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  • 1 877 8 INDIGO
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Rated 4.6 out of 5 by 332 reviewers.
Rated 5.0 out of 5.0 by ANOTHER GOOD STOPOVER ON THE BUND This was my second stay at the Indigo on the Bund, and sadly only for one night at the start of a biz trip. I just love it! The position and views on the river are spectacular. The rooms are very comfortable albeit with "cool" decor. The staff are great and the breakfast is fab. OK, it is not "downtown" so you have to take a cab - but for me this is an advantage. I''ll be back.... as the former governor of CA once said. April 22, 2015
Rated 4.0 out of 5.0 by Clean rooms and great views The views and location are the only reason to choose Indigo on the Bund. The suites and rooms are small by normal boutique hotel standards. They are clean and well fitted out generally but some attention to detail is missing (tired/torn guest directory, cheap plastic items in the catering area of the suite). Service is friendly and well-meaning, but lacks the polish expected at this price bracket. Go to reception rather than using the phone: English is quite poor and after two attempts to obtain a soft poillow from the "Pillow Menu" in my suite, I eventually gave up when one was not acted on or more likely not understood, and the second resulted in the arrival of what must be the hardest memory foam pillow on earth. There are only four choices on the menu so it shouldn't have been too hard. Requests for local knowledge or tour guidance from reception were fairly fruitless. They can get you a map, but the communication gulf due to the lack of English means that you can't get meaningful advice. This is no reflection on the staff's willingness to please, they just don't have enough English language. All in all ok but not good enough to return. At that price point the service should be more consistent and the rooms larger. April 19, 2015
Rated 5.0 out of 5.0 by Great introduction and good follow up. By reason of the way we were welcomed on arrival and the efficiency of and courtesy extended to us by reception and associated personnel we were immediately inclined to think very positively about how we would enjoy our stay. This was emphasised when we realised how perfectly the hotel was positioned to meet our requirements and the comfortable environment we found ourselves in when we settled into our room. We were not disappointed by any staff member although some were obviously more experienced and forthcoming than others but really the only thing which disappointed us was the décor of the breakfast/lunch restaurant which has such a beautiful and inspiring outlook but which looks tired and uninteresting. A makeover of this area in the right manner would be a significant improvement. April 19, 2015
Rated 5.0 out of 5.0 by NICE PROPERTY,WARM SERVICE A VERY GOOD EXPRIENCE IN HOTEL INDIGO WITH NICE PEOPLE AND SERVICE. THE MANAGER ON DUTY THE DAY OFFER ME A VERY GOOD UPGRADE TO SPECIAL VIEW ROOM WITH TWO FREE BRKFST WHEN MY PLATINUM STATUS WAS RECOGNIZED .NEXT TIME I WILL VISIT AGAIN!THKS THE HOTEL STAFF STEPHNIE. April 17, 2015
Rated 5.0 out of 5.0 by Excellent hotel with great views of the Huangpu River It was my first stay at the Hotel Indigo Shanghai on the Bund. I was warmly received at the front desk by Ms Star Lu who, upon realising that it was the first time I was staying with Indigo, gave me a quick introduction to the hotel. She was vivacious and enthusiastic and very courteous. I left the front desk feeling like I was a old friend. The hotel room was spacious and very comfortable, with fantastic views of the Huangpu River, the Bund and the Pudong commercial district. The flowing river, glittering lights outside and the nice cosy hotel room combined to give a romantic setting. My wife, who was with me, told me that she felt that we were on a honeymoon! We went to have our dinner at the hotel's Char Grill and Bar. The restaurant is fantastic - good food, excellent service and lovely ambience. We stayed till it was close to 11.00 p.m and none of the service staff seemed to one to hurry us. Will definitely be back to this restaurant again whenever I am in Shanghai, Overall, the thumbs up to Hotel Indigo Shanghai on the Bund. Will be back for more stays. April 15, 2015
Rated 5.0 out of 5.0 by Comfortable My daughter and I stayed at the Indigo Shanghai On The Bund for several days in April. The room we had was extremely comfortable and clean. We loved the cozy robes and slippers. The staff was excellent and very responsive to our needs. I would recommend this property to anyone looking for a clean, comfortable property with a friendly staff. April 15, 2015
Rated 5.0 out of 5.0 非常特色的酒店 酒店位于外滩复兴东路口,位置优越,停车方便,酒店的江景房景色一流,楼上的观景露台很舒服很漂亮.服务也是很符合ihg的水准。 April 13, 2015
Rated 5.0 out of 5.0 by Fabulous Hotel on the River Excellent staff including the director of food and beverage Julie who really reached out to us...sharing her favorite places in Shanghai as well as organizing our transportation to several neighborhoods. The location of this hotel is wonderful with a great view from the roof top bar and easy walking access to city shopping and museums as well as cozy neighborhoods. Really enjoyed this exciting city and the comfort of returning to our great view room after a long day of sight seeing! Highly recommend ! April 12, 2015
  • 2015-04-24T10:48:30.989-05:00
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