Rated 4.5 out of 5 by 107
Rated 5.0 out of 5.0 by Smilley California visit hot weather
I was staying in the hotel durning a very unusual hot time for California but the hotel room was very confortable,no problems durnig the stay
September 23, 2014
Rated 5.0 out of 5.0 by TomPaula5963 Great place great location
Staff, food, pool, Jacuzzi, room and location all TOP NOTCH!!!
September 21, 2014
Rated 5.0 out of 5.0 by Robbie007 Holiday Inn Express - Chula Vista
Great place to spend the night. Great room and breakfast. Enjoyed the pool and there was plenty of parking. Staff was wonderful!
September 18, 2014
Rated 5.0 out of 5.0 by kvhung Great hotel for leasure
Great hotel, Clean, the breakfast area is great. And it the staff is kind
September 11, 2014
Rated 5.0 out of 5.0 by Cincha50 Great Service and Location
This Holiday Inn Express was in a great location, easy to travel to tourist destinations. The complimentary breakfast was a great way to start the day. There were ample eating places nearby within walking distance. The front desk staff was friendly and helpful.
September 10, 2014
Rated 5.0 out of 5.0 by blokbuster0911 Great Service
The hotel was clean and staff was great. Especially
Carlos at the front desk. Enjoyed are stay and would recommend to others.
September 8, 2014
Rated 5.0 out of 5.0 by linkly1977 San Diego Holiday great
September 4, 2014
Rated 5.0 out of 5.0 by BrianHS Really convenient and good service.
The stay was for two nights at the end of a two week vacation from UK . One week spent in Palm Springs and the second week in Ramona. This stay was prior to our return home. The hotel was .really convenient for Downtown San Diego and Coranado . We have stayed in Holiday Inn Express Hotels in UK many times and this hotel in Chula Vista more than came up to our expectations.
September 3, 2014
Rated 1.0 out of 5.0 by Nipu Ants in rooms
Staff is excellent . But there ants in some rooms and they do not have much to do abt it. Staff is very very helpful though ,Every one who works there is awesome .
September 2, 2014
Rated 5.0 out of 5.0 by Plstinum Late Check In JoseR
Check in/Check out - No issues, greeted as a platinum member.
Booked 10 rooms using points and cash for a large family reunion, easy to book on line and received 500 points for each room as bonus for being a priority club member. Front desk, maintenance and all service personnel were attent and very friendly, more than the average I have seen for the Holiday Inn family, The only downside is on the breakfast area, where only one person was present during the rush hour, missing hot water and fresh coffe ocassionally.
September 2, 2014
Rated 5.0 out of 5.0 by carb Overall Experience
When we made our reservation, we were prepared to adjust to any less accommodation not to our standard. However; in speaking to the front desk staffs and observing the housekeeping of the facility, we were amazed to know and feel that we as a family, made the right choice in selecting your facility.
August 23, 2014
Rated 5.0 out of 5.0 by creeboat Excellent stay
Well pleased with up grades since it was Comfort Inn.
Enjoyed out stay and happy to see that Carlos is still there. Comfortable room and good breakfast. Only negative was desk chair; wornout and wouldnt go up or down.
August 21, 2014
Rated 4.0 out of 5.0 by TOMK777 Good stay @ Holiday Inn Express
Went down to San Diego area to meet friends who RV, stayed at closest Holiday Inn Express, convenient location, close to freeway, clean, safe, with a good breakfast included. best place to stay in area for the price.
August 21, 2014
Rated 5.0 out of 5.0 by Designer Z Simply Wonderful!
I can't think of a single complaint during our visit; the staff was pleasant, very clean room, nice finishes (granite) and a ton of breakfast options from eggs and sausage to oatmeal, pastries, fruit and yogurt. Plus, they keep brewed coffee available for guests all day long...a "perk" not even offered by our $300 a night hotel up north.
We booked a kitchenette room for our family of five and it worked out great! The full size frig and two TVs were appreciated, and amazingly, there was plenty of space for 5 adult-sized people in this generously large room.
Comments previously posted by guests indicating a sketchy neighborhood are much exagerated. It's a basic, working class urban commercial area with many options for dining including a Wendy's two doors down and an awesome Mexican restaurant directly across the street.
Although perhaps not the cheapest lodging option available in San Diego, this hotel is well worth the rate. I'd stay there again in a heartbeat.
August 20, 2014
Rated 5.0 out of 5.0 by lpiz1 Buen Fin de Semana
Muy buen alojamiento, lo que esperaba, el trato del personal fue excelente.
August 19, 2014
Rated 5.0 out of 5.0 by Anita14 1st trip to San Diego
Breakfast was the same each morning but was cooked very well. There were many choices from eggs, bacon, sausage, cereal, pancakes, oatmeal or yogurt. Housekeeping did an excellent job. Beds were very comfortable. When we first arrived and got up to our room, our door key cards did not work. We called downstairs and the manager, Tiffany ran up 4 floors to bring us new room key cards. I was amazed as she was off duty but made sure we were taken care. She also acknowledged that I was a rewards member and that made me feel very welcomed. Each day we returned from Comic Con, The staff, Marielana, always asked us how our day went at the con. Plenty of places to eat within 5-15 drive. 2 blocks from the trolly that took us down to the San Diego Convention Center when we didn't want to drive back and forth. My only issue is that we were so busy with Comic Con that we didn't get a chance to use the pool.
August 18, 2014
Rated 5.0 out of 5.0 by Senior1and2 Clean and comfortable bed
Clean and comfortable. Easy to get to sites we wanted to visits. Area was okay. Had people to come up to us late at night when we returned from site seeing that asked for money. Should have more security at night.
The breakfast was good. The staff was friendly and helpful.
August 17, 2014
Rated 4.0 out of 5.0 by Tomkap Great stay
We stayed here for three days to visit the San Diego area. Check-in with friendly staff, room OK with sufficient facilities like a refrigerator. Nice swimming pool and jacuzzi. Breakfast is good with lots of choices. Located near the highway and several restaurants and supermarket nearby. Only negative thing is the noise we had from the central airco on the roof outside our room (at the back of the hotel). Overall we and the kids enjoyed our stay very much.
August 17, 2014
Rated 5.0 out of 5.0 by Mac G Chula Vista
In my opinion this was the best hotel in the area. Clean, comfortable and very courteous and friendly staff. Well pleased with my overall stay and will stay here again when I return to the area.
August 15, 2014
Rated 5.0 out of 5.0 by Patty319 Staff is the best
We arrived late evening and were greeted by a very friendly, professional staff person. All staff members at this location were wonderful, as usual. We stay here to visit friends nearby and will definitely stay here again. Room is clean, and even though our room was located close to the elevator on the first floor, it was very quiet. Great pillows!!
August 14, 2014
Rated 5.0 out of 5.0 by PowerDistribution Clean Hotel
The hotel room was clean, staff was friendly, bed was very comfortable
August 8, 2014
Rated 5.0 out of 5.0 by T, A, E's happy grandma Excellent staff
The staff at this location are amazing. They go out of their way to accommodate you and make your trip a great experience. Make sure you have the breakfast-it was great. Wide variety of choices. The pool was clean and inviting, even though we didn't use it. The rooms were well kept and the beds extremely comfortable. We had an unpleasant experience with the central reservation people, but the staff at this location went out of their way to correct the situation! Thank you for a wonderful relaxing week.
August 8, 2014
Rated 5.0 out of 5.0 by ShawnW Great Stay!
I stay here occasionally and this has to be the nicest hotel in the Chula Vista area; much better than anything within a 5 mile radius.
The cost is a bit much for what it is. I have stayed at a nicer hotel in the Gaslamp district for less.
August 6, 2014
Rated 2.0 out of 5.0 by Joe E. Overall experience during stay
The property should be upgraded such as carpets, staff should be more friendly to guests, and common areas of the hotel should be maintained and cleaned to meet IHG standards.
August 4, 2014
Rated 5.0 out of 5.0 by Danielle1003 Wonderful Staff
The staff at the hotel was WONDERFUL. The hotel was amazing and not far from San Deigo. I would recommend this hotel.
July 31, 2014
Rated 4.0 out of 5.0 by brasstrombone Good Hotel, shady area
The hotel itself was nice, however the area of town it is in can make someone a bit uncomfortable. For that reason I would say the price of this hotel is quite high for the surrounding area. I would not do a lot of walking from the hotel to anything nearby.
July 24, 2014
Rated 5.0 out of 5.0 by pinetree15 Great Stay
Great Stay. Easy to find location by the freeway and close to the blue line rail station. Carlos at the front desk was very friendly and made our stay. He provided great local information and always greeted us with a smile. Definitely would come back.
July 23, 2014
Rated 5.0 out of 5.0 by Glenn661 Great staff
Room was nice, clean, staff was great. location good, resturants nearby were great.
July 23, 2014
Rated 3.0 out of 5.0 by Howell_ Household Just OK
I have stayed at numerous Holiday Inns all over the world, and this is one where I would have to say is just OK. Not so good looking location.
July 22, 2014
Rated 2.0 out of 5.0 by disappointedguest702 Bad customer service from front desk agent
Upon making my reservation, I requested 2 double beds based on my family size. Upon check-in I was assigned a King room. I proceeded to ask MariaElena if there were any 2 bed rooms available. She stated the hotel was "sold out". A guest checking in right before us, got a 2 bed room and was requesting a King room. I pointed this out to MariaElena which she proceed to tell me she "can't switch the rooms" and a family of 5, 3 small children, according to MariaElena can sleep on a King bed since "it's a big bed". I couldn't understand the logic for not being able to switch us since the rooms each of us needed were readily available and we were both checking out on the same day. Please invest on customer service training for your employees.
July 21, 2014