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Rated 4.6 out of 5 by 217 reviewers.
Rated 5.0 out of 5.0 by Wonderfully Comfortable Establishment! I have stayed at Hotel Indigo Baylor numerous times when I visit my family, and I can honestly say I am NEVER DISAPPOINTED! From the clean parking lot, wonderful landscaped lawn, friendly approachable staff, and spacious room with the most comfortable bed, and smiles on every customers face, your establishment is the place to be. Your hotel is a home away from home with a little something extra, and I hope once the new Baylor football stadium is completed, I can still get a room, lol. Keep up the good work and see y'all soon!!! July 16, 2014
Rated 5.0 out of 5.0 by Service The service i received from Cy, Meraj and mike was outstanding! Can't wait to go back. July 15, 2014
Rated 5.0 out of 5.0 by Wonderful Hotel! Great staff, rooms are beautiful & comfortable. Would highly recommend the Indigo! July 11, 2014
Rated 2.0 out of 5.0 by For the second time, specific room type requested promised but not delivered On 2 visits I specifically requested a room with a tub instead of a shower. I was told that would be no problem, no problem at all. Both times I was given a room with showers. These rooms were booked directly at the Waco location. I am beginning to wonder if they even have rooms with tubs. If they do not, then I was purposefully given incorrect information. In addition, on my first stay I ordered room service for breakfast. It was ordered by 10pm the prior night. It was never delivered. When I called for the second time to ask if it was going to be delivered, the staff member told me that it was "just crazy busy down here". I love the decor and location for my needs. It would be great if the staff are able to overcome whatever difficulties that led to these experiences. July 10, 2014
Rated 4.0 out of 5.0 by Reminded me of a boutique hotel in its design. Beautiful design to hotel. Housekeeping awful. Staff very friendly and accommodating. July 10, 2014
Rated 5.0 out of 5.0 by Wedding weekend Excellent help from Lauren sales rep. talked me through the Rehearal dinner, decorations, computer feed for slide show. The staff did an excellent job on the rehearsal dinner/buffet. Family was very impressed with the elegance of the room and the fabulous food. Staff very attentive to the mother of the groom, helping her at all times, being there for anything she needed. Staff was compassionate to all wedding guests. The wedding couple to be were very happy with everything. Rooms were very comfortable and was able to enjoy the 4th of July fireworks from our rooms. Manager in attendance throughout the busy weekend. He was always smiling and asking if we needed anything. All staff were very friendly and kind. The only issue we had was the long wait for food at breakfast. Waitress seemed very stressed about the food taking so long to come out. Overall the quality of the food was excellent. I would highly recommend staying at this hotel for any reason i am back in Waco. If you are planning a wedding, this is the place to have the rehearsal dinner. The mother of the groom did not have to spend hours decorating the room. Lauren's staff did all the work for me and the staff cleaned it all up. We were even offered the leftovers from the buffet for guests to take home. The Hotel Indigo is the best in pleasing their guests. July 9, 2014
Rated 5.0 out of 5.0 by Great Get-away We enjoy the Hotel Indigo in Waco and highly reccomend it. The rooms are clean and wonderfully decorated. The food is excellent. The staff is friendly and very helpful. We especially enjoy the restaurant and bar--a great place to visit and linger over coffee or desert. Also, a block away is the beautiful Brazos River which has a nice place to walk. This would be a great place to visit for a romantic get-away. July 9, 2014
Rated 5.0 out of 5.0 by delightful room & excellent food Would recommend this hotel for its refreshing decor and excellent menu in the restaurant! Had dinner & breakfast & both were wonderful. The rooms were stunning & bed was heavenly! July 8, 2014
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