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Rated 4.7 out of 5 by 226 reviewers.
Rated 5.0 out of 5.0 by Great start to my time in China A fantastic hotel that is extremely good at every level. Stunning views and extremely good service. We had a lovely stay and will definitely be coming back. October 20, 2014
Rated 5.0 out of 5.0 by 环境很好 总体感觉非常好,客房比较舒适,风景不错。只是偶尔会有轮船汽笛的声音。装修风格比较舒适,服务周到。客房的咖啡选择种类过少,红酒起子很不放便。 October 20, 2014
Rated 5.0 out of 5.0 by Excellent hotel Excellent hospitality, faultless service, lovely food in hotel restaurant, I am a returning customer who is looking forward to my next visit here! October 20, 2014
Rated 5.0 out of 5.0 by great hotel with great views first class in every way good staff clean rooms great restaurants ans roof top bar October 19, 2014
Rated 5.0 out of 5.0 位置绝佳,服务到位。 整体上很出色,没有明显的短板。外籍经理很敬业,令人印象深刻。稍显不足的是江畔餐厅的菜单不很丰富,但质量还是不错的。酒店内设置的一些艺术品比较前卫,有的稍显怪异了些。 October 16, 2014
Rated 5.0 out of 5.0 by Great hotel in every sense One of the best beds we've ever slept in, wonderful quiet location with views of The Bund. Knowledgeable, friendly, helpful staff, especially Julie the manager at Quay restaurant who helped us tremendously in our quest to buy some lovely ceramic pieces and showed us great hospitality from down under. Couldn't speak more highly of her and the hotel. We love the local pieces of art on display everywhere in this hotel. We love the Bar at the top. Even though we did not get a room with views of the Bund, we can imagine the experience one would have had sitting in the deep bath looking out...... We would definitely stay again if we are in Shanghai. October 13, 2014
Rated 4.0 out of 5.0 by 除尘服务 总体环境非常好 但是床头和桌子上还是落有不少灰尘 造成我的过敏反应 希望今后在入住前可以做进一步除尘服务 October 13, 2014
Rated 5.0 out of 5.0 一流团队,体验非凡 从来到酒店门前起就能感受到专业团队的服务,礼宾员主动上前笑脸迎接客人,帮忙提行李,引导客人走进大堂,前台的员工也会在大老远的就问候,令人倍感亲切。办理入住的时间也非常短,很效率,技能很娴熟。也会主动给客人温馨提示,例如天气,退房是否准备叫车,旅游线路,经典小吃等等,实在是太贴心了 October 12, 2014
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