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Rated 4.7 out of 5 by 244 reviewers.
Rated 5.0 out of 5.0 Excellent stay All aspects of the hotel were top shelf. Both restaurants (Char November 17, 2014
Rated 5.0 out of 5.0 by One of the best Have stayed at hundreds of hotels around the world and this one really rocks. Awesome vistas, Awesome staff, great design - cool View from the bar - unbeatable Thanks to all the staff very helpful and friendly November 16, 2014
Rated 4.0 out of 5.0 by front desk staff Mr Jackson the Front desk manager is great, and very friendly. So also his staff Star was excellent in attending to the needs. Keep it up "Jackson" November 10, 2014
Rated 5.0 out of 5.0 by Unique view of Huangpu River Upon check in my original standard room was upgraded to a special view room. The view of Huangpu River was spectacular and unique. Besides the view, I like the bathroom. Toilet is Japanese style. Bathing is somewhat Thai feel. The bed is very comfortable. One tiny problem is that there is no fruit and newspaper provided for Platinum member like other IHG hotel would offer. I had a dinner gathering in Peninsula hotel. Walking there along the Huangpu River is a easy and comfortable 20 minutes walk. Being a frequent business traveler to Shanghai and Suzhou areas 40 times per year, what a shame I haven't walked along the Huangpu River for almost 10 years. Thanks to my stay, I have refreshed many good memories in Shanghai. There is nothing nearby the Indigo, but at least I could buy some snack food in Lawson which is located exactly the central part of the Huangpu River. To be honest, the hotel is good for tourist. For business traveller, I prefer to stay at the Pudong area. November 8, 2014
Rated 5.0 out of 5.0 by You can count on this hotel You will not have a bad experience at the Indigo. When traveling abroad, worrying about accommodations shouldn't be on your list and the Indigo delivers a quality experience every time. November 7, 2014
Rated 3.0 out of 5.0 by 有所失望 不如以往 第五次入住,没想到体验和之前有了明显落差。环境和服务态度一如既往的好,但是有两点令人不爽,不吐不快: 1. 酒店随意命名房型忽悠住客,洲际的白金有升级,各个酒店为了应付升级有自己的对策,这家特别奇葩,我第一次来还是白板卡,订的江景房,给了我11房,后来两次来给我升到过比江景高一个层次的房间,还是给我11房,这次订的江景,说是给我升级到了special view房,结果还是11房,拿一个房间应付三种房型也是醉了,更搞笑的是,问前台为何如此,前台说因为之前一直住11房所以特意安排11.,如果我以前一直住乞丐房这次订了总套是不是也要这么贴心的给我升级到乞丐房? 2. 电视有频道无法观看,客房洗手池和浴缸的冷水都放不出来,跟服务员反应了问题连答复都没有,房号2111,酒店可以自检一下。 酒店位置很好景观也很好,但如果软件越来越跟不上,也是浪费了这么好的地段。 November 6, 2014
Rated 5.0 out of 5.0 by Amazing hotel Stayed here many times. Service and rooms are outstanding. The view is amazing. November 6, 2014
Rated 3.0 out of 5.0 by 一次有些失望的入住 第五次入住这家酒店,虽然RA在IC待遇更好,但这家位置更适合周末小憩。前面几次入住感觉都不错,但这次不知道是不是因为换了经理的缘故,感觉服务已经不如以往了。 先说CI,之前住过HOTEL INDIGO RIVER VIEW ROOM 和 HOTEL INDIGO PREMIER ROOM两种房型,都是给的11房,这次订的江景本来期待能换个房型尝试一下,CI时前台说给升级到了SPECIAL VIEW ROOM,一拿房卡原来还是11房,也是醉了,一样的房间能应付三种房型,前台给出的解释也让我逻辑碎了一地,因为看到我之前住的是11房所以特意安排11房。。。当然房间是什么样的房型是酒店自己定的,今天定了明天再改住客也是没办法。 再说入住,红酒没提前送好,要了也就送来了,因为周末打算看英超,晚上出去吃饭跟前台反应房间五星体育无法正常观看以及卫生间冷水水流太小,等晚上再回来两个问题依旧没解决,也没有任何反馈,房号是2111,建议酒店自查一下,洗手台和浴缸的冷水系统都是有明显问题的。 其他也都还和以前一样,房间一直住一样的也体验不出差别。酒店大部分服务人员态度还是很好的。 November 5, 2014
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