Rated 4.5 out of 5 by 31
Rated 5.0 out of 5.0 by jcooke Great Staff
I must commend the service level of this hotel. The Staff could not do more to be helpful. With a full agenda of work the staff worked with me to make sure my needs were met. Will most definitely stay here again.
August 25, 2014
Rated 4.0 out of 5.0 by Cliente habitual Mejorar la atención en el restaurant
La estadía de 4 noches estuvo bastante buena. La única deficiencia que pude observar fue la atención en el restaurant a la hora del desayuno.
Poco personal y en ocasiones un poco tosco el trato hacia los huespedes. El servicio de room-services es rápido y bastante atento.
August 25, 2014
Rated 5.0 out of 5.0 by Eve S. Stay Here!
I loved this hotel. I have been all around the world, several times, and always stay in four-stars. This was up there with the best.
August 23, 2014
Rated 4.0 out of 5.0 by edhunter7th Nice and new hote
Everything fine but the noisy room. There was a constant noise coming from a fan or something behind the wall that was annoying at night when everything is in silence.
Thwn the air conditioning was like a jet turbine, even in "low" mode the noise was terrible.
The rest was good, clean, nice staff, good food, modern, good Internet access, free use of two PC's and printer in the hall, nice pool...
August 7, 2014
Rated 4.0 out of 5.0 by tombo1 nice hotel
a very nice hotel in a nice area,the hotel is a little hard to find but not too bad.very friendly staff and very clean hotel.the only problem was that if you use points to pay for the room you do not get breakfast.i think this is unfair and like to see it change.
July 30, 2014
Rated 5.0 out of 5.0 by snowball1234 Nice Trip
Very happy with staff, friendly, helpful, caring and knowledgeable.
Lots of restaurants in the neighborhood.
See you next time for sure.
July 21, 2014
Rated 5.0 out of 5.0 by Mrs Clark Great Location - Great Stay
The Hotel Indigo is a great place near many of San Jose's business parks, including UltraPark II. The rooms have beautiful decor (including total blackout window shades) and free internet.
The hotel's laundry service is less pricy than the two dry cleaners across the road in the shopping plaza!
I love the great restuarants within easy walking distance and they offer a nice variety of options while the hotel offers an extensive menu also.
The staff is very attentive and makes great efforts to ensure you have a perfect stay. I encourage people to give Hotel Indigo a try as it does not disappoint. Everything you need while on the road, and more!
July 15, 2014
Rated 3.0 out of 5.0 by honeymooner77 Great hotel, disappointing service
Contacted the hotel in advance to inquire about booking a rental car as it was our first time in CR. We were told to not book at the airport and they would be happy to book a car for us at arrival as they could get a better deal through a local provider. Advised us to take a taxi to the hotel and they would take care of everything when we arrived. Well, different story once we arrived. Both the evening staff and the morning staff just pointed us in the direction of the closest rental car company. No offer to help book, when I relayed what we were told over the phone, the evening staff said they would check once the offices opened in the morning and to check with the staff in the morning. Again, no notes, no follow up when we checked. We ended up having to walk to the nearest rental location and had zero help from the front desk. Could not tell us where to go for reputable service or best price. Paid significantly more that we would have if we had booked in advance to pickup from the airport. Friendly team but no action. Did not meet the expectations they set, cost us money and time.
July 7, 2014