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  • 1 877 8 INDIGO
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Rated 4.1 out of 5 by 176 reviewers.
Rated 1.0 out of 5.0 by Very disappointing We recently stayed at the Hotel Indigo in St. Petersburg and were very disappointed with our experience. When we visit family in FL, my husband and I take a getaway night. We have stayed at the property in Sarasota and had great experiences each time. This time we decided to mix it up and go to St. Petersburg, and we will NEVER do this again based on our experience. The front desk staff was not very welcoming or friendly and also seemed fairly unsure when we asked some basic questions, needed to refer to a manager. When we returned after dinner, the agent on duty did not even look up from her phone to greet us as we walked by on the way to the elevator. Our room was very small and had not been cleaned properly, the toilet still had cleanser on it. The sink had virtually no vanity space which was difficult to makeup, toothbrushes, etc in the bathroom, compounded because there was maybe a foot between the toilet and the sink. The shower head was twisted in a way that caused water to spill our on the bathroom floor when turned on, luckily we could readjust it. The pillows were awful, the bad not very comfortable. The final straw happened when we checked out and went to get our car from the valet and were told that they did not have our keys. They initially tried to blame us that we had not left the keys with the valet, then were told that if we had checked in late, the keys would have gone to the front desk - we checked in mid-afternoon. The valet manager was called in who then called the valet who had been on duty when we checked in and had to leave a message. He also called in another manager from another property (maybe an area manager?). They finally went back to the car and found the keys inside in the console - and the car had been UNLOCKED ALL NIGHT and parked on the street! All of this took about 1/2 an hour and made us late getting back to get ready for a family event. We received some not very heartfelt apologies, and the manager asked for our paid bill to credit us back for the parking fee, then never came back to confirm that it had been done - when we asked what the deal was, we were told not to worry and should see the credit back on our card soon. Altogether not much of a relaxing getaway and very disappointing to us who have been big fans of the brand. January 10, 2015
Rated 2.0 out of 5.0 by too old, too small, outdated This hotel Indigo is not up to par with the other branded hotel Indigo hotels I have stayed at in the U.S. Outdated and too small. Great location though and since we only used the room to sleep at night, it was okay for our vacation as we walked downtown or traveled to Tampa during the day. January 6, 2015
Rated 2.0 out of 5.0 by great location, but nice boutique, nice location, nice staff But small room, small bathroom, no Refrigerator, no complimentary water, no benefit with platinum. self parking fee is $14, valet parking is free service with $14. January 6, 2015
Rated 5.0 out of 5.0 by Great experience! Just stayed one night...beautiful property and location...staff was extremely professional and helpful...I would recommend and definitely stay again! January 2, 2015
Rated 5.0 out of 5.0 by Eclectic Hotel Great hotel and friendly services thank you for making my transition to my new home a success. December 29, 2014
Rated 4.0 out of 5.0 by A nice getaway Nice boutique hotel close to shopping and restaurants. Small rooms and small bathrooms but overall a nice place to stay. December 26, 2014
Rated 5.0 out of 5.0 by great staff and decor from the time we pulled up to the time we left the staff was so friendly and helpful beautiful boutique hotel lobby and rooms were decorated so nice Miami ish deco breakfast was good great coffee not overly priced small menu made for easy decisions room was very clean and comfy stayed in a double room the first night with my son he wanted to take the pillows home second night stayed in a king room with my wife again comfy only drawback to this room is very small bathroom but well designed for the space old building appeared to be maintained very close to the downtown action night and day felt safe walking around even at 3am would definitely stay again and recommend this fab hotel thanks for a great weekend oh did I mention the staff great December 26, 2014
Rated 1.0 out of 5.0 by Not worth the price Too expensive for what you receive. Small rooms, tiny bathroom, peeling paint and uneven floors. No free breakfast as per the usual at Hotel Indigo. They don't even have coffee out for guests. You also have to pay for parking. My advice stay somewhere else. December 17, 2014
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