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Rated 4.0 out of 5 by 304 reviewers.
Rated 5.0 out of 5.0 by lay over in comfort I was leaving the same day/ afternoon for Europe and was attracted by the offer for free parking of 14 days. I checked in early and had a nap and a shower before heading to the airport. When I came back , the pick up from the Airport was quick , swift and the driver was friendly and helped me with suitcases and bags.Was a bit troubled about the location of the hotel, which is in the landing path of the planes coming in, but inside the room it was very quiet, no real issue or worry there November 10, 2014
Rated 1.0 out of 5.0 by Property The property was old and stale. The room was uncomfortable, with a shower that barely worked, thin towels, stale smell and uncomfortable bed. The food was poor, Even the Saltine crackers were stale. I would be cautious after this experience of other Indego hotels. November 10, 2014
Rated 4.0 out of 5.0 by Amazing Staff and Accomodations The staff at the Hotel were Proffesional, Polite, Courteous and Accomodating. The rooms were clean, modern design, bright and Functional. We were with a large group and they treated us with respect. For the money it's highly competitive. Can't wait to stay again in 2 weeks. November 10, 2014
Rated 5.0 out of 5.0 by Great Stay Very nice stay at Indigo Toronto Airport, We stayed for one night and took advantage of the parking and shuttle service provided. Great staff, very satisfied. November 8, 2014
Rated 4.0 out of 5.0 by Nice staff and good location to Pearson Staff dealt with everything well. Nice hotel, comfortable set up November 6, 2014
Rated 4.0 out of 5.0 by Great weekend! A great stay and family weekend! Great value our favorite place to stay near the airport!! November 6, 2014
Rated 4.0 out of 5.0 by Comfortable enviorment & conveninent traffic The staff are eager to serve, like traffic arrange. & the driver of pick up are nice to guest & give some tour suugestion. November 6, 2014
Rated 4.0 out of 5.0 by Awesome Bed We chose Indigo for the Park'n Fly feature. Their shuttle buses are new and very clean. Awesome service and virtually no wait at either the hotel or the airport. The best thing about Indigo was that the bed - king size in the room we had - was absolutely outstanding. November 6, 2014
Rated 5.0 out of 5.0 by Great Airport Hotel Great Hotel, friendly staff, comfortable beds, reliable airport shuttle. November 4, 2014
Rated 3.0 out of 5.0 by Lengthily wait for shuttle and indifferent staff I waited for over an hour for the shuttle from the airport to the hotel. Even after phoning I waited for another 30 minutes. The laminate floors look nice but they are dusty. The bathroom had hairs all over the floor and there was no soap to wash your hands with. The staff seemed indifferent when dealing with them. The employee that was working in the bar seemed more interested in a telephone call than serving the party I was with. Overall my experience was poor November 1, 2014
Rated 5.0 out of 5.0 by A most enjoyable stay met or exceeded all our expectations. Covered parking a real plus in winter! Staff very accommodating and attentive. October 31, 2014
Rated 3.0 out of 5.0 by Comfortable bed no Towels Second time I was there and I was not satisfied. This time we only had one towel in the room for two people. Don't get me wrong the folks were very helpfull but I still did not get towels until the morning. Sorry but in my book two strikes and you're out. October 30, 2014
Rated 3.0 out of 5.0 by excess charge for parking Hotel was nice but extra parking charge and no breakfast was disappointing October 30, 2014
Rated 5.0 out of 5.0 by Stay was great and easy to find! The purple building Hotel was terrific just bring earplugs as the planes will do fly bys till midnight October 30, 2014
Rated 5.0 out of 5.0 by Night at Hotel Indigo This hotel is an excellent place to stay when your taking a flight or even staying over. The staff are nice and considerate. Rooms are nice and clean and the restaurant has delicious entrees. Also, the shuttle service provides excellent customer service and a warm greetuing when entering and exiting the shuttle. I have never had any issues and will return again for my next stay. Recommended for anyone looking for a good and warm place to cozy down. Great rates for rooms and no noise complaints or rooms not being cleaned. I highly recommend this fine hotel to anyone and staying here will always be my second home. October 27, 2014
Rated 5.0 out of 5.0 by Rooms clean, comfortable beds Close to airport. Free shuttle service to and from for my early flight October 25, 2014
Rated 1.0 out of 5.0 by Awful A very poorly managed hotel, awful service, breakfast not available on a holiday at 6 am at an Int. airport hotel. Perhaps management thinks people do not travel and fly on public holidays even though the hotel bills itself as an airport hotel at a large int. airport October 23, 2014
Rated 5.0 out of 5.0 by Good stay close to the airport Came in for a weekend business meeting I was holding in the hotel. Guest and sleeping rooms worked well for my needs and rest. October 23, 2014
Rated 5.0 out of 5.0 by Stay and Fly Stayed as a couple before our trip and the hotel was comfortable and clean. Airport transfer was good. October 20, 2014
Rated 2.0 out of 5.0 by Only as a last resort. Property is rundown and poorly maintained. It strikes me as on its last legs. The towels were slightly more coarse than burlap and only 1/2 the normal size. The staff certainly did their best and were friendly and helpful. Once was more than enough... October 20, 2014
Rated 4.0 out of 5.0 by Nice transit overnight stay at Toronto Airport Reception service was excellent and friendly. Room was very nice. The only thing to avoid was the arrival of tour groups from overseas. Then the lobby was filled with people and baggage. October 17, 2014
Rated 5.0 out of 5.0 by Great location and service Hotel Indigo is located very close to Toronto Pearson airport and has a complimentary shuttle bus----a real bonus. The hotel is very clean and quiet with comfortable beds. Staff there are very helpful and do all they can to make your stay pleasant. October 17, 2014
Rated 4.0 out of 5.0 by a very good offering at YYZ airport Stay met expectations- staff very pleasant, convenient location and shuttle- room well appointed. October 10, 2014
Rated 4.0 out of 5.0 by Comfortable,clean and friendly Suggest leaving your luggage in the lobby while parking your car. October 9, 2014
Rated 5.0 out of 5.0 by Great Location for flights out of Toronto Close proximity to airport. Covered parking. Microwave and fridge in room. Rooms well appointed and good size. "Park and Go" rate attractive, including stay at start or end of trip and 15 days parking. Could stay longer at $10 per day. Shuttle to and from airport convenient. Friendly staff. October 7, 2014
Rated 5.0 out of 5.0 Great Service Staff was friendly and very helpful. Sound proofing of my room was adequate, which was important because the hotel is located at the end of one of YYZ's runways. Hotel is easy to get to off the 401. October 6, 2014
Rated 4.0 out of 5.0 by impressed by comfort friendly staff I would recommend this hotel for business travel to Toronto. Close to airport. Selection of restaurants nightlife nearby. October 3, 2014
Rated 3.0 out of 5.0 by Mediocre hotel in close proximity to YYZ Was a nice hotel but definitely disappointed relative to what was advertised. Desk staff seemed nice, had some major issues checking in (process took 25 minutes before I finally settled into my room - the third one given for the night). He was apologetic for the issues. Breakfast was very poor customer service. Honestly it was one of the worst times in memory seeing people so uninterested in serving (there were 2 guests and 3 staff at the time). Painfully slow. Would potentially try a Hotel Indigo again (though Crowne Plaza, InterContinental or HI are safer bets) but for sure not at this location. IHG should command better. October 3, 2014
Rated 5.0 out of 5.0 by very comfortable beds! We stay here at the Indigo several times a year when we are flying out of town the next morning. Check in is efficient, friendly and quick, Facility is always clean. shuttle to airport is reliable although a little slow picking up from the airport. But not a major problem except in middle of winter. We stay at the Indigo as a regular part of our travel plans: for the good service, clean facility, and access to the airport. It makes our trip stress free, October 1, 2014
Rated 3.0 out of 5.0 by No TV service for week stay The hotel and staff are very nice, however I was without T.V. service for my week stay. It was very inconvenient to be cut off from the world. I do recommend the hotel, if they resolve their cable issues. September 27, 2014
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