Rated 4.2 out of 5 by 102
Rated 5.0 out of 5.0 by Jasonmarc Excellent holiday stay
Wonderful service at this hotel. great walkability to restaurants and not far from the dog beach.
July 7, 2014
Rated 1.0 out of 5.0 by kp00 Dissapointing
1) We called to ask about pricing as we drove by, we were told it would be a cheaper rate if we booked for 2 nights. When we arrived a few minutes later we were told that only the first night would be at the discounted rate. The second night was 44% more.
2) Noise from the train throughout the day and night is horrendous
3) Bathroom is super small. The toilet is literally part of the shower.
July 7, 2014
Rated 3.0 out of 5.0 by vickitraveler clean but cramped
Overall, I had a very nice mini-vacation in Santa Barbara. Notable issues regarding this hotel: 1) there was no elevator to get luggage up and down stairs. While I travelled lightly, I saw other guests struggling with their suitcases up and down the stairs. This was inconvenient, considering I had to help some poor strangers. 2) There is no complimentary breakfast. This would be fairly cheap to provide, and convenient for the guests. 3) My bathroom was so cramped that I had a altercation with the shower curtain every time I had to sit on the toilette. This was probably the most annoying of all. There is a noise factor, considering the train station is literally right next to the hotel, but I got used to it quickly, and they provide ear plugs in your room should it bother you. It balances out with the very convenient location. The staff was very friendly and helpful, and the room was very clean. A clean room is probably the most important criteria for me, so they get kudos for that. Internet connection was good. In general, considering what you get for the price, I will probably seek another hotel next time. But, this is certainly a fine hotel to have a good overall experience.
July 6, 2014