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Rated 4.4 out of 5 by 115 reviewers.
Rated 5.0 out of 5.0 by Good location and service Excellent location and view, with gulangyu locate at the other side and ZhongShan Road "walking street" in walking distance. Room is big, clean and comfortable. Just a bit noise sometimes from the adjacent rooms. Overall, a very nice hotel to stay. November 10, 2013
Rated 5.0 out of 5.0 by 方便,舒适 位置极佳, 吃饭观景都不错。住的海景房,还有看海的大浴缸。 房间稍小, 如果一家子估计住不下。 整体不错。 November 8, 2013
Rated 5.0 out of 5.0 by Have a nice holiday Beautiful hotel, perfect service, delicious food, the perfect design details, so I spent a wonderful holiday.The only thing is, there is no swimming pool November 7, 2013
Rated 4.0 out of 5.0 by Great location, modern hotel The hotel is well located to anywhere. It is near the main shopping street and the ferry. We went out for dinner on foot to Zhong Shan Road, which is so close. The decoration of the hotel is very modern and chic. The staff was nice and they provided welcome drinks when we were checking in. The facilities in the hotel room was modern as well. However, I have to say that breakfast was not was not well-prepared. I tried omlette and fried eggs, which were not up to standards for a top international hotel chain. Having said that, extra food provided to club members was better. The other disappointment was the bad smell in the room. We should have stayed in a non-smoking room. However, there was strong smell of cigaretts by the door. Air circulation was not good enough. When we raised this at check-out, we were told that there was nothing they could have done... November 2, 2013
Rated 5.0 out of 5.0 by High level of professionalism The hotel experienced an unforeseeable technical issue with the electrical wiring in many rooms. Naturally this incident threw the entire staff into chaos. However, the situation was handled with a high level of professionalism, every staff member was well mannered and did their very best to assist the customers. Congratulations on a well trained team! The room was tidy and comfortable, the staff were all proactive in looking for ways to offer assistance. Highly recommended. November 1, 2013
Rated 5.0 out of 5.0 by Wonderful Hotel I used to stay at the Crowne Plaza, but I thought I'd choose this hotel. I'm so glad I did: 1. the deco is wonderful 2. the view to Gulangyu is amazing 3. the restaurant for breakfast is unbelievably. In addition to standard hotel breakfast, they have Xiamen specialities that was the highlight of my stay at the hotel 4. the lobby offers free plum juice which was great while waiting for check-in/out or while you wait for your guests 5. staffs are very considerate, and if you couldn't stay for breakfast, they would offer to pack one for you. You MUST stay at this hotel if you visit Xiamen. The only issues I encountered were: 1. I was travelling with a non-Chinese speaking companion. The check-in staffs kept speaking to me in Chinese expecting me to translate. The check-in staffs should've spoken directly to my friend in English. I should not be treated like an interpreter for their convenience. 2. during check-out, the hotel staff made mistakes twice. Firstly, our hotel was pre-paid; but they forgot and gave us an invoice with the room fares. We reminded them that it's pre-paid, and it took them 15 minutes to get the bill sorted; and we were rushing to the airport. Then we paid for the incidentals, and got on a taxi. The hotel staff came out of the hotel and told us that she "forgot" to add a bill for my friend (who bought a beer and smoke); and wanted us to get out of the taxi to pay that bill. I was furious as we were already running late to the airport, and she got the bills wrong twice; and the first time she got it wrong, it took her 15 minutes to fix it. We simply do not have the time. She then had to get a supervisor who agreed to waive it. It is not that my friend didn't want to pay for what he spent, it was just that we did not have another 15 minutes to wait. October 24, 2013
Rated 5.0 out of 5.0 by very good service staffs are very kind! bed and view are quite well! October 10, 2013
Rated 5.0 out of 5.0 by Lovely hotel in a beautiful place Having come to Xiamen for a business trip, I stayed on for the weekend because Xiamen is such a beautiful place. I can recommend this hotel both for business and private travel. It has all the mod cons hotels in this price range have, but what sets it apart are three things: 1) Individual touch. Feels like a well-run family pension, not a chain hotel. 2) Original design in room and public areas. 3) Very attentive staff. September 11, 2013
Rated 5.0 out of 5.0 by 无与伦比的入住体验! 住过各种高级酒店,也不是第一次来厦门!但这次真心被厦门的INDIGO酒店赞到了!!! 1,给高级会员升级了海景房,尽享对面鼓浪屿的美景! 2,酒店提供的会员饮料券以及早餐点单非常多选择! 3,酒店提供自行车租赁服务,对于两日游以上宾客游厦门岛的另一个体验方式!!!这一点非常不错大家值得体验,我用了一下午逆时针还岛! 4,酒店的设计融入当地特色,虽然房间不是非常大!但贵在海景以及设计以及入住感受,热情的员工,灿烂的笑容,特别是前台经理邓先生提供的各种周到服务以及贴心建议让此次厦门行接近完美! 5,下次还会入住呀!!!而且要多住几晚!!!! September 9, 2013
Rated 5.0 out of 5.0 by the air conditioning outlet made me suffering hte cold-blast air made me suffering when I slept. August 29, 2013
Rated 3.0 out of 5.0 付半价房费,享受一半服务。 优点酒店就在海边,离轮渡很近,机场大巴也就在边上,交通很方便。入住在前台就有饮料,在等候时有给了饮料票在4楼餐厅免费用,但是我消费了更多,不错的营销。房间很好电动马桶,高端花洒很爽。还有专门的衣橱,保险箱,熨衣板,熨斗。以上都是忧点。 缺点:可能因为我是从公交车站走过来的而不是打车,所以进门站在边上的好几个门童既不问好也不拿行李,甚至后面乘电梯时有一个门童就在按键边上,只是看了我一眼也没有帮我按电梯,就转过去了。好吧谁让我是订的半价呢,当然只可以享受一半的服务了。 August 25, 2013
Rated 5.0 out of 5.0 by Great breakfast and excellent room towards sea I have a very deep and excellent impression on your breakfast. And you have great service by your staffs. I think it woud be perfect if you could give RA executive benefits. August 17, 2013
Rated 5.0 out of 5.0 by relaxed overall atmosphere / friendly and helpful staff This is the second staying with Hotel Indigo Xiamen Harbour, and frinedly staff is my repeated reason. I don't like the luxury atmosphere, neigbour one instead. Every place , moment, that we met the staff no matter he or she is busy or not, they all greets to you with sweet smile sincerely. August 13, 2013
Rated 5.0 out of 5.0 by 超高性价比的酒店! 地理位置的优势无与伦比,对面就是鼓浪屿。在房间里面,鼓浪屿海景一览无遗。酒店的设施新。会员礼遇周到。这是第二次来厦门,都住在这个酒店,下次来厦门,还住英迪格。 August 12, 2013
Rated 4.0 out of 5.0 by Not Clean. The room was not cleaned.In another way,someone arrived this room before I did. The slippers already on the floor not in the clothespress.And the wash cup was used, Toothpaste stains adhere to it. The receptionist is not warmful. The Hotel location is so good,and the rooms were decorated in delicate pastel shades. August 12, 2013
Rated 4.0 out of 5.0 by 不错的酒店 酒店不错,设施都不错,前台服务的人员很热情,给人感觉很亲切,海景房很好,睡醒后睁开眼就是鼓浪屿,以后去厦门应该还会悬着这家酒店, August 5, 2013
Rated 5.0 out of 5.0 excellent view I like the big window and the excellent sea view.The auto-closestool is very convenient July 31, 2013
Rated 5.0 out of 5.0 by 给人带来难忘特色体验的酒店 酒店位置绝佳,对面即是鼓浪屿,所住房间是转角的全景房,景色非常迷人,英迪格似乎恩擅长利用转角的景色,上海的南外滩夜市如此。早饭很有特色,员工也很热情。非常满意。 July 14, 2013
Rated 5.0 out of 5.0 by Wondeful hotel, unforgetable residence Very wonderful, exceed my excpetion! Seaview outside window is marvelous! In addition, those staffs in hotel are very nice. Thank you! June 17, 2013
Rated 5.0 out of 5.0 by good Hotel is very good and very comfortable. Thank you June 3, 2013
Rated 4.0 out of 5.0 科技+人文的酒店 第一次入住洲际旗下的英迪格酒店,一家不错的酒店,地理位置优越,老人去不太习惯,因为富含科技因素,服务还可以,值得去尝试一下! May 28, 2013
Rated 5.0 out of 5.0 by 面对鼓浪屿的精致酒店 酒店面对鼓浪屿,海景房间窗户外永远是美不胜收,酒店毗邻中山路步行街,吃饭购物休闲都是无敌,酒店内舒适精致,服务人员亲切。 May 26, 2013
Rated 5.0 out of 5.0 by 环境一流 遗憾有 房间很好,我喜欢的风格,遗憾床太小,本想订大床。 床很容易动,没有睡好。卫浴很不错,设备比较新。不知道面向海是否舒服。 May 21, 2013
Rated 5.0 out of 5.0 by IHG集团最好的酒店之一 首先地理位置与风景绝好 堪比上海Indigo 整个入住相当愉快 早饭是所有我住过的洲际集团酒店中最好的! 犹豫去的较早,才刚过中午。所以房间还没整理好,前台的Cathy入住手续办得很快,我在餐厅等待半小时后她还特地帮我把房卡送上来。服务相当周到!希望FO可以表扬他一下 :-) 唯一不足在于房间是和隔壁一间相通的,中间只有一道门,隔音稍差了一点。 May 20, 2013
Rated 4.0 out of 5.0 Room View is perfect The room design and view is very good. Hotel location is very good. May 12, 2013
Rated 5.0 out of 5.0 无以伦比,留连忘返 从开业到现在已经第三次入住了,依旧的酒店,依旧的装修,依旧的房间,依旧的家的感觉。房间温馨的设计,无敌的海景,以及舒适的沐浴感受,灯光柔和的结合,令人感觉愉悦。员工热诚服务,餐厅舒适的就餐环境,令人留连忘返。感谢酒店提供的小小礼物,很贴心。酒店想的周到,还能提供自行车,很棒,下次旅行一定会再次入住indigo。 May 10, 2013
Rated 5.0 out of 5.0 by Good place Not competitive Good place but not competitive. Very close the ferry. After reminder two times, the welcome fruit coming. Almost 9:50 pm Any way, the fruit is good, the service is so far so good. May 2, 2013
Rated 5.0 out of 5.0 by Good place to stay excellent staff New place crisp and clean. For tourists it is a good location. The staff where some of the best for any hotel I have been to. Will stay again. April 15, 2013
Rated 4.0 out of 5.0 性价比一般 酒店的位置不错,正对着鼓浪屿。但是酒店的大堂真的好小(像快捷连锁酒店)。酒店的卫生间也较小。 所以价格偏贵! April 9, 2013
Rated 5.0 out of 5.0 by 无与伦比的住宿体验~ 入住厦门indigo,是我和太太厦门之旅最美好的记忆,优秀热情的服务人员,不断让我感受到精品酒店应有的服务,更是惊喜不断,恰逢生日的太太收到意外的惊喜礼物。 这样的服务质量弥补了酒店设施不完善带来的遗憾,下次厦门之旅,一定还会选择海港indigo~感谢你们! March 7, 2013
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