Rated 4.6 out of 5 by 277
Rated 1.0 out of 5.0 by Gangnam Don't be fooled by the reviews and ratings!
I chose this property to stay after reviewing high ratings.
As a frequent visitor to Shanghai who has stayed only so far in prestigious hotels around Bund and Lujiazui area, I was so disappointed in overall experience in this property;
1. There are so many other properties in Bund which offer better views, better neighborhood, and better on-site facilities with almost same room rates.
2. Personally, the design concept of the room was perceived as 'cheap-chic'. I could get that only if the room rate was cheap but it wasn't actually, y'all.
FYI, I stayed at the end of December, 2014, and at that time my IHG Club Rewards membership tier was Platinum.
January 28, 2015
Rated 5.0 out of 5.0 by quartzlens Staff attitude upon check-out
Jackson, Tina and Holly at reception were extremely helpful and friendly upon check out, which I thought deserved this little remark here.
January 16, 2015
Rated 5.0 out of 5.0 by Coxo66 Excellent Stay at the Indigo
This is a fantastic hotel, every element is great. However the real stars of this hotel is the staff. Especially star on reception, whom cannot do enough for all the guests.
January 14, 2015