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Rated 4.7 out of 5 by 234 reviewers.
Rated 5.0 out of 5.0 by What a gem I've stayed twice at this hotel and both times fully enjoyed my stay. Hotel has a great vibe, with upscale furnishings and decor that makes you feel like you are at a high end resort. Good location in the city, right on the Bund and within walking distance of some good restaurants. I would highly recommend. October 28, 2014
Rated 5.0 out of 5.0 Quiet Escape in a Busy City The most surprising aspect of this great Hotel was how well constructed and sound proofed the rooms were, at least on the 25th floor, even when the hotel was full of guests and activity. I had an amazing one week stay at this hotel, the entire staff paid great attention to every detail and were very friendly. October 28, 2014
Rated 5.0 out of 5.0 Very special accomodation. Better than Intercontinental hotels in Shanghai. Perfect location with service oriented staff. Special thanks to Holly and Caroline.^^ October 28, 2014
Rated 1.0 out of 5.0 by Could be better Front desk mentioned pretty full night so could only arrange a small room for me which I am fine. Went into the room with no electricity. Engineer came after 10 mins of my call and used another 15 mins to fix. After I said thanks to the engineer I found a welcome letter and a bottle of red wine which I thought might be for apology of my last bad experience at this hotel but I am wrong. The name on the welcome letter is to another hotel guest. Maybe my letter and wine in another room who knows but I feel sorry for the other guest. I am really not that lucky here. October 27, 2014
Rated 5.0 out of 5.0 by Shanghai in Oct All round great hotel. Fantastic roof top bar and excellent steak restaurant. October 27, 2014
Rated 2.0 out of 5.0 by lack of communication you need to employ staff that can communicate with the customers October 26, 2014
Rated 5.0 out of 5.0 by Komfortable Toilette/Dusche Tolle Toilettenanlage, sehr angenehm nach den Erfahrungen während einer China-Rundreise in anderen Hotels und bei anderen Übernachtungen. October 22, 2014
Rated 4.0 out of 5.0 by Friendly staff The room was very cold . The thermostat did not work properly as it would not allow the room to heat up any. Despite at least 3 requests a portable room heater was added towards the end of my stay. One evening the wind howled through the room making it difficult to sleep. There must have been a leak around the window in the bathroom and in window by the bed. October 21, 2014
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