Rated 4.0 out of 5 by 96
Rated 5.0 out of 5.0 by JimmytheGreek Surprisingly Refreshing
The Staff is attentive and friendly
The Beds are Great
The floors are hard wood and well taken care of
Close to the Airport
What else could you ask for!
June 26, 2013
Rated 1.0 out of 5.0 by FMCIS Not what I expected from an Indigo Hotel
I have stayed at other Indigo Hotels across North America which were much nicer and higher quality and standards than this one.
I wasn't even recognized for my Platinum Status.
The rooms need updating and there was a small service elevator just to get from the 4th to 5th floor!
I had to ask to change room as there were some people arguing on the floor that I was on initially, but that is obviously not the staffs fault.
My 1st & last time there.
Didn't live up to the Indigo name at all.
June 21, 2013
Rated 5.0 out of 5.0 by Clark1972 Great staff, great value!
The employees were excellent in helping me during my stay, would definitely recommend this hotel to all my friends and family.
June 8, 2013
Rated 5.0 out of 5.0 by RozanM Different outlook for a hotel
All the staff are very kind and professional. Clean room noise was very minimum for a hotel close to airport landing.
June 3, 2013
Rated 5.0 out of 5.0 by cb04 Great service!
Hotel was wonderful, front desk was amazing! Did a park and fly. Would recommend to friends and family!
June 2, 2013
Rated 5.0 out of 5.0 by 42HB What a stay
The staff was amazing, the bed was comfortable. I couldn't as for anything more. I'm definitely coming back here next time I'm in Toronto.
June 2, 2013
Rated 5.0 out of 5.0 by Malay114 Fantastic Stay
Excellent Staff, Very friendly at the front desk. Room were clean and comfortable.
June 2, 2013
Rated 4.0 out of 5.0 by Ayriez A decent time
The problem we had was that although we booked for 3 people, we got one bed. Three men crammed in one bed wasn't happening, so we had to have someone sleep on the floor. Not cool.
May 31, 2013
Rated 5.0 out of 5.0 by irdln27 Excellent hotel for park, stay, fly
I came across this hotel through an internet search for hotels by the Toronto airport that offered a place to leave my car while on vacation. The Indigo Toronto hotel is the perfect choice. Just 5 minutes from the airport and covered, onsite parking! The shuttle bus to and from the airport was perfect. Less than a 5 minute wait both ways! The price was great too. I will definitely use this hotel again when I need a place close to the airport. I must also add that there was very little noise from planes. Nice!
May 15, 2013
Rated 3.0 out of 5.0 by JM27 Average hotel easy access on/off major highway and airport
The park and fly package provides convenient access to the airport with covered parking while you are away. The hotel suttle bus drivers were very nice and quite friendly.
The hotel lobby looks great and the desk clerk friendly and efficient. But the rooms, while clean, are just adequate. The hotel was renovated and turned into The Hotel Indigo a few years ago but the materials used were cheap and the hotel rooms are beginning to look shabby. We had peeling paint all around the window in our room and some finishings / furniture was scuffed looking. The tiny tv bolted to the wall reminded me of a famous low budget chain that I once stayed at.
It is easy to get to the hotel and back on the highway, which is good, however, the area is creepy with strip joints and sex toy shops nearby.
It wasn't a terrible hotel and the rooms were clean but overall just barely makes the average rating in my books. Surprising for a Holiday Inn chain.
May 7, 2013
Rated 3.0 out of 5.0 by ProudNovaScotian Great design, fantastic staff but needs work
First time at a Hotel Indigo. Overall i think the hotel is good. design is nice and staff are exceptional. downsides:
- I am a Priority Club Platinum member but no recognition given.
- very surprised to find toothpaste splatters on bathroom mirror, a few hairs on made beds and stain on curtain. I am not super picky but this was quite noticeable.
- rooms and most common areas very nice. Halls still look to be under renovation. Not a big deal
- no hair conditioner, just 2 in 1 shampoo. Seemed cheap
- there is a walkway on roof off of 5th floor. Would be a great idea to build it out to an actual patio area. People would love that.
- beds and pillows very comfortable
Your staff make up for some downsides that I would love to see fixed. This place has huge potential!
I will give them another try
May 6, 2013
Rated 3.0 out of 5.0 by Greig Contemporary styling and comfort
Room was very stylish and contemporary. Visually pleasing. Comfortable bedding and atmosphere in the room.
Restaurant and all staff terrific. Food was incredible!!
Problem with no heat in the room. Not offered an alternate room but, given a space heater. Coffee maker in room, but - no coffee!!
Mentioned to front desk staff at check-out - "sorry about that" was all I got. No offer for a reduction in room rate for the inconveniences. I was surprised by that.
I would recommend the hotel again but would have demanded a room with heat (not a space heater) and coffee.
April 26, 2013
Rated 4.0 out of 5.0 by TJHC Another stay
We have stayed at the Indigo on several occaisions. Even though in a filght path it is quiet in rooms. Staff are excellent and acommodating. Rooms are very comfortable. Breakfast at the restaurant is good. Service is fast. Pick up and drop off service reliable and timely.
April 21, 2013
Rated 5.0 out of 5.0 by Icecreamyc Got my good night sleep
I had some renovations done to my house and I needed a good night sleep as the construction began early and I work nights. I had to get a good night sleep. I found Hotel Indigo beds so comfortable with relaxing pillows I did not want to leave the bed.
The hotel has free Wifi so I did not have to plug in my lap top I had it next to me so I was able to do work.
The room was nice and refreshing to see a big screen plasma tv, the staff were friendly and warm.
I did not have a chance to use the pool or the gym but if I stayed another night I would have.
April 18, 2013
Rated 3.0 out of 5.0 by goodgolfcyn Hotel Indigo
Hallways smelled strongly of cigarette smoke, bathroom grout work is dirty, lamp shades were stained. There should be a sign posted at the entrance to the property to check in before parking. We parked our car on the 4th floor and had to walk all the way down to the lobby entrance as we could not access the stairs through the parking garage as we hadn't checked in yet and didn't have our room key... very inconvenient. Bed was comfortable, location was convenient to the airport. The young man at the front desk was very friendly and helpful.
April 12, 2013
Rated 5.0 out of 5.0 by steph20130325 a great nights sleep
just quick note to say we LOVE starting our vacation at the hotel indigo toronto airport !!!... the staff offers a sincere welcome and can answer any questions regarding shopping or the quickest way to get somewhere in toronto if youre not sure
we get a great night sleep on the comfortable beds and are only awakened by our requested wakeup call...:O)
the closeness to the airport is the best! youre only about a five minute ride from the terminal in the free shuttle!!!!
also we really like that we can leave our car at the hotel while on our trip...its a HUGE benefit
we too like going out on the upper parking garage level to watch the planes fly over... its like you can wave to the people on the plane...:O) and yet you DONT hear the planes while in your room...:O)
thanks again for making every trip we take have a most enjoyable start!
April 4, 2013
Rated 5.0 out of 5.0 by DY2002 More than I could have asked for!!
Checked into the hotel with my family (4) on the night before we were heading away for March Break. My plan was to park at PIA's Long Term Parking but was told about the hotel's park and fly package that saved me lots of $$$. When we got back my car was dead but one of the staff boosted it for us and we were on our way. Very friendly, clean, comfotable and priced right...what more could you ask for!!!
March 20, 2013
Rated 4.0 out of 5.0 by Bahamastraveler2013 Comfortable stay
Stayed at Hotel between flights and a long days travel. Room was very comfortable and quiet. Particularly enjoyed the restaurant with reasonably price menu, fresh vegetables, and well prepared meat and fish. The wait staff was particularly helpful and very friendly. Service was excellent and not pushy. Very much enjoyed a very relaxing meal.
The following morning we had to wait only minutes or the shuttle to the airport and it was just a few minute ride.
March 18, 2013
Rated 5.0 out of 5.0 by LRK1296 Convenient and comfortable
While first impressions were a bit disconcerting! For example, the shuttle vehicle that promptly picked us up at the airport was a bit worn for wear and when we arrived at the hotel the airplane seemed to be landing at the same driveway we turned into! BUT, the driver of the shuttle was definitely helpful and cheerful and once through the door, the reception staff were superb! Everyone was friendly and helpful! The room was very well set up, clean and comfortable! Noise levels were okay, despite the planes!
A good one night transfer experience and a hotel we will gladly recommend to our friends as excellent in quality and price!
March 11, 2013
Rated 5.0 out of 5.0 by Stewball Front Desk
All th front desk people we spoke with were extreamly
The temperature in the restaurant was on the cool side.
We will stay again when in the Toronto area.
March 3, 2013
Rated 5.0 out of 5.0 by Ink725 Nice Place to Stay
We stayed here on our way out of the country and were pleasantly surprised at how much we enjoyed it. The room was spacious and clean, bed was comfortable, staff were very helpful, affordable rates, hot breakfast and shuttle to and from the airport were much appreciated
February 22, 2013
Rated 5.0 out of 5.0 by Houseofmarley Great stay!
I frequest many hotels on business travel. This is my favourite near the airport in Toronto. Great bang for the buck, comfortable, and gives me everything I look for in a hotel for my business trips. I have recommended this hotel to many of my colleagues who also stay here and feel the same.
February 22, 2013
Rated 2.0 out of 5.0 by Frustrated4 Shuttle!
Overall this property was a good value to stay overnight prior to an early flight.
BUT, after a long day called for the shuttle and was told 10 minutes. 35 minutes later it finally came. This is unacceptable, I could have called a cab and not wasted my time. I am diabetic and so 25 minutes makes all the difference. Really ruined my impression of this hotel and doubt I would stay again because of it.
Just tell the truth.
February 21, 2013
Rated 4.0 out of 5.0 by Candubrain Wonderful staff
found the room clean and the staff pleasant. No tub and european showers were not to my liking.
Parking was a problem, they allot too many of the parking spaces to people using the Park and Fly option
February 20, 2013
Rated 5.0 out of 5.0 by Alfred1971 Hidden Gem for park and fly guests
We stayed here the night before an early morning flight south on vacation in January. We parked our car in a covered parking garage on the property for 8 days then we were quickly picked up by their airport shuttle within 10 min of called from the airport. The hotel has an urban chic feel to the decor and great soundproof noise from jets. Front desk was very helpful and friendly. We had a late dinner in their restaurant which was above our expectations. We suggest you check in before dinner to ensure that you get the airport shuttle time you need as we didn't and had to go an hour earlier than expected. Also there is no continental breakfast for very early passengers but you can buy a muffin the night before from their front desk. Great hidden gem for out of towners like us looking for a comfortable room and good value for extended airport parking while travelling and we collected Holiday Inn priority club points.
February 18, 2013
Rated 5.0 out of 5.0 by pudd Staff always so friendly and welcoming
The hotel is so bright and cheerful that we would not consider staying anywhere else. As we arrive, the desk staff always have a
warm and welcoming attitude and will help you with anything you need.
February 9, 2013
Rated 5.0 out of 5.0 by tpregina Really liked this place
We stayed here on our way out of the country and were pleasantly surprised at how much we enjoyed it. The room was spacious and clean, bed was comfortable, staff were very helpful, affordable rates, hot breakfast and shuttle to and from the airport were much appreciated. We will stay here again anytime we are travelling through Toronto and would recommend it to others.
January 28, 2013
Rated 5.0 out of 5.0 by Brytan Wonderful service and room.
Our stay at Indigo Hotel was wonderful. The staff was friendly, courteous, accommodating and very helpful. The room was comfortable and clean. My husband, son and I were driven then picked up at the airport. This was a great service. Thank you!
January 27, 2013
Rated 5.0 out of 5.0 by andron44 just what we needed
short stay,had everything we needed.loved hardwood floors,great bed,very clean.parking in covered space was great .pick up on time.good experience will do again.
January 27, 2013
Rated 4.0 out of 5.0 by dludek Stylish, Comfortable
We enjoyed our stay and appreciated the modern, unique style of the hotel and the rooms. The bed was very comfortable. Nice seating in the lounge too.
January 26, 2013