Rated 4.7 out of 5 by 183
Rated 5.0 out of 5.0 by steinway88 Great hotel to stay in Shanghai
Overall a very enjoyable experience having stayed in this hotel many times before. The staff are well trained and courteous.
Met the General Manager and the first time I see a GM clearing the breakfast tables during a very busy period!
The hotel is true in its promise in offering a unique experience akin to being a guest in the home of a rich man's house.
Having stayed in many Intercontinental Hotels, the breakfast experience is incomparable - having to squeeze your own orange juice (how else would you know it is "freshly squeezed"?), barrista standard cafe latte, individually served Shanghai breakfast presented in red Chinese cane tiffin carrier, Japanese breakfast delivered in folding tiered black acrylic container, Continental breakfast served on a saucepan (couldn't be any more "freshly cooked"?).
The guestrooms are uniquely designed to reflect its Old Shanghai neighbourhood from the Chinese lanterns, Hutong brick walls, night stands and sofas inspired by Classical Chinese Furniture to black and white full height murals of Yu Yuan Garden. Each room is individually designed to a different layout and some rooms (07, 08, 09) have specially designed combined one piece sofa-writing desk furniture - great design in saving space.
The top floor Char Bar and Restaurant is another "top of the world" experience. Being the only high rise building built right on the Bund, the views are breathtaking.
Originally the best kept secret for discerning tourists, it has now attracted the attention of business travellers wanting a different experience. What a pity!
Highly recommended for tourists (and business travellers) looking for a memorable experience.
April 16, 2014
Rated 5.0 out of 5.0 by WestLakeBlueSky Professional Services
I personally dealt with the On-Duty Manager and Deputy Manager. They were both very professional and friendly. We had a pleasant stay. Thanks.
April 13, 2014
Rated 5.0 out of 5.0 by Kliangi 难忘体验
April 10, 2014
Rated 4.0 out of 5.0 by Modan 为了这景色，我愿意等待酒店的提升
April 8, 2014
Rated 5.0 out of 5.0 by JoJoMa Funky Boutique on the Bund
Decided to stay at this IHG property for a change of pace. Indigo is a wonderfully funky property adorned with cool art pieces throughout .
-Helpful front desk and concierge (located on floor 6)
-Great variety at breakfast plus you may order an entree from the menu as part of your complimentary breakfast
-Funky rooms with views. The room design maximizes every inch in a tasteful way.
-Cabs were easy to get esp with help from the valet team
-Wonderful restaurant views
-Several big screen Macs for guest use on floor 6
-Great gift shop
-The cloying lobby potporri. I coughed everytime I had to walk through the lobby.
-Dinner service at $$$$ Char is not up to what one would expect. Main courses brought out cold leaving me and my party waiting for 10 minutes before I got up to complain.
(I suppose the food is good, but since my experience was tainted with the delay and the cold entrees, I didn't find the food worth the fuss of the price)
April 7, 2014
Rated 5.0 out of 5.0 by arwen 令人印象深刻的服务
March 20, 2014
Rated 3.0 out of 5.0 by 269ekg 酒店最基本的信守诺言没做到。。。。
March 13, 2014
Rated 5.0 out of 5.0 by petersiu Great Hotel with Great Service
This hotel is just another kind of experience from the formal and luxury hotels people may have. It was great with the atmosphere, and room decorations and the service provided by the care staff.
March 2, 2014
Rated 5.0 out of 5.0 by 青岛佳多孙 精彩绝伦！
February 13, 2014
Rated 5.0 out of 5.0 by SHSteven 景观是最大的卖点
February 12, 2014
Rated 4.0 out of 5.0 by even 比较满意的一次入住
February 12, 2014
Rated 4.0 out of 5.0 by kyouki99jp 一种新的体验
February 11, 2014
Rated 5.0 out of 5.0 by totoon 环境优美、服务一流
February 10, 2014
Rated 4.0 out of 5.0 by thedanes Chinese New Year
The location next to the Bund is perfect and the hotel is very new and original. Great stay, although with a small hick-up with the bill, when checking out.
However, the GM apologized and reset the score :o)
February 10, 2014
Rated 4.0 out of 5.0 沪上个性
February 8, 2014
Rated 5.0 out of 5.0 by KJiang Undoubtedly perfect
The hotel is almost perfect - location, view and facilities. The design is special and well integrates Shanghai's unique culture (though perhaps more from a Western point of view). There is nothing super luxury but staying here definitely makes you feel comfortable and easy.
February 6, 2014
Rated 2.0 out of 5.0 by morrey23 Better Experiences in the Past
Unfortunately there were several problems with our stay at Hotel Indigo. Due to the fact that it was my honeymoon, and I had a wonderful visit to this hotel in September I was very excited about my stay. I was completely disappointed from the very beginning.
First, the room we received as a part of an "upgrade" was much smaller than my room last time (which was less than 1/2 the price). This in itself was a severe disappointment, as I had been looking forward to showing my wife the room, thinking it would be the same, or even better than last time. The room felt cramped, and although the view was good, it ruined the experience for me.
Second, we woke up in the morning only to discover that the bathroom floor was cracked in several places, causing flooding throughout the bathroom. For the price of the room, problems like this are inexcusable.
Lastly, my wife and I were both disappointed in the breakfast offerings. They offered eggs in the breakfast buffet, but this was unclear, and we didn't realize it until we had nearly finished. There were very few protein options, and although the buffet offers numerous toppings for oatmeal, it was not available, and the breakfast seemed very unbalanced and haphazard. Again, for the price, it was very odd.
January 13, 2014
Rated 5.0 out of 5.0 by 269ekg 跨年入住欣赏烟火绝佳地！
January 10, 2014
Rated 5.0 out of 5.0 by Samuel 201413 Fantastic memory
Good location, easy to get TAXI. Fancy room, unforgettable view, restaurant of 6F is great. I hope i will be back in the near future.
January 7, 2014
Rated 4.0 out of 5.0 by Rach28 Interesting interior design, comfy bed
Warm welcoming gift! Room is quite spacious and comfy, also has great view! But service at quay restaurant is pretty lame.
January 5, 2014
Rated 5.0 out of 5.0 真的太好了
January 4, 2014
Rated 5.0 out of 5.0 by jackyshi611 Good hotel
The staff is very enthusiastic.
Room is very clean and facility is great,
The room is very quite and a good sleep quaility.
The view is excellent.
This hotel is one of my favorite hotel.
January 1, 2014
Rated 5.0 out of 5.0 by homa Excited from the neigborhood!
Stayed here during Christmas Eve and the event atmosphere was everywhere around! Everyone was friendly. Me and my wife were being surprised through gifts and sweets from the hotel. The room is stylish and with a modern touch from the local elements, which is just great! A special thank you to the reception team- Emma, who's totally helpful. And with her professional assist and attitude, I could enjoy my stay in such a great hotel, and always with smile!
December 29, 2013
Rated 5.0 out of 5.0 by 529665914 美丽的外滩酒店
December 28, 2013
Rated 5.0 out of 5.0 by kalvas Memorable experience
The staff learned that I checked into the hotel on my birthday and dropped by to offer me a bday treat, that was very sweet of them.
I would recommend expand the room service menu.
December 26, 2013
Rated 5.0 out of 5.0 by MrPeng 贴心服务，宾至如归
December 17, 2013
Rated 5.0 out of 5.0 by ksld61818 非常感谢酒店员工
December 16, 2013
Rated 5.0 out of 5.0 by Stevechina Great value and a fine hotel
Great service , great staff , excellent decoration and lots of history of shanghai shown on tablets, a memorable hotel I will return to again.
December 11, 2013
Rated 5.0 out of 5.0 by primitivepios A whole new level
Wow. What a hotel. From the first email I sent the hotel, to the last I recieved after returning - this is one of the best.
Service is fantastic - got upgraded to the insane 2120 room with views over Pudong and the Bund. Night cap was certanly a blessing. The design is uncomparabale, the breakfast is fabulous, Quay serves fantastic food all day... What else can you ask for?
Will never stay anywhere else when in Shanghai. Never!
December 5, 2013
Rated 4.0 out of 5.0 设计感佳，顶楼酒吧推荐！
December 2, 2013