Rated 4.6 out of 5 by 237
Rated 5.0 out of 5.0 by Dons4sen First Class Hotel
The Indigo will perfectly placed in the East Village. Close to great food and nightlife. The staff was superb during my 5 day stay. In fact, they made an effort to know you and call you by name. Nice touch. Rooms were contemporary and very comfortable. Valet service was great as I had to go in and out numerous times during my stay. Friends were at another location and had to wait enormous time to get their vehicle. Truly outstanding!!!
PS Will be my place of choice in San Diego in the future
July 26, 2013
Rated 5.0 out of 5.0 by boots1215 Guaranteed a great experience
From the moment of check in (too early but beautifully accommodated by the staff) to check out,our experience was first class.The staff (particularly clerks Ellen and Jose) went out of their way to assist us.
Location could not be better; close to the ballpark and restaurants
This is our third stay and each gets better and better.
July 20, 2013
Rated 5.0 out of 5.0 by Tonys9432 Favorite Hotel in San Diego
My wife and I recently spent the weekend at the Indigo and couldn't have had a better experiance with a hotel. Our 11th floor room overlooking Petco Park was amazing. The 9th floor bar was a perfect place to unwind in the evening. Very convienent to the ballpark and Gas Light district. Bed was amazingly comfortable and the staff couldn't have been more friendly and helpful. Will definitely be going back.
July 19, 2013
Rated 5.0 out of 5.0 by LAH66 Great Hotel and Staff
I was very happy with this hotel. The location was very convenient and the staff was excellent.
July 16, 2013
Rated 2.0 out of 5.0 by TW10 POOR EXPERIENCE
Booked a one night advance purchase with breakfast stay for two people. On arrival, only issued with a voucher for $20.00 for breakfast and it’s impossible at the rate they charge in the restaurant to have breakfast for two people for this value. Complained and subsequently agreed that the voucher would be increased to $35.00, but was advised that I needed to note in future that the vouchers were only for $20.00. No, the hotel website and booking system needs to indicate that any booking includes a breakfast for breakfast up to the value of $20.00. Hotel problem, not customer’s. Given nice corner room, but layout of room in some cases impractical. Extremely upsetting for an architect to find issues like power points etc. had not been considered in correct locations. One spare power point near desk, but two double power points near entry door. Maybe desk could be moved in front of entry door. Large armchair between window and bed, but armchair so big that the gap between armchair and bed is less than one foot. Impractical getting up at night without hitting or tripping over armchair. Blackout curtains cannot be used unless net curtains are removed to windows. Position of bed meant that only one side of bed had a side table as door to wardrobe could not be accessed if there was a side table on both sides of bed. However, person sleeping on that side of the bed had no space for glasses etc. and there is no reading light. Appeared there may have been some form of light at high level on bed headrest previously, but this has been removed.
AC controls behind bed side lamp.
Bathroom very large but no bath gel, and only realised as entering shower.
Car park charges of $39.00 a rip-off. Suggest you just go one block where there is more than adequate overnight parking for a maximum of $25.00.
General impression of Hotel Indigo throughout Europe/USA is that design has been paramount, but actual layout of room and position of facilities in room have not been thought out.
July 15, 2013
Rated 5.0 out of 5.0 by LasVegasTraveler Best Hotel in San Diego
I love this place. Great location. Awesome staff. Nice rooms. Only bad thing is $39/day valet parking.
July 10, 2013
Rated 4.0 out of 5.0 by Rhamkatte Great Location and Service
Enjoyed our stay. Rooms clean,comfortable and cool! Highly recommend.
July 10, 2013
Rated 5.0 out of 5.0 by Phillygirls Terrific stay in San Diego
We really enjoyed our stay at the Indigo: great decor, comfy bed, great view of Petco Park, wonderful location, lots of shops and restaurants within walking distance, staff at reception and bar were very friendly and accommodating to our requests. We definitely recommend and will hopefully return!
July 7, 2013
Rated 5.0 out of 5.0 by MovingOutOfState Beyond pet-friendly and great staff
I was traveling through San Diego with my dog as I relocated for a new job. The hotel staff was so helpful and accommodating of my dog. Bowls and a bed were brought in for him while we stayed two nights. The room was wonderful and I enjoyed the hardwood floors and comfortable bed. The valet service was worth the expense and the staff members were always helpful. The roof top bar was great overlooking Petco Park, and my dog was able to enjoy it with me and my friends. My dog didn't like the dog rest area but Petco Park was a two minute walk from the hotel which was perfect to also be able to take him out to be active.
July 5, 2013
Rated 4.0 out of 5.0 by Cajun49 Nice for short term but not so much for the long-haul business client.
Nice hotel. Nice decor that leans a bit on the European side. convenient to the Gaslamp Quarter. Visited for a week on business. Great hotel for the tourist but not so much for the long term business client who might like to have a fridge and microwave in the room. Would be nice to have a comfortable couch or recliner to relax in after a long day at work. Was there from June 23-28, home for a weekend, then back in San Diego for three weeks. Couldn't stay downtown due to COMICON, so my company found another IHG property in Poway (Staybridge Suites), which is much more conducive to a long stay, but is a quite a drive.
July 4, 2013
Rated 5.0 out of 5.0 by Tomkat42 Great service
Whole staff was great and very helpful.bar prices a little high.
July 3, 2013
Rated 5.0 out of 5.0 by EricB01 Not the typical hotel
When I arrived I was upgraded to a suite that felt and looked like a one bedroom condo. The room was great and the view was spectacular. I'm not a baseball fan, but i enjoyed watching the game from my room after an afternoon of sightseeing. I felt like I was inside the stadium. The staff was very friendly and helpful and recommended a great restaurant with live jazz that was walking distance from the hotel. The location is ideal for walking to the Gaslamp Quarter and other downtown attractions. I plan on returning to San Diego in October and I am definitely booking a room at this hotel. Hotel Indigo is a unique brand and this is not the typical hotel.
June 29, 2013
Rated 5.0 out of 5.0 by smiths79 Great dog friendly hotel
The location is perfect and the hotel itself is great. We are dog people, so the fact that the hotel is dog friendly and clean was great. Within walking distance to PetCo park and Gaslamp area. The only problems was how expensive parking was at the hotel and the drinks at the rooftop bar were pricey. We ended up parking down the street for half the price.
Would stay here again for sure.
June 27, 2013
Rated 5.0 out of 5.0 by Juless Great bed and excellent service.
My girlfriend and I had a great stay on the twelvth floor and the beds. So comfortable and the staff so nice and the location close to bars. We were treated like royalty. Thank you so much.
June 24, 2013
Rated 5.0 out of 5.0 by jenfromvegas Great Doggie Getaway!
We will definitely return to this hotel with our 4 legged kids. When visiting other pet friendly hotels, we've noticed a distinct aroma in the pet friendly rooms. At the Indigo we never would have guessed our room was a designated pet friendly room. Aside from the clean and comfy room, the room service was delicious and the staff extremely friendly. We were also delighted to find the local pub and cafes within walking distance allowed our pets on the patio. Overall this is an awesome location- especially if you're bringing pups!
June 23, 2013
Rated 5.0 out of 5.0 by JCSC Nice place to stay
The Hotel Indigo was a beautiful hotel with a friendly, helpful staff. Our room was comfortable and clean with a nice view. My husband liked the view of Padres Stadium from the bar area. The only negative for us was the cost of parking..,..... much too high and valet only. We parked at a lot around the corner. We would definitely stay again, though.
June 22, 2013
Rated 5.0 out of 5.0 by comosellama great
Close to the gas lamp district and to the convention center (a bit of a walk but not too long for us) and short walk to the baseball stadium.
it's very quiet and calm, the restaurant and bar decent, they close too early IMO. but there is plenty of late night options very very close.
June 20, 2013
Rated 5.0 out of 5.0 by Tbud A gem hotel in Gaslamp quarter
This my first time staying at this hotel. All the services from check in until check out were outstanding. All the staff are friendly and very courteous. The room is nice, the bathroom has plenty of counter space also it has a good size shower. They are remodeling the gym,so they give us access to the FIT club. A very nice gym with a view of Petco park!!
Thank you to all the hotel staff for making our trip memorable!!
June 19, 2013
Rated 5.0 out of 5.0 by Len16402 Wonderful Pet-Friendly Hotel!
We had a very comfortable stay with our two pets at this hotel. The room was very spacious; had a great view of the city skyline and PetCo Park. You wouldn't expect a pet-friendly hotel in the middle of the GasLamp District....let alone at reasonable prices. We had a very nice stay here. The staff were very courteous and responsive to our needs and the needs of our two dogs. I would definitely recommend this hotel to anyone but especially for people who want to travel to San Diego with their pets.
June 14, 2013
Rated 4.0 out of 5.0 by kimimary Great hotel, but some suggestions
Thank you for having us last week...just a few suggestions....
1. More towel hooks in the bathroom. 2 is not enough.
2. Please install a swing arm vanity mirror in the bathroom. The mirrors provided, while large, are far away while standing at the sink, and as a woman, I'd prefer a smaller vanity mirror that's closer, to assist with makeup application.
3. The toliet paper was a little thin. I was sure it was single ply but my husband corrected me that it's very thin 2 ply.
4. a microfridge would be GREAT. I was VERY surprised and quite disappointed that the rooms did not have one.
beautiful hotel though! The flowers in the lobby were exquisite!
June 14, 2013
Rated 4.0 out of 5.0 by Dukstoy Front desk
We checked in and the room was stuffy and warm. We called downstairs, at which time they said they would send up maintenance. At the same time we requested our vehicle to be brought to the front, as we were heading out. Upon making it to the lobby our vehicle was not there, and the valet wasn't notified. Upon returning, we returned to our room, to the same stuffy, warm room we left. We had to go down to the lobby and complain, at which time they finally moved us. Unacceptable!!!!!
June 7, 2013
Rated 5.0 out of 5.0 by Rachel1018 Great Service
I was just in town for one night and did not get to enjoy the hotel as much as I would have liked to. I work in hotel sales and like most hoteliers, I’m a hotel snob. I have to say the rooms were large and comfortable. The gentleman at the bar on the morning of 6/1/13 was accommodating, and Charlotte at the Front Desk was genuinely nice at check-out. The only item that was a small negative was the yellow, quarter-size stain on my pillow. I did not mention this while I was in-house, as I was only there for one night and had three other perfectly fine pillows to myself. I wish I could have enjoyed the rooftop bar and will definitely stay at Hotel Indigo on my next trip to San Diego.
June 7, 2013
Rated 5.0 out of 5.0 by Emgee1234 Perfect Place/Perfect Race
Stayed at Indigo during my SD Rock n Roll Half Marathon. Hotel was excellent, and was so close to finish line. (A few easy blocks away). We walked around Gaslamp and could hear the crowd at Petco park. (We then turned on the tv and saw the same game)
On the day of the race, after finishing, it was nice to get away from the crowds, enjoy breakfast in he hotel restaurant (and have an awesome Bloody Mary .) We were allowed a late check out which made getting back home easier. Can't wait to come back and really enjoy Gaslamp and Indigo even more.
June 7, 2013
Rated 5.0 out of 5.0 Loved it
Great hotel and very nice staff!!!! Will definitely stay again when going that way!!!! :)
June 6, 2013
Rated 1.0 out of 5.0 by chazzy Great view,price,location
This was my 1st stay overnight in San Diego.This hotel has a backyard view of the baseball stadium and a 9th floor outdoor viewing area for the park.There was a Padre's game on that night and it was pretty cool to watch.The location is perfect for walking around the Gaslamp district.You cant go wrong booking this hotel !!!! There was a $39 valet parking but you can park for free on the street after 6pm,,thats what I did.
June 4, 2013
Rated 5.0 out of 5.0 by ToddR Great place to stay
Great location...walking distance to the Convention Center, Gaslamp District, Petco Stadium...and I could see the outfield from my room. Nicely appointed room, friendly staff. You have to pay for valet parking though or park in a nearby public lot.
June 4, 2013
Rated 4.0 out of 5.0 by Splair11 Excellent on all but one account...
Overall, we had an amazing experience at this hotel. HOWEVER...one evening, another hotel guest from across the hall decided to go out and leave their dog in the room (the hotel is very dog friendly). I'm a dog person, but not when the animal proceeds to bark incessantly for 2 HOURS - which was VERY audible through the walls/hotel door. I had to call the front desk on two occasions before they told me the owners were on their way back to the hotel. As much as I wanted to give 5 stars, I just couldn't because of that barky, jerk dog and the inconsiderate owners.
June 3, 2013
Rated 3.0 out of 5.0 by Zs22 Generally good experience, with some hiccups
My husband and I stayed here when we went to San Diego for a wedding, and we had a generally good stay. The room was clean and nicely designed, and the service was friendly. I loved that it was a pet-friendly hotel (even though we didn't have a pet), and the food at the hotel restaurant was generally good. The fitness center is smaller and a little sadder than the photos make it seem online, but it was totally fine for our needs. There is a business center where you can use their printer and computers free of charge, and there is free wifi in the rooms. In general, I would recommend this hotel and would consider staying here again. We had several negative experiences, most related to the service:
--First, I had reserved several nights for the wedding weekend, and then I realized I needed an additional night at the front-end of the trip. I called to make the reservation and was told I would have to pay a different rate than the rest of the reservation. I said that was fine (after all, I was making the reservation so much later than the first reservation). They very kindly told me they'd be able to keep me in the same room the whole time. When I checked in, the guy at the front desk assured me I'd be in the same room the whole time, and I didn't have to do anything more. Great. Then, after I spent my first night, around 11am, when I had my "do not disturb" sign out, a guy knocked on my door and asked if I was checking out! No, I told him, I had another reservation and was told I didn't have to do anything about it. The guy said that actually I had to go down to the front desk and check in and out and get new keys. Okay, not the end of the world, but really annoying to be told at first that I didn't have to do anything, and then to be interrupted when I had my "do not disturb" sign out and told that actually I *did* have to do something.
--Second, the bedside clock in our room was not set to the correct time. We tried for a while to set it correctly, but we couldn't figure out how to do it, even after looking for the instruction manual online. I called the front desk and they said they would send someone up "right away." This was around 11pm at night, and both my husband and I wanted to get to sleep, but it took about 20 minutes for someone to arrive. Then, the guy they sent couldn't figure out how to set the time, either! It's one thing to outfit the rooms with such horrible clocks (not the end of the world), but they should at least have someone on the staff who knows how to set them. When the guy left, he didn't even offer to find out and come back--he just sort of shrugged and said sorry and left!
--Third, I knew I had a package coming addressed to me care of the hotel. I alerted the front desk that the package would be arriving from UPS, and they said they'd be sure to get it to me. On the day I knew I was supposed to have received the package, I called the front desk and asked if it had arrived. The woman I spoke to located it. I said I'd be down to get it, and she said not to bother coming down, that she would send someone up right away with the package. Great, right? I waited 20 minutes, but I couldn't wait any longer--we had to leave for the rehearsal dinner. So I went down to the front desk, and I asked about my package. It was sitting at the end of the front desk, where anyone could have picked it up and walked off with it! It had never been given to anyone to bring to me! And I didn't even ASK for it to be brought to me! And the woman at the front desk didn't even apologize.
--Fourth, the valet parking is atrociously highly priced ($39/night). I used it the first night and then I parked my car myself in nearby lots. I recommend this approach. Also, note that the cost of the valet parking is $39, not $38, which is what the hotel says on its website and even what the people on the "reservations" line say it is. I know it's only a dollar's difference, but the people making reservations and the hotel's website should provide accurate information about the cost of their services.
--Fifth, for the day that I used the valet parking, I was given a stub and told to text the number on my stub when I wanted my car, and it would be ready for me when I got down to the lobby. This system did not work, and my car was not waiting for me. The valet on duty said they didn't receive my text.
--Sixth, the room has a self-controlled thermostat, which is nice, but every time the AC kicks in, it makes a loud click (or at least it did in our room). It woke up both my husband and me all night long on our first night. Then my husband figured out how to set the fan to run continuously all night, which isn't particularly "green" and which we didn't need in terms of temperature, but it was a way to avoid the constant clicking.
--Seventh, and this is probably more a matter of preference than anything else, their pillows are REALLY thick, like three times the thickness of a normal pillow, which I find uncomfortable, but which some people might like.
I guess this is a lot of negatives, but overall, as I said, the experience was a generally good one, and I wouldn't avoid this hotel in the future, although I think they can work on their service in particular.
June 3, 2013
Rated 5.0 out of 5.0 by Silky10 Great Hotel
Great hotel. Exceeded my expectations. Friendly and professional staff, clean, great location, and pet friendly with no addition fees. Loved Level 9 rooftop bar. Liked it so much, we extenrd our stay by a couple of days. Would definitely recommend it to others. Will definitely return. The only negative is the parking, otherwise a wonderful experience
June 2, 2013
Rated 4.0 out of 5.0 by LMGRAY Dogs over humans?
Room, service and staff were great and friendly, though I thought it was weird I had to walk around the block if I were have a cigarette even on the rooftop bar, but there was a patch of artificial grass there for guest to take their dogs to do their busines because that's what I love to see when I'm having a drink.
June 2, 2013