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  • 1 877 8 INDIGO
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Rated 4.6 out of 5 by 313 reviewers.
Rated 5.0 out of 5.0 by My Favourite Location in Shanghai I really like this place. My fourth visit in less then a year. Home from home for me. The management and staff are always on the ball. March 26, 2015
Rated 3.0 out of 5.0 by 值得体验“一次”的酒店 1、设计:我住的是2704房间,作为中国人从风水上来讲、我没办法理解为什么床头是靠着走廊的,这让我晚上入住总感觉我的头部遭到外面噪音影响。 2、房型:普通市景房完全一点江景都没有,这可以理解,但窗户对面面对的是工地,很失望。 3、配套用品:作为IHG收费几乎最高的英迪格酒店,洗漱用品、牙膏牙刷却是商务酒店标准,让我很意外。 4、服务:没有欢迎水果、没有夜床服务。我住过几家皇冠酒店,都比这家做的好很多! 5、电视频道的前20个都是国外频道,我认为这一点是不够尊重本土中国人的,而且国内频道除了中央台再无其他。失望。 总结,这是一家面对外国人的酒店,我想他们会很喜欢,但中国人未必了,是值得体验“一次”的酒店! March 25, 2015
Rated 3.0 out of 5.0 by 设计出色,服务较差 外滩indigo是最期待体验的两家上海洲际集团酒店之一。体验后整体感觉是设计一流,服务较差。 酒店设计很好的体现了邻里文化的初衷,很多细节令人惊艳和欣喜。大胆的用色和时尚风格很吸引年轻顾客。 遗憾的是酒店因此忽视服务的重要性,从服务的规范化、人员的工作态度上都非常一般:1 礼宾人员无问候协助,且对中西顾客区别对待。2 工作人员待客冷淡似是通病,前台略好。3 部分人员(如六楼休闲吧和餐厅)对业务不熟练,与顾客沟通不畅。4 休闲吧之前客人的餐具长时间无人清理,说明工作安排有疏漏。 休闲吧按摩椅磨损严重维护较差。 不知是否是为了体现“邻里文化”的无距离而舍弃传统式的规范化服务,但在实践中这似乎已演变成冷淡随意的借口,也许有必要重新审视这样的构想? March 25, 2015
Rated 4.0 out of 5.0 by Excellent location The hotel is located right on the Bund, so if you're on a vacation, this is the hotel to choose. You can walk out of the hotel March 24, 2015
Rated 5.0 out of 5.0 by 英迪格回家的感觉 每次入住外滩英迪格酒店 每个员工的笑容 感觉回到家中一样踏实有安全感, 前台接待每个人都能准确的叫出我的名字,欢迎回来,客房服务耐心细致,餐厅味道精美,英迪格是我上海首选的酒店之一 March 8, 2015
Rated 4.0 out of 5.0 by Very unique design, but little concern on cleanliness The room I stayed was facing The Bund and Pudong. It had a very impressive view. Room design was very unique. However, all the towels (really every towel) were kind of old. I could tell they were thin (been washed many times) and the color had slightly turned grey (even Holiday Inn has better towels). I also found flies in my washroom. All these raised a little concern on overall cleanliness of the hotel but I am sure these can be improved. March 7, 2015
Rated 5.0 out of 5.0 by Stunning decor and fantastic service Comfortable and unique. Service second to none. Great views over the river and across to the financial district. Good dining experiences. Ranks in my top 3 hotels in the world. March 7, 2015
  • 2015-03-29T10:45:03.438-05:00
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