Rated 4.5 out of 5 by 88
Rated 3.0 out of 5.0 by Wisfamily Indigo Vernon Hills, Okay but not great for our family.
Our family stayed at this location as part of a point break special and on our way home from another trip.
The hotel and room was clean and staff very helpful and friendly. The location was also great.
Having said that. This was our first stay at an Indigo hotel and we were fairly disappointed.
Our room had a VERY old Fridge that was not working well and no microwave. We knew there was no complimentary breakfast but had planned on having a fridge and microwave in our room . Not having those created additional cost and issues for our family.
We were also disappointed to find out there was no hot tub. There is an indoor pool which is kept fairly warm but no hot tub or outdoor seating area .
The room was clean but dated. We loved the hard wood floors but missed having a bathtub and for families traveling with smaller children who may not like to take showers , please note that all the rooms have showers only.
We kind of felt that this hotel needed some updating and to offer more amenities to guest such as fridges and microwaves in all rooms. That is really such a basic standard now in most hotels it was so odd to not have that.
The location is great though and if the other amenities are not important to you then I would consider this hotel as an option. For our family those amenities are important and so we would be unlikely to stay at this IHG brand again.
July 25, 2014
Rated 5.0 out of 5.0 by lax mom11 Great Guest Service
Beth at the front desk and the women that did towels and cleaning where so great!
July 23, 2014
Rated 4.0 out of 5.0 by pdaddy76 Nice hotel, but more suited to business travel
We were on a family trip and selected this hotel based on location and the reasonable price. Our group of 4 consisted of two adults and two children (ages 8
July 23, 2014
Rated 2.0 out of 5.0 by Denver 108 Mediocre at best
I like the idea of wood floors, but not cheap fake wood floor that is already peeling up from bathroom water. Hated cheap feel to everything.
July 21, 2014
Rated 5.0 out of 5.0 by Admin722 Business Trip
Hotel was very nicely deorated with spacious rooms and the staff were very effiicient and friendly!
July 21, 2014
Rated 5.0 out of 5.0 by kiwi 2014 Good service
Comfortable hotel with exceptional service from custom,er friendly staff, happy to stay there again
July 20, 2014
Rated 4.0 out of 5.0 by lwithaz Lovely Hotel, Great Staff, A couple of problems
This is a lovely property with terrific staff. I only had a couple of problems.
1. No bathtub. I'm a bath person. Really and truly. We didn't realize until after we had unpacked everything that the room only had a shower, albeit a large one. I'm not sure they even offer baths in any of their rooms, so be sure to ask and reserve ahead of time if you are interested in a tub.
2. The air conditioner/heating unit is on the side of the bed. The air flows across the bed, and is turning on and off continually to maintain a 72 degree temperature. To avoid the constant on and off I turned the unit on "Fan" instead of "Auto" This helped us to get a restful night's sleep.
July 13, 2014
Rated 4.0 out of 5.0 by deborah989 Navy Graduation
very nice hotel.
love the décor. it was about 25 Minutes from the Navy base. wish there was another dHotel inigo closer. like in gurney
I would recommend this hotel.
it was clean . and accommodating for Military Families.
July 10, 2014