Rated 4.7 out of 5 by 452
Rated 5.0 out of 5.0 OVERALL
I DID INDEED LOVE THIS LOCATION AND HOTE.
IT WAS WALKING DISTANCE FROM WORK SAFE FOR THE DAY LIGHT TIME.
IT BECAME MY CASA AND THE MANAGER WAS WONDERFUL, PERSONALBLE AND HELPFUL AT ALL TIMES, JUST A KNOCK ON THE DOOR BROUGHT A SMILE TO HIS FACE AND COME ON IN WELCOME AS WELL AS I WATCHED HIM INTERACT WITH STAFF AND CUSTOMERS --MOST IMPRESSIVE.
THE FRONT DESK WAS SUPER IN ALL AREAS AS WELL AS THE WAITRESSES AND WAITERS , THEY ALWAYS WENT BEYOND WITH A SMILE AND THANK YOU.
I COULD LIVE THERE AND BE MOST HAPPY!
THANK YOU ALL FOR MAKING MY STAY SO WONDERFUL AND RESTFUL.
THE NIGHT STAFF WAS GRAND AS WELL AND THE ROOMS WERE ALWAYS SO NEAT AND CRISP.
I THANK YOU ALL!!!
May 31, 2015
Rated 5.0 out of 5.0 by me-9 Wonderful
Wonderful hotel, great decor, great service. Only problem was shaky old toilet.
May 28, 2015
Rated 5.0 out of 5.0 Great Place to Stay
I was not high on going to Waco but the Indigo was a real high point of my trip. It is the perfect business traveler's hotel. What I want is a seamless, invisible experience that helps me focus on what I need to do not worry about the hotel or getting basic needs met or comfort. Indigo at Waco, TX pulled this off flawlessly allowing me to attend to other things and not be drawn into another company's imposition. This is a tough balance to achieve but the Indigo Waco did it well. I believe when one travels frequently, you are often assailed by quizzes and noise from staff. Thanks Indigo for the experience.
May 28, 2015
Rated 5.0 out of 5.0 by Debi88 Great personal service
Great service, friendly staff, beautiful hotel! Best hotel in Waco!
May 28, 2015
Rated 5.0 out of 5.0 by me-9 Wonderful Hotel
I stayed at Hotel Indigo one night and it was almost perfect. Beautiful room, wonderful shower, decor was wonderful. Staff was very helpful. The only slight complaints are restaurant prices are high, pillows looked like little dumplings and the toilet was old and shaky. HI is a wonderful hotel and I will recommend it to all my friends while in Waco.
9 out of 10 stars
May 28, 2015
Rated 4.0 out of 5.0 by RobCat Very clean, comfortable room.
Very nice hotel. Clean, hard surface flooring is far superior to standard hotel carpet. Large, tile shower is the best of any hotel I have stayed. The mattress was very comfortable. My only suggestion is the addition of some king size pillows. The ones on the bed are very small. Being a side sleeper, I would have been much more comfortable with longer pillows. HVAC worked well. Though it is a standard floor/wall mounted unit, the thermostat is conveniently located on an interior wall, and the fan's "on" setting actually works, so the air can be constantly circulated and you don't wake up every time the compressor starts. Though everyone seems to enjoy the restaurant and bar, I found the menu very limited. The tuna tacos were overcooked and the side dish of rice that came with the meal was very salty. My wife ordered a margarita, and it had very little flavor, like it was mostly water. BTW, I am no food critic. Overall, the hotel offers very nice accommodations at a very reasonable rate. I would definitely stay there again.
May 26, 2015
Rated 5.0 out of 5.0 by pam202 Sic' em Bears
Love, Love, Love the Waco Hotel Indigo....with a son at Baylor University this little hotel has become my "home away from home". Whenever I am in Waco this is my first choice of accommodations. The front desk staff is always very pleasant and professional, always ready to go above and beyond to make you feel special and well taken care of. And, the Manager is one of the most hands-on hotel managers I've ever had the pleasure of visiting with. Whether he is in a coat and tie or shorts and a tee shirt, he is out front where guests can interact with him and is always attentive to any needs you may have. I have seen him mopping floors, during rain storms where water kept blowing in through the front door along with the housekeeping staff.....very impressive. The only complaint that I have is the air conditioning.....the room temperature does not stay at a constant.....it gets very cold when the AC is running then very stuffy immediately after it shuts off. But, that doesn't keep me from booking over and over....and will continue!!!!!!
May 22, 2015