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Rated 4.0 out of 5 by 256 reviewers.
Rated 5.0 out of 5.0 by Frequent Business Traveller I always notice staff who are above average and make you feel welcome and who interact with comfort and ease. I always rate staff who are problem solvers and not just "note takers". Although I did not have have major problems to solve you alway know and can tell who can solve problems if they come up. I would hire all of the staff I had contact with ... they were all committed to make my stay as comfortable as possible. The staff who drove the shuttle bus were also kind and considerate. The lasies at the front desk were very helpful and efficient checking me in and out. The firendly gal who served me breakfast was very efficient and always kept my coffee cup full. I had made an office in my room and it was messy with my piles of papers scattered around the room but housekkeping made my room as clean and comfortable as possible. Good Job!! September 15, 2014
Rated 1.0 out of 5.0 by Uncomfortable intimacy with strangers Although labeled a non-smoking room, there were multiple cigarette burns in the flooring and rug, and the room smelled of stale smoke and cleaner. The acoustics in the hotel were dreadful. I could hear every noise from the adjoining room, including unzipping luggage,rinsing hands and going to the bathroom. Created an uncomfortable and unwelcome level of intimacy with strangers, one would expect in a college dorm or bunkhouse. There was also frequent noise from the hallways and when in the hall I could hear guests taking their showers. I was scheduled to stay two nights but canceled my second night and went elsewhere. September 13, 2014
Rated 5.0 out of 5.0 by Best kept hotel secret in Toronto! Tremendous value for the money! The hotel, amenities and staff were top notch! I have stayed at other hotels in Toronto for more than 40 years but, the Hotel Indigo near the Toronto International Airport is a refreshing change from the 'usual' hotel experience for travelers. Refreshing in it's ultra modern appearance throughout and tremendous services offered by the hotel and it's staff. It is a pleasure to stay at the hotel with great accommodations, food and service. And all at such a tremendously low price in comparison to other hotels in the area. A great value! I will be back again!! September 13, 2014
Rated 5.0 out of 5.0 by Value We booked 2 stay and fly packages at Hotel Indigo very near Pearson Airport in Toronto for our recent trip out to BC and back. The 2 14-day parking passes covered the time we were away, and both the hotel rooms and breakfasts were above our expectation. The staff were all very friendly and helpful, too. We would certainly stay here again, if we were offered similar packages. September 12, 2014
Rated 5.0 out of 5.0 by We'd stay here again Booked this hotel because we could leave our car at the Hotel and pick it up again when we returned. Loved the fact that there was covered parking for the car. The Hotel was easy to get to off the Highway and close to the airport. Shuttle service was great, no waiting at the airport when we returned. Rooms were very comfortable liked no carpeting on the floor. Bed and Bedding were top notch. Staff in the reception area were very courteous and helpful, same for the staff in the dining room. Definitely stay here again September 5, 2014
Rated 2.0 out of 5.0 by Labor day weekend stay 2014 Stayed on the 2nd floor of the hotel the front desk clerk was very friendly. Got into the room walk between the two beds and the middle part of the wood floor is buckling out and trip on it. It feels the flooring is not attached to the base floor wherein you can basically jump up and down on it. Decided to go downtown Toronto for sightseeing and got back late and tired, was looking forward for a good night sleep/rest. Was awaken early morning of women running in the hall way and screaming drunk,crying and did not stop until around 5 AM. There was banging of doors elevator/ice dispenser noise the whole time. Was not a good sleep nor rest for all of us, not happy the day we check out. September 5, 2014
Rated 5.0 out of 5.0 Very clean property Nice beddings, location, very friendly and efficient staff. September 2, 2014
Rated 5.0 out of 5.0 by Good Value The overnight stay was good. Airport transfers were very efficient. We were not impressed with the restaurant. September 2, 2014
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