Rated 4.7 out of 5 by 107
Rated 2.0 out of 5.0 by morrey23 Better Experiences in the Past
Unfortunately there were several problems with our stay at Hotel Indigo. Due to the fact that it was my honeymoon, and I had a wonderful visit to this hotel in September I was very excited about my stay. I was completely disappointed from the very beginning.
First, the room we received as a part of an "upgrade" was much smaller than my room last time (which was less than 1/2 the price). This in itself was a severe disappointment, as I had been looking forward to showing my wife the room, thinking it would be the same, or even better than last time. The room felt cramped, and although the view was good, it ruined the experience for me.
Second, we woke up in the morning only to discover that the bathroom floor was cracked in several places, causing flooding throughout the bathroom. For the price of the room, problems like this are inexcusable.
Lastly, my wife and I were both disappointed in the breakfast offerings. They offered eggs in the breakfast buffet, but this was unclear, and we didn't realize it until we had nearly finished. There were very few protein options, and although the buffet offers numerous toppings for oatmeal, it was not available, and the breakfast seemed very unbalanced and haphazard. Again, for the price, it was very odd.
January 13, 2014
Rated 5.0 out of 5.0 by 269ekg 跨年入住欣赏烟火绝佳地！
January 10, 2014
Rated 5.0 out of 5.0 by Samuel 201413 Fantastic memory
Good location, easy to get TAXI. Fancy room, unforgettable view, restaurant of 6F is great. I hope i will be back in the near future.
January 7, 2014
Rated 4.0 out of 5.0 by Rach28 Interesting interior design, comfy bed
Warm welcoming gift! Room is quite spacious and comfy, also has great view! But service at quay restaurant is pretty lame.
January 5, 2014
Rated 5.0 out of 5.0 真的太好了
January 4, 2014
Rated 5.0 out of 5.0 by jackyshi611 Good hotel
The staff is very enthusiastic.
Room is very clean and facility is great,
The room is very quite and a good sleep quaility.
The view is excellent.
This hotel is one of my favorite hotel.
January 1, 2014
Rated 5.0 out of 5.0 by homa Excited from the neigborhood!
Stayed here during Christmas Eve and the event atmosphere was everywhere around! Everyone was friendly. Me and my wife were being surprised through gifts and sweets from the hotel. The room is stylish and with a modern touch from the local elements, which is just great! A special thank you to the reception team- Emma, who's totally helpful. And with her professional assist and attitude, I could enjoy my stay in such a great hotel, and always with smile!
December 29, 2013
Rated 5.0 out of 5.0 by 529665914 美丽的外滩酒店
December 28, 2013
Rated 5.0 out of 5.0 by kalvas Memorable experience
The staff learned that I checked into the hotel on my birthday and dropped by to offer me a bday treat, that was very sweet of them.
I would recommend expand the room service menu.
December 26, 2013
Rated 5.0 out of 5.0 by MrPeng 贴心服务，宾至如归
December 17, 2013
Rated 5.0 out of 5.0 by ksld61818 非常感谢酒店员工
December 16, 2013
Rated 5.0 out of 5.0 by Stevechina Great value and a fine hotel
Great service , great staff , excellent decoration and lots of history of shanghai shown on tablets, a memorable hotel I will return to again.
December 11, 2013
Rated 5.0 out of 5.0 by primitivepios A whole new level
Wow. What a hotel. From the first email I sent the hotel, to the last I recieved after returning - this is one of the best.
Service is fantastic - got upgraded to the insane 2120 room with views over Pudong and the Bund. Night cap was certanly a blessing. The design is uncomparabale, the breakfast is fabulous, Quay serves fantastic food all day... What else can you ask for?
Will never stay anywhere else when in Shanghai. Never!
December 5, 2013
Rated 4.0 out of 5.0 设计感佳，顶楼酒吧推荐！
December 2, 2013
Rated 5.0 out of 5.0 by laoyu 非常漂亮的酒店
November 26, 2013
Rated 5.0 out of 5.0 by JDiggy WOW
What can I say? This was a great place to stay. Worth the money and time...didn't want to leave. :)
November 24, 2013
Rated 5.0 out of 5.0 by Exbackpacker The almost perfect stay
Flying from Mexico after 15 hour flights is always a jet lag waiting to happen, i'm a new IHG member that got status match to Platinum from SPG so i'm still discovering all the brands IHG offers.
I'm happy i decided to book a night at the Hotel Indigo after such a long flight i was greeted really well by the staff and specially Leon who help me get upgraded to the best room available it was a pretty busy weekend so i didnt get an upgrade to a suite but to the best room available was more then enough :) with a Great view of the city.
The only reason the stay was not perfect was because of bad luck of the suite being still occupied since i arrive 7 am at the hotel.
Nice swimming pool
Great FREE breakfast.
Internet was fast.
Only the price i guess but you get what you pay for :).
November 21, 2013
Rated 5.0 out of 5.0 by Matt42 Very nice staff, refreshing design, great location
We really enjoyed our stay at the Indigo in Shanghai -- felt very welcome by the friendly staff, liked the location directly on the Southern end of the Bund, and the amazing view of the Huangpu river and Pudong skyline from our room.
November 20, 2013
Rated 5.0 out of 5.0 AMAZING!!!
I cannot rate this hotel highly enough. The decor, the staff, the location, the food (especially the breakfast buffet)... everything was amazing! Having lived in Asia for 5 years and being particularly well traveled its quite challenging to find better accomodation but Indigo on the Bund is certainly up there at the top of the list!
November 19, 2013
Rated 3.0 out of 5.0 by Refine Fantastic river view, best location to see the Bund from day time to night time
I like the shower, it has three modes, rain forest downpour, spray and the standard handheld shower head. Shower room has a windows, you can enjoy the river view during a bath or shower, otherwise for a city view room, you may want to close the bind just in case opposite building can see you having a shower. I love the rain forest downpour as I find it so relaxing after a day of work at the office.
Full gadget toilet, from seat warmer, odour removal and after business cleansing, very advance, cannot ask for more.
If you want the best Bund view, room XX09 is a corner room, otherwise XX07 or XX08 can see the Bund clearly. There are some city view tiny rooms, try to avoid these one XX02, XX04 and XX06, of which I don't think they are worth for the price with the size of the room and view.
Wide variety of TV channels, but video quality can be quite bad, some channels flicker, not in high definition, stretched 4:3 format fit to a 16:9 TV. Sound quality is ok over all, except CCTV2 get distorted badly.
Very comfortable bed, with a green and orange lantern hanging on both side of the bed, very old Shanghai style special interiors.
Quay's staff can be super friendly, but at times staffs just concentrate and spend too much time cleaning and tidy up the table, then disappear nowhere when you needed their attention. Food chooses are limited, just one page and menu has not updated for a while. It is ashamed and could bring a lot of customers at lunch and dinner with this fantastic river view.
Char dining is located at the 29th floor, starter comes with complementary warm bread, I ordered the sweetcorn soup, black cod with lime syrup (very good combination), on the side mash potatoes and caesar salad. All very nicely cooked and well present. Must visit with your love ones and best make a reservation as it could get very busy.
Hotel is far from any Metro station, taxi will be one of the methods unless you know the bus route well. Recommend hotel provide directions how to get around the city, like ferry services and local bus route maps for travelling to popular tourist attraction during check-in.
Hotel does not provide complementary laundry even if you are the platinum elite member, unlike Crown Plaza hotel have 2 pieces a day. Also there is no option for reserving the same room every time you visit this hotel.
November 17, 2013
Rated 5.0 out of 5.0 by Modan 体验外滩景致的绝佳酒店
November 10, 2013
Rated 4.0 out of 5.0 by ksld61818 房间很有老上海味
November 6, 2013
Rated 5.0 out of 5.0 by SVFL Stellar Hotel
I've stayed at Hotel Indigo-Shanghai twice now on business and cannot say enough about it. The location could not better: right on the river with incredible views of the new city and walking distance from some great shopping. The hotel's interior design is funky, modern, tasteful and comfortable…clearly, a LOT of thought and creativity went into the design elements and a great deal of attention was paid to detail. The staff, from top to bottom, are wonderful. I was especially impressed with Sophie (Sophia?) in the 6th floor Quay dining room, with Malte and Jackson at the front desk, and with Jerry in the rooftop bar. All four were professional, friendly, accommodating and terrific ambassadors for their brand (the rooftop bar and it's awesome soundtrack of music were incredible…there's not a better bar anywhere in Shanghai). No reason to look elsewhere. This is where you want to be in Shanghai.
November 4, 2013
Rated 5.0 out of 5.0 by Moore722 位置绝佳 员工热情
October 29, 2013
Rated 5.0 out of 5.0 by PAPAU53 WONDERFUL HOTEL ON THE BUND
DIRECTLY ON THE PROMENADE AT THE END OF THE BUND THE INDIGO IS A SURPRISE. HOTEL STYLISH , WITH A VERY GOOD TASTE, BEAUTIFUL SPA, BAR ON THE ROOF WITH TERRACE, BREAKFAST CHINESE AND CONTINENTAL TOO.
WALKING DISTANCE OF THE MOST IMPORTANT BUILDING OF THE BUND. WAS A PLEASURE TO STAY THERE, VERY RELAXING, GOOD QUALITY OF THE FOOD AND A STAFF VERY EFFICIENCY.
October 25, 2013
Rated 5.0 out of 5.0 by micjai Excellent service
Great hotel and excellent service. The staff went out of their way to make my stay a pleasure. Highly recommend to anyone when budget is not a concern.
October 11, 2013
Rated 4.0 out of 5.0 by team1ab Quiet and Excellent Service
My request for the high floor with nice view wasn't ready when i was checking in but the front desk manager Leo made it me hard to get frustrated because of his kind service. He first offered me a room on smoking floor, but when i went up the bathroom wasn't clean so I called him up and told him the situation, then he once again upgraded my room to different floor with non-smoking, but there was another issue where the window socket was malfunctioning, so at the end he finally upgraded to suite, which made everything so much better that night. From that room I was able to see the view of Waitan perfectly, and it was very comfortable. Thank you for accommodating me during this visit. Keep up the good work!!
October 6, 2013
Rated 5.0 out of 5.0 by Moore722 景色美 设计佳 虽有缺憾 瑕不掩瑜
October 2, 2013
Rated 5.0 out of 5.0 by QElin 非常棒的飯店
September 29, 2013
Rated 5.0 out of 5.0 by Alle5 A Personal Favorite
Excellent location right in front of a picture perfect scene of the Bund. Love the design, atmosphere and feel of the hotel. A friend and I stayed for one night and we were pleasantly surprised by how the decoration of the room gave off a relaxed but modern vibe which perfectly matched our personalities. The only problem that I had was that there wasn't a pen in the room, just a lead pencil and some nice colored ones.
We very much enjoyed the swimming pool which, just like our room, had an excellent view. All the staff were professional and helpful. Definitely looking forward to going back in the near future. A must stay when in Shanghai!
September 29, 2013