Rated 4.3 out of 5 by 187
Rated 5.0 out of 5.0 by bazzabazzabazza Home away from home
I am known here and treated extremely well. From the early morning smiles to the personal attention at the restaurant and bar, this is a happy place which I always love to return to.
October 13, 2014
Rated 5.0 out of 5.0 by Tommy-B Great Location!
Location excellent. Good value. Had many amenities did not get a chance to use. Needs mini fridges maybe for rooms.
October 13, 2014
Rated 1.0 out of 5.0 by Weezer52 Nice Hotel Terrible Customer Service
My husband and I stayed here 2 nights as it was close to the Naval Base and our son was graduating from boot camp. Hotel was great until we checked out. I realized a couple of hours after we left that I had left my Kindle in the night stand drawer. I called immediately and got the run around that the lost and found was closed for the day etc. I have made 3 other calls in the next 2 days with more ridiculous reasons that the head housekeeper is the only one with keys to Lost and Found and she is off for 3 days. Seriously? Even the hotel manager cannot access this area? All I want to know is if they found it or not so I can report it as lost or stolen. My husband and I travel alot to visit grandchildren and family and always look to stay at Holiday Inn, however, this has definitely made us decide to look elsewhere the next time. I still don't know if they found my Kindle or not. Great hotel if you don't need any customer service.
October 13, 2014
Rated 5.0 out of 5.0 great place for a night away
kids had a blast in the pool the six flags shuttle was a nice bonus, lots of restaurants in the area
October 13, 2014
Rated 4.0 out of 5.0 by Qualanex Review
Friendly staff, comfortable stay, convenient shuttle, will be coming back her many times throughout the year as HQ is also in Gurnee.
October 10, 2014
Rated 5.0 out of 5.0 by seniorpastor A Comfortable Place to Relax
I stayed at this location for both business and pleasure purposes. My entire stay was enjoyable - there was not a thing that I needed or wanted that was not available and above-average. I was particularly impressed with the staff and their dedication to quality work - every inch of the facility was constantly being cleaned. The pool and whirlpool were wonderful! The included breakfast buffet was superb and the service of coffee and juice at the table each morning was great. The location across the street from Gurnee Mills was fantastic. Thanks to the whole staff for a perfectly wonderful three days!
October 7, 2014
Rated 5.0 out of 5.0 by Basketball815 It was a great stay!
Everything in the room was nice, only disappointment was no continental breakfast. Overall it was a great stay for the price.
October 7, 2014
Rated 5.0 out of 5.0 by CIrons Comfortable and Reliable
Excellent Hotel, upgraded and comfortable. I would recommend this hotel to any business traveller. As far as the Holiday Inn product and reputation is concerned, I would consider this on the upper end. If I am in the North Shore of Chicago again, I would not hesitate to make the Holiday Inn Gurnee my number one choice for hotel stays.
October 5, 2014
Rated 5.0 out of 5.0 by KimD83 Inviting and Comfortable
Although I was staying at the Holiday Inn for business, I could easily see staying at this (or other Holiday Inns) for pleasure. I have upcoming travel plans with work and I've already booked my stay at the Holiday Inn in these cities based on my stay at the Holiday Inn in Gurnee, IL.
October 4, 2014
Rated 2.0 out of 5.0 by Frak Housekeeping needs improvement
A disappointing stay. We found out late in the evening that the room was not cleaned. Several different issues in the bedroom and bathroom. Made us wonder if there were even clean sheets put on the beds.
October 1, 2014
Rated 5.0 out of 5.0 by Packers fan Holiday Inn Gurnee--your home away from home
The hot tub and the pool were especially enjoyable. Look forward to our next visit. The staff was very friendly and made us feel welcome. The room was roomy and clean for our special-needs son. That was very nice.
September 30, 2014
Rated 5.0 out of 5.0 by james7555 Hotel Reivew
The HI at Gurnee, IL was clean and comfortable. I had plenty of space to work in the room. The pool area was very nice. I enjoyed the stay.
September 29, 2014
Rated 3.0 out of 5.0 by That Guy 1 SLightley below average
Personal could be friendlier and rooms need updating. I was there for a meeting and the food was not very good.
September 29, 2014
Rated 4.0 out of 5.0 by Today123 Good service
This hotel is fairly priced for the area and the staff is solid.
September 24, 2014
Rated 5.0 out of 5.0 by RACTTF7 Good value for the money
Friendly staff, clean pool and spa area, breakfast selction was limited (buffet)
September 23, 2014
Rated 5.0 out of 5.0 by Luimreyes Great stay for a great price
Everything was very good. The pool trimming and hot tub trimming can use an update, however all very good.
September 19, 2014
Rated 5.0 out of 5.0 by happyingurnee Clean room and friendly staff
This hotel is conveniently located to shopping and Great America. It is modern and has all amenities you could want for leisure or business travel.
September 17, 2014
Rated 5.0 out of 5.0 by Luckyboy70 Friendly, clean and comfortable hotel
I stay at this hotel for business when up north and alwys stay at this hotel. I'm glad they remodeled and re-opened this location again.
September 16, 2014
Rated 5.0 out of 5.0 by Michaelh77 Great Milkshake
Very friendly and comfortable hotel. Staff was helpful on scaning some papers for me. Even took me for a Milkshake in the shuttle van. Thanks!
September 15, 2014
Rated 5.0 out of 5.0 by Labmaster Nice stay
Clean, friendly staff, complimentary meals are a little hit and miss. Mattress was a little too firm for me, but aside from those two points I recommend this hotel highly. I stay in this are often and it's the only hotel I use.
September 12, 2014
Rated 5.0 out of 5.0 by susan222 Friendly service with clean, well appointed rooms.
Everyone we encountered was very nice and professional. The lobby was really attractive and up to date. Check in and check out were easy and pleasant. We enjoyed our stay in a clean and nice room.
September 11, 2014
Rated 5.0 out of 5.0 by Bluebird55 Our stay
We were in town for a wedding. The hotel provided shuttle service from hotel to wedding site. Which was right around the corner.
Room, staff, etc was great. The only issue we had was the soap in the bathroom. It was Coconut Lime Verbena. My husband has sever allergies to coconut. I called down to the front desk, because the housekeeping line was ALWAYS busy, to request a different soap. I was informed that that was all the hotel had. Thankfully my husband didn't have a reaction when he used the soap in the shower.
I would suggest having a plain scented soap on hand for situations such as ours.
September 10, 2014
Rated 5.0 out of 5.0 by logsrus60 Pillows
They have the best pillows on the planet. The room was very clean. The staff is very pleasant.
September 9, 2014
Rated 5.0 out of 5.0 by Vicki709 Great Service
The hotel was very clean and the check-in was very fast and easy. My only "issue" was that the hotel had a sign in the bathroom stating if I hung up my towels, they wouldn't have to use more water, save on electricity, etc., but the cleaning staff always took the towels even though I hung them up. Also, there wasn't a door sign I could put on my hotel door to have the cleaning staff not come into my room, which I would have preferred for my weeklong stay.
September 8, 2014
Rated 3.0 out of 5.0 by PoohBear91 Comfortable bed
As soon as I hit the bed I fell asleep it was so comfortable. The room was very quiet!
September 4, 2014
Rated 4.0 out of 5.0 by Rk19 Reasonable
Great for the rate. Pass on the food. Overpriced for the burnt taste and smell "of the grill". Front desk staff friendly. Room clean. Only problem they never mentioned the exit was closed and needed to follow a detour on the trip! Cleaning rags left on the far side of bed (but that meant they cleaned, right?).
September 3, 2014
Rated 5.0 out of 5.0 by Reye Clean rooms
Did not like the hotel placing a hold on 10% of my stay total on my card. I feel like that if I'm going to charge anything to the room I will pay for it instead of placing a hold.
September 2, 2014
Rated 5.0 out of 5.0 Good service and comfy rooms
Clean rooms. Comfortable beds. The staff is very welcoming and nice.
September 1, 2014
Rated 5.0 out of 5.0 by Zhorty very good service and comfy rooms
The rooms are very clean. The beds are very comfortable. The staff is very welcoming and nice.
August 29, 2014
Rated 3.0 out of 5.0 by Mrs,Gammage Ok
My stay was nice! I like the fact that we could get a package deal with tickets to six flags. The only thing I had a problem with was the fact that the next morning it was noisey! The breakfast was awesome!!!!
August 28, 2014