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Rated 4.6 out of 5 by 230 reviewers.
Rated 5.0 out of 5.0 by Great Value Extremely nice - great value for business or leisure travel. Quite the welcome surprise in Waco. June 9, 2014
Rated 5.0 out of 5.0 by Fabulous Had a GREAT TIME! Love your staff and hotels! We look forward to staying there a BUNCH in the future!! June 9, 2014
Rated 5.0 out of 5.0 by Wedding in Wace We were a family of at least 13 on the bride's side and the groom's family stayed there as well along with the wedding party. I was just an aunt. I was greatly impressed by the design and comfort of the hotel and the attentiveness of the staff. We ran into a snag when we all arrived together. The sister in the family who booked 3 rooms had 2 rooms together and one on different floor. It was just weird...we worked with it but it became a joke for the weekend. As we were leaving the mother of the bride realized that no one got a welcome gift which should have been in everyone's room when we checked in. She just handed it out as we were leaving. June 8, 2014
Rated 5.0 out of 5.0 by Exceptional Hotel with a Great Staff Love this hotel. Great comfort, immaculately clean and a staff that is second to none. June 5, 2014
Rated 5.0 out of 5.0 by Great place with ideal location Very nice hotel with all the amenities at a decent price for the area. If you need to go out for food or entertainment, this place is very closed to some excellent venues - easy walking distance if you like. June 5, 2014
Rated 5.0 out of 5.0 by Wonderful The staff was friendly and lobby was clean. The room was comfortable and did not look like the average hotel room. However, there was nowhere near enough light in the bathroom for a woman to apply makeup and plugging in a computer near the bed was a pain. June 5, 2014
Rated 5.0 out of 5.0 by Best hotel I've stayed at in Waco I will stay here again. No question. It was clean, comfortable, and in a good location. June 3, 2014
Rated 5.0 out of 5.0 by Great accomondation and outstanding dervice The whole experience was outstanding. The food was great, service from everyone at the hotel was outstanding. We have stayed at this hotel numerous times over our 4 years at Baylor and the hotel has continued to be outstanding. May 31, 2014
Rated 5.0 out of 5.0 by Great Hotel This is a very well run hotel. Everything was great. They could stock the bar with better Chardonnay"s and Cabernet's. Wine is a on the low value side! They should at least carry Sonoma Cutrer Chard and Starmont Chard. May 13, 2014
Rated 5.0 out of 5.0 by Pleasant Surprise I stayed at the Hotel Indigo-Waco as a last minute reservation when traveling through Texas. I was pleasantly surprised by how friendly the staff was, how clean the hotel was, and how modern and accommodating the room was. Being an IHG member, I wanted to book the hotel through my reward points, but booked incorrectly online. When I arrived to the hotel, the staff was more than helpful on assisting me with rebooking using my points. The room included a spa shower, your own Keurig, plush sheets, and contemporary décor adding to my satisfaction. I will definitely be staying at this hotel during my future visits to Texas. May 13, 2014
Rated 4.0 out of 5.0 Friendly & helpful staff. Only thing that may need attention is Access to Internet. It seemed to shut down frequently. May 13, 2014
Rated 2.0 out of 5.0 by loved shower The exterior was nice,the lobby was also nice. The elevators were terrible. Everyone in my group (11 of us) had trouble at least once with the elevators. My room was nice and comfortable.I especially liked the large shower On our last day there we came back from work and there was a big party going on.We thought it must be a private party of some sort. After cleaning up and going out to eat we found out later that it was an anniversary party for the hotel. I would have thought we would have been notified when we checked in or at least left a note under our doors. I was very disappointed. May 3, 2014
Rated 5.0 out of 5.0 by Fabulous service! Hotel Indigo was very clean and the staff was fabulous! I would definitely stay there again. April 29, 2014
Rated 4.0 out of 5.0 Excellent weekend experience I came to Hotel Indigo for a friend's wedding in Waco. It was close to all event venues and the hotel was beautiful. The outdoor pool area and lounge area were so relaxing. I was a little disappointed that there was no complimentary breakfast for the price of the room, but we did eat breakfast there one morning and it was a good value for the cost. The man in charge was very friendly, helpful and willing to go out of his way for guests. There was one front desk member that didn't seem thrilled to be there, but she was helpful regardless. Would definitely stay again as the rooms were beautiful and comfortable! April 23, 2014
Rated 2.0 out of 5.0 by Horrible service and remodeling not mentioned We booked a block full of rooms for a baseball tournament weeks in advanced. We weren't told of the renovations the hotel had going on in the pool area. I was also locked out of my room for about 2-3 hours and when telling front desk about it, instead of going up to help me they asked me to go down stairs twice to get more keys to try in the door. Finally after trying about 5 keys the night lead staff came up and said how long do I have until you really need to get in the room. The team was already in the lobby eating so I said until we are done eating. Finally after about 1-2 hours I was able to get into the room. When complaining to the manager in the morning he took my info and said he would call me first thing Monday morning. Until this day I never got a call back or heard from this Hotel. We will not be booking any rooms here again. April 23, 2014
Rated 1.0 out of 5.0 left my charger Left my charger plugged into desk and called that day and every day afterwards and was given the "run around" for 4 days. It was never found. April 22, 2014
Rated 1.0 out of 5.0 by Reservation Incorrect They had me scheduled incorrectly and it was all done online. They charged me anyways. I am not happy and not impressed with how it was handled. April 21, 2014
Rated 5.0 out of 5.0 by Lovely weekend. Clean, peaceful, comfortable and relaxing. Staff were attentive but unobtrusive. A lovely weekend. April 20, 2014
Rated 5.0 out of 5.0 by Second stay at Hotel Indigo Waco Still Love it!!! This is our second visit to this hotel - I still love it so much! Still some hiccups at the bar, three new bartenders in training, but the good news is our bartender from the last time was there and she remembered us and remembered our drink - and she had improved greatly - so I think that's a positive mark on the establishment. Enjoyed the hot tub and lounge area this time, fantastic! April 16, 2014
Rated 5.0 out of 5.0 by Really nice new hotel, great staff, good room and accommodatations. Hotel Indigo is one of the best hotels in Waco. Convenient location near downtown and Baylor University. Great design. good amenities and really nice modern rooms. The staff was very helpful. Hotel is highly recommended. My daughter accidentally left some jewelry in the room after check out. We called the hotel and they had they had the jewelry and left in safe keeping for us to pick up. I truly appreciate the honesty and integrity of the housekeeping staff. They have earned my business for future visits to Waco. April 15, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. I like the amenities and room cleanliness of the hotel the location is not bad but it could be better April 12, 2014
Rated 5.0 out of 5.0 by Wonderful I've been visiting Waco for over 25 yrs..... 2 yrs ago I changed to the Indigo and haven't looked back ! it's HIP to stay at The Indigo....always nice April 9, 2014
Rated 5.0 out of 5.0 by This hotel ROCKS!! From the time I was picked up at the airport to the minute they dropped me off, I was treated like a king. Kenny, Daryl, and his staff are amazing. Great food, great rooms, loved the shower, and very accomodating staff. Also loved Whitney's Texas Twang. Thank you for a great week!! April 9, 2014
Rated 5.0 out of 5.0 by Excellent hotel Very reasonably priced for the experience. Charming and helpful staff. I thoroughly enjoyed my stay. April 8, 2014
Rated 4.0 out of 5.0 by Love the hotel, but the acoustics of the hotel ruins a good night sleep. Your hotel is lovely and the rooms are wonderful and comfortable. However, the acoustics of the hotel rooms makes it difficult to get a good nights sleep. I've stayed their twice now and have been woken by loud children running down the hall, and talking coming form the room next door. This time I was woken by people walking in the room above me. Wish y'all could do something about this. April 2, 2014
Rated 5.0 out of 5.0 by Great meeting venue! I have been a regular business traveling guest since the Indigo opened. I have never been disappointed. The Indigo staff goes overboard to accommodate our needs and request when our department stays here during our quarterly meetings as well as my weekly stays. I always look forward to my Indigo experience. March 30, 2014
Rated 5.0 out of 5.0 by Comfortable and beautiful hotel We were in Waco for a wedding weekend. We are very happy this was the hotel selected as the recommended stay by the bridal party. The hotel was very modern and clean. The room was comfortable with a large bathroom. The entire staff were very inclusive of our new puppy and welcomed him every time we were in the lobby. I would highly recommend this hotel for your future stay in Waco. March 25, 2014
Rated 5.0 out of 5.0 by Beautiful, comfortable new hotel. This will be my new preference when staying in Waco. This is the best hotel in the city. March 19, 2014
Rated 5.0 out of 5.0 by Great Stay!!! Missing points This is a great hotel, new fresh look. We stayed there for business/pleasure. Other than missing points in lieu of a water bottle and trail mix not a bad stay. Wil stay there again but will take the water bottle and trail mix instead..LOL. March 16, 2014
Rated 5.0 out of 5.0 by Great room and outstanding service The hotel staff was awesome. The manager was always around and was always concerned that all of our needs were met. Whitney at the front desk was fantastic. We were always greeted by name and our stay was great. Highly recommended. March 14, 2014
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