Rated 4.1 out of 5 by 212
Rated 2.0 out of 5.0 by Itching for business Overpriced and housekeeping was remiss
My 5 nite stay was for business conference. I am well seasoned business traveler. Indigo hotel lacked so much of what the other nearby BIG name hotels normally provide for. Lobby entrance decor was cluttered, if there was an onsite restaurant I never saw it. There was no hotel store to procure much needed items or late nite snack. My room had cleanliness issues -accumulated debris existed upon my checking in beneath the bed, was left over from previous guests. Room faced lobby had noise issues. Room had physical defects - loose bathroom door saddle molding was loose kept tripping over, the room floor was sloped and uneven made walking a trick not to fall over or loose balance, Not enough outlets centrally located for recharging all electronic devices, i.e., cell phone computer camera, etc
Room lacked in room safe!, room closet had all sorts of exposed pipes running thru it !!!! Decor was dated made it look like grandma's house.
April 15, 2015
Rated 5.0 out of 5.0 by Snoopy07 Blends in with the neighborhood
Pet friendly and blends very well into the neighborhood. Attentive staff.
April 13, 2015
Rated 3.0 out of 5.0 by Queequeg Make sure you get the right room
We checked in on a Friday night and were given a room that was utterly ridiculous. It barely fit one person, much less two. There was no room for a comfortable chair, and the was no refrigerator or microwave - I doubt they could have fit in the room even if they were standard, which they are not (you have to ask at the front desk for a refrigerator!). To give an idea of how tiny the room was, there was exactly eight inches between the toilet and the commode for the sink. Try fitting in that.
When i went down the next day, I was told at the front desk that we should have expected small rooms because after all, the Indigo was a "boutique" hotel. After that pathetic excuse, I was shown room 229 on the second floor. What a difference. The room had plenty of space, the bathroom was much bigger, there was a comfortable chair. So much for the "expect a small room when you book at a boutique hotel excuse. After we moved in, everything went great, although they could provide better towels. Before room change - 1 star After room change - 3.5 stars Advice: make sure you book room 229
April 8, 2015