Rated 3.5 out of 5 by 4
Rated 5.0 out of 5.0 by fohlen great choice
spend one night one a business trip @ The Indigo. Very friendly staff, nicely designed rooms, a bit on the small side though. Interior design of great taste and style. Room was very quiet.
Awesome rooftop pool.
Diner at Hotel restaurant was a nice choice of fish dn meat in almost like a star award place. Great service.
Two drawbacks. No hotel parking availalbe, one has to find its spot in the neighbouthood. Though it is called Diamond district, does feel and look like this at all. Only a couple of coffiee shops around not other places to eat and surroundings are a bit shabby.
November 4, 2013
Rated 4.0 out of 5.0 by Travellerguest Brand new and great, friendly staff
Extremely nice and accommodating staff that adds and applies a personal touch, creating a great atmosphere which is uncommon among chain hotel and is quite welcoming.
Brand new hotel and it shows – everything is sparkling clean. Well equipped, although small, GYM and a great roof with a bar and a small pool overlooking the City.
Some things to consider: street parking (only) that is difficult to find during the day, small rooms, no usable fridge in the room and a small desk that is marginal for actually placing a laptop on and work.
All in all, a great experience.
October 22, 2013
Rated 4.0 out of 5.0 by IHGsupporter Good Facility but service quality need to be improved
Basically, this hotel facility was nice, only 3 month old when I stayed. Linens were especially good. However, quality of the services provided by hotel staff was not as great as the facility. There was no water in my room which was supposed to be served as complimentary. I stopped by the front desk and asked to bring one but it was not delivered when I came back to my room. I made another request by phone then finally it was delivered. However, it was never delivered again during my 3 nights stay there. Another experience was the hotel staff keep misunderstanding my room number. Besides, when I checked out, the invoice was messy and not clear, strange charges were there. I asked the staff at front desk what they were, then he replied that he did not know. I understand it often happens after a while of the hotel opening, it may last for 3-6month from my experience. I would not have chosen the hotel if I knew it was only 3month old. However, I do recommend to stay at this hotel sometime next year when staff will be well experienced and improved themselves.
October 22, 2013