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Rated 4.5 out of 5 by 218 reviewers.
Rated 3.0 out of 5.0 Expensive Hotel with unfriendly staff the hotel has a nice decoration and a huge bath tub. I arrived late so hotel bar was already closed. I needed an extra bed but according to hotel staff i did the wrong booking and they offer me to pay for a suite which would be the only option. i would accept this if this would have been done in a friendly manner. So we stayed in the small room and to be honest for China it was tiny but the bathroom huge. Location is very good. April 24, 2014
Rated 5.0 out of 5.0 by Great Location with Magnificent View Had a great and a memorable stayed with my wife. Hotel Interior design is culturally connected with strong local flavors. The best part of it is the hotel is within walking distance to most of the local attraction (Shopping, F&B and ENT). Somehow, i do have a few personal comment in which i hope can be helpful to the hotel in enhancing a better service quality and experience to guests: - 1) Overall service standard is met and executed well, somehow lack of personal touch! Thus, the "Home Away from Home" or "Feeling Welcome" wasn't felt at all. 2# HSKP required "EYE FOR DETAILS" on their daily tasks #Found previous guests an opened / partly consume candy tube next to bedside table - hidden underneath the stack of magazine; A torn bath towel; tea bag not being replanish; thick layer of dust underneath the bed# 3) Appreciate the gesture for remembering my wife birthday by setting-up a slice of cake in our room. It would be better if there's a note or card from the management coz it left us puzzle was the cake is for us - no note or message! 4) Friendliness and SMILE - most staff that we came across are really helpful, but lack of those touches! Overall, the hardware of the hotel is truely amazing. I'm looking forward to explore other INDIGO's within China in near future. April 19, 2014
Rated 5.0 out of 5.0 床体舒适,卫浴设施先进 酒店房间的设施比较智能化,床体很大很舒适,卫浴也很先进,特别是座便器。唯一有点遗憾的是,房间隔音不是太好,临近房间开门关门声音大。 April 17, 2014
Rated 4.0 out of 5.0 by 和心情一样色彩斑斓的'家“ 面向大海,春暖花开。 这是一家让人感觉有归属感 ,可以有幸福感的酒店。 站在房间离 大落地窗台边,看着大海,你会感觉生活在大海边的我们是幸运的,很多烦心事都可以随之迎刃而解,可以感觉面对湛蓝的大海,面对大自然给我们的馈赠,面对这100%美好的景色,你有什么理由不给自己的大大的微笑。 生活再忙 也要给自己放松。慢下来,享受美丽。 April 15, 2014
Rated 5.0 out of 5.0 by 酒店设计很新颖,为什么住宿记录未到帐? 住完收到邮件了,但是记录未到帐,不知道什么原因。酒店还是不错的,正对面就是海景,设施都比较有个性,属于精品级别的,附近很方便。 April 15, 2014
Rated 5.0 out of 5.0 by 设计独特,位置与视角俱佳的酒店 酒店很有设计感,让人进入房门的那一刻就会为之吸引;大面积的玻璃窗正对着鹭江和鼓浪屿,令人身在房间中就能尽收美景;酒店位置也很好,出行非常方便; April 13, 2014
Rated 5.0 out of 5.0 休闲度假 原本是要预订皇冠酒店,后来会员客服人员推荐了英迪格,希望我能体验洲际不同品牌的酒店。于是听了建议入住,实在给我很大的惊喜,不论从酒店的外观设计还是房间内部各个细节,都让我有意想不到的惊喜。 唯一不足就是双床房的房太小了。 April 11, 2014
Rated 4.0 out of 5.0 by 床铺舒适 地理位置优越,附近用餐方便,唯一不足房间隔音太差。===================================================================================== April 10, 2014
Rated 5.0 out of 5.0 by 窗外风景一流 去厦门旅游,选了交通便利的英迪格,入住了海景房,打开遮阳帘,对面就能看到鼓浪屿。 房间设施都不错,就是房间相对比较小。 April 8, 2014
Rated 5.0 out of 5.0 by Nice and comfortable hotel with excellent view A very nice and comfortable hotel. Rooms are well equiped and lovely designed. As the hotel was relatively new, staff and service still needs to be improved for a hotel in this class. Staff did not recognise my membership level and service staff needs to be trained. In room dining was not as expected as the food was not according to standard. Just ordered a burger which should not be so difficult to cook. Location is excellent. Directly at the harbour promenade and very close to the old city streets with plenty of local food and snacks. Will recommend this hotel for sure. April 7, 2014
Rated 2.0 out of 5.0 酒店海景不错,服务仍需加强 周末和老婆来厦门散心,入住厦门英迪格,前台升一级到海景房,海景不错,入住时送了两张饮料券,房间提前准备了软糖,电话问前台怎么没有水果,答曰:软糖就是,不是每个酒店都送水果的。到目前为止发现以下问题: 1、交通很方便,但是太炒,我住在9楼,噪音依然明显。 2、找了一圈,房间没看见垃圾桶,只有卫生间有。 3、洗澡的时候下水貌似堵了,洗得时间稍长水就溢出来了。 4、换下来的衣服和浴巾没看见衣篓,没地方放,问了说只能放在洗衣袋里。 5、房卡貌似有问题,插上后一会就没电了,喊房务换了张又好了。 6、浴袍是脏的,很明显没洗过 April 7, 2014
Rated 4.0 out of 5.0 by Good location. Good view of Gulangyu. Nearby tourist location. Found very nice food street 10min walk away. A boutique hotel. I did.not sleep as well comparing to Holiday Inn hard pillow which I have gotten used to in the past. April 6, 2014
Rated 4.0 out of 5.0 by 位置很好 服务不错 第一次住这家Indigo,酒店位置很好,就在鼓浪屿对面,离中山路什么的也很近。不过当地的出租车司机似乎不太知道这一家。前台态度不错,房间也升级成海景房,不过进去房间感觉蛮小的,房间没有浴缸,淋浴房是圆形的杵在中间,感觉更加小了,可能我平时一般住商务类的酒店的原因吧。 主要优点就是位置好,服务好。不足就是房间有点小了。 April 5, 2014
Rated 4.0 out of 5.0 by 酒店整体较好,需加强卫生清洁。 酒店位置在鼓浪屿对面,靠山临海,景观很好;本次入住酒店员工体现了热情且得体的服务,无论前台、餐厅还是礼宾给人感觉都很体贴,早餐很有地方特色,对会员也体现了很好的识别度和待遇;但不足的是酒店的house keeping有些令人失望,入住的房间卫生情况较差,卫生间玻璃门甚至出现一个手掌印污渍,浴袍上也有污渍,希望酒店加强管理。 April 4, 2014
Rated 4.0 out of 5.0 very nice view and service the room view is very good and the service is also very nice. April 3, 2014
Rated 5.0 out of 5.0 by 很棒的入住体验 第一次去厦门,酒店位置很棒,装修风格很有闽南特色,对面就是鼓浪屿,办理入住速度稍慢,客厅送餐快速服务人员礼貌得体,下次还会再来。 April 2, 2014
Rated 5.0 out of 5.0 房间舒适,景观一流 酒店位置非常之好,距离中山路步行街和轮渡码头很近。楼下附近有星巴克和赛百味。酒店设计新颖,前台服务热情。海景套房风景霸气,设施齐全。非常适合度假居住。酒店的早餐种类丰富,味道不错。整体服务水平也还可以。值得推荐。 March 27, 2014
Rated 4.0 out of 5.0 by Good location, small beds...But is it a real "Reward"? Grear locatin for the visitors, close to popular attractions. If you need to avoid to long taxi queue at the airport, you should be pleased that this hotel is close to airport bus downtown terminal. Rooms size is on the small side. We were given a room with two tiny beds..90cm wide? This was a reward stay, so AGAIN we were given the lowest class of rooms, a room facing the hill behind the hotel. Only two rooms in each floor are facing the back, all others are facing the harbour, which is the selling point of this hotel. Whilst it makes financial sense to allocate the lowest class of room to non-paying guests, it is hardly a warm welcome to the loyal customers who stay in IHG hotels for dozens of nights a year to earn such "benefit". Disappointing in this sense as the reward night does not allow any upgrade (with money or extra points) to better rooms. IHG should rethink of how to "reward" customers without making them feel the reward is a charity. Staffs were very nice and greeted us well. March 26, 2014
Rated 5.0 out of 5.0 景观很好 景观很好,对面就可以看到鼓浪屿。房间布置和设施也很有感觉。床很舒服,入住期间每晚还送小点心,服务人员很有心。 March 22, 2014
Rated 4.0 out of 5.0 by 住宿体验 在厦门这家酒店的地理位置很好,也是我们选择的第一标准,可以直接看到古浪屿,打车方便,酒店性价比一般。 March 22, 2014
Rated 5.0 out of 5.0 by destaurant on 16/3 when I took breakfast, there were two monks inside the restaurant taking breakfast. One of them said hello to me and tried to ask me to donate some money. I think the hotel should have some policy to prevent anyone to ask its guest for donation. Anyway, I didn't inform any staff in the restaurant. Overall, the hotel was almost perfect except internet speed was snow (I did speed test and downstream was 0.3MB only). March 21, 2014
Rated 5.0 out of 5.0 by 地点便利,房间有特色 地点很便利,房间很有特色,早餐也很好,机场巴士也到附近,面对鼓浪屿,码头也在附近,下次还会来造访,酒店还备有当地的小吃赠送, March 20, 2014
Rated 5.0 out of 5.0 by 不错的酒店,景色也不错 设计,风格,睡眠,还有外面就是海景,隔音也蛮好,对这个品牌有了比较好的印象,以后应该还会入住吧,只是问及可不可以延迟退房的时候,被委婉的拒绝,说第二天有大批客人,什么什么的,白金卡大使会员待遇没有什么感觉 March 18, 2014
Rated 5.0 out of 5.0 by 无敌风景 每个房间都能看到对面的鼓浪屿,心情大好。5楼有个大露台,酒店马路对面就是去鼓浪屿的摆渡船码头,酒店隔壁是小吃步行街。空调不制热,有点冷适合夏天去。 March 17, 2014
Rated 5.0 out of 5.0 位置佳,服务好,客房舒适 距离码头和步行街非常近。酒店员工热情响应快。房间设计比较时尚,景观房正对鼓浪屿。酒店早餐有当地特色沙茶面,福建鱼丸,扁食。 March 16, 2014
Rated 5.0 out of 5.0 位置很好,服务不错。 所处的位置十分方便,员工训练有素,服务很热情,前台的美女笑容很迷人。~~~~~~~~~~~~~~~~~~~~~~~ March 15, 2014
Rated 5.0 out of 5.0 by Great Hotel Comfortable and relaxing hotel Very beautiful restaurant and gym Convenience to Gulangyu and Chongshan road shopping March 15, 2014
Rated 4.0 out of 5.0 by Friendly Staff Visited for the first time in Xiamen for business and had a nice stay at Indigo Hotel. The front desk staffs welcomed us with a friendly manner. Breakfast place is nice but keep in mind that the menu is not heavy compared to the other hotels. Overall, it was nice short stay. I wish to stay longer in the next time. March 11, 2014
Rated 5.0 out of 5.0 by the best staff have had in a while- thanks Felix and all truly 5 stars from Atlanta GA! I rarely go out of way to comment but had to make an effort for a job well done by this facility! March 11, 2014
Rated 3.0 out of 5.0 by 特色在哪里? 酒店除了位置很不错以外,没有特别的优秀。 前台员工服务非常的不细致,作为白金大使check in即使看到会员卡,也没有称呼名字。check out账单有误花了很长时间去调整很简单的问题。服务水平,素质,标准非常的不满意。 早餐一碗面,等待超过30分钟,问过两个员工后才最后吃到,很失望的早餐,人太多,嘈杂,食物单一,品质一般,当然除了景色以外。 March 11, 2014
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