shops are across the street. I will stay here next time I am in San Diego July 6, 2014
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