Rated 4.5 out of 5 by 18
Rated 4.0 out of 5.0 by BDCJ missing points
Why was this a non-qualifying stay? I should have been told this was a non-qualifying stay beforehand, I would have stayed elsewhere
June 3, 2013
Rated 4.0 out of 5.0 by Polly48 Comfortable bed, service not so good, since the young people had to be reminded!
We checked in at the Hotel Indigo, San Jose Costa Rica, on 7th March 2013. In previous years we had stayed at the Real Intercontinental. Since we had stayed at the Indigo Hotel in Dallas, and were quite satisfied, we thought we would try you.
A friend came to see us in the evening on 7th March. We had dinner at your restaurant. Sorry the food was nothing special and your restaurant is NOT COSY! After an average meal, we went to bed. At 22'30 the fire alarm kept sounding for about 10 minutes. We called to ask why, the line was busy. In the end I got dressed again and went down to the reception to find out what was happening. Apparently it was a mistake and the general alarm (the beebing sound) was stopped.
Sorry I had booked online in November, and the money for the room was immediately deducted from my credit-card. In which case, I expect cosiness and better service! I would strip a 'star' offf you!
March 15, 2013
Rated 5.0 out of 5.0 by mano41 satisfactory stay
this my second trip to Costa Rica and staying at the hotel indigo . i even make friends( my wife and I ) i was as before very satisfied. the food has become very expensive .might return next year .
March 10, 2013
Rated 5.0 out of 5.0 by Karen49418 Long term stay
I spent 18 months at the Indigo in Costa Rica. Since I spend a lot of time on business travel, dependable and efficient service from friendly staff is important to me. The Indigo staff went out of their way to treat me like family.
Each person - office manager, front desk, restaurant, housekeeping, maintenance, and security staff - contributed in their own way... everything from inviting me to join special celebrations, helping me with my spanish, making soup late at night when I was sick, keeping my car clean, personal notes and treats in my room, and even arranging to have photos of my pets in my room.
March 9, 2013
Rated 5.0 out of 5.0 by ExigentAdvent80 Best Hotel in San Jose
I stayed at Hotel Indigo on December for business reasons and I have visited San Jose for several years.
I was quietly impressed by the great service the staff provided during my stay, this definitely makes the difference.
Tha hotel is in a very nice neighborhood with good restaurants across the street ( I recommend Ganbei if you like asian food).
The rooms are impeccable, I loved that they have minibars with local products such the plantain chips. Loved them!
In general I was a very happy and I will keep on choosing this hotel for next trips in San José.
January 17, 2013
Rated 5.0 out of 5.0 by rsparks Wonderful staff bright/fresh decor
My step daughter was preparing for her graduation so I booked a room for her and her mother to prepare for the event. The staff was OUTSTANDING greetinig us with a nice beverage at check in and then the next day bringing them a plate of fresh local fruits and juice at the pool. The rooms are great and the property is located in an upscale neighborhood. If you come to San Jose on business or just want to get away for a nice weekend..This is the spot.
December 13, 2012
Rated 5.0 out of 5.0 by TravelingAllOnTheEdge Very helpful staff for an English speaker
This hotel had very helpful staff for an English, non-Spanish speaker like myself. Very clean with nice decor. They had a very nice outdoor, covered sitting area in back. Internet was fine, except what appeared to be a Nationwide network downage during part of my trip. The gym was limited, with cardio machines, weight machines and only light free weights. The staff were very nice and helped me get things done.
September 3, 2012
Rated 5.0 out of 5.0 Concepto innovador
Me gustó mi estancia en Hotel Indigo, el primero que me toca visitar!
June 8, 2012
Rated 4.0 out of 5.0 by Phil Nice facility, comfortable stay
Our one night stay at the Hotel Indigo was very nice, the staff was helpful and efficient. The room quality was also very good. I would recommend a stay there to others, even though we have no other hotel experience in San Jose to compare it to. The only comment on improvement is that the hotel does not provide a shuttle from the airport, so you have to pay for a cab to get there.
June 7, 2012
Rated 4.0 out of 5.0 by rgz99 Nice pillows and bed
Nice stay...the only drawback is the noisy AC, that interfer with your sleep and had to turn it off.
June 6, 2012