Rated 4.0 out of 5 by 96
Rated 4.0 out of 5.0 by stigs17 A solid Indigo property.
+New fridge and microwave
+Oversized, well-lit bathroom with Indigo's half-glass shower
+Strong shower pressure and heat (sensitive tap)
+Excellent soundproofing of windows, can barely hear the planes despite being right on the flight path 200m from the end of the runway
+Welcoming bar, reasonable prices
+Nice pool/dry & wet sauna area
-3/4" gap at bottom of entry door and wood floors mean hallway conversations and door slams are all heard loud and clear
-Doors automatically slam here if one does not hold the lever
-Arrived to 76oF room; set to cool at 68oF; room never fell below 74oF
-No guest services book in room
-No free breakfast for Platinums
-Toilet barely flushed; had to hold lever down 15 seconds
-Small, awkward desk chair
-Non-tilting TV faces wall in between beds and windows/evening chair, so never face dead-on
-Whirlpool out of order for a while now, jets work but no heat
November 26, 2013
Rated 3.0 out of 5.0 by Scott0035 Hmmmm
The AC didn't work and a front desk clerk enjoyed bad mouthing Americans, with an elderly Canadian couple, right in front of this American. I liked the design of Indigo. Very different. Might stay at another one, but not this one again.
November 18, 2013
Rated 5.0 out of 5.0 by CR67 Comfortable bed and great service
My room was very clean and tidy.
Great location if you are flying into or out of Person Airport.
Would stay again/
November 17, 2013
Rated 5.0 out of 5.0 by SGB99 Staff
the staff here is great... they remember your name and preferences... the rates are good, the rooms are clean and the restaurant is pretty good. Their room service is excellent.
But the staff on the desk are wonderful.
November 13, 2013
Rated 3.0 out of 5.0 by 777Josephine Comedy of Errors
Although the hotel is very nice, the service was...questionable. Upon arrival we were given a room that was very much already lived in. Then we inadvertently walked into, and crashed, a wedding breakfast even after specifically inquiring how we can redeem our breakfast vouchers. We weren't even aware we had crashed this breakfast until we were almost finished eating. If I was a member of that wedding party, I would have been none too pleased. For us, we were highly embarrassed.
Believe me, I really like this hotel, but the inconsistencies in communication and staff not being on the same page might be enough for me to stay elsewhere next time.
November 11, 2013
Rated 3.0 out of 5.0 by robo55 toilet seat designed by a wife
No matter how hard you tried the seat would not stay up to stand and use it.
Additionaly you had to hold the lever down to ensure a full flush.
November 10, 2013
Rated 5.0 out of 5.0 by GL123 Excellent stay for airport use
Nothing bad to say about this hotel! Great staff, great service.
November 9, 2013
Rated 5.0 out of 5.0 by Dperera Best staff ever
I will coming to this hotel because of the staff. They are friendly and proffessional, also you can see that they care about there guests.
Rooms are great and shuttle service is excellent.
October 30, 2013