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Hotel Review
Comentarios de los huéspedes
Hotel Indigo Barcelona - Plaza Catalunya

Hotel Indigo Barcelona - Plaza Catalunya

Opiniones de los huéspedes
Todas las opiniones y valoraciones que recibimos se verifican para garantizar que solo mostramos la información facilitada por huéspedes que se han alojado en el hotel.
93%
Recomendar este hotel

Valoración general

4.5

en base a 366 opiniones
93%
Recomendar este hotel

Ratings Breakdown

366opiniones

  • 5 Estrellas
    249
  • 4 Estrellas
    79
  • 3 Estrellas
    17
  • 2 Estrellas
    12
  • 1 Estrellas
    9

Short stay in Barcelona

By

2016 二月 10

club

short stay in Barcelona and we picked the hotel indigo for its central location. the hotel was very clean and staff always very helpful. overall a very pleasant place to stay and bar staff on an evening very friendly.
Would def stay here again if in barcelona

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BEST LOCATION

By

2016 二月 09

club

ITS NICE STAY THERE,
GOOD HOTEL.
I`LL STAY THERE AGAIN.
NEAR TO METRO.
NEAR TO CAFE.

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Absolutely first rate hotel, can't fault it

By

2016 二月 09

We stayed at the Hotel Indigo for 3 nights in February to celebrate my wife's birthday. WHAT A GREAT CHOICE! The hotel is beautifully appointed, decoration is modern and reflects the influence of Gaudi and the Catalan area.
Staff were all excellent, friendly, helpful, welcoming and smiling.
The room was lovely and the hotel's location, near the Plaza Catalunya was good. Not too far to walk to Las Ramblas etc.
It is not often that I can heap this much praise on a hotel but this one deserves it. Well done everyone.

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Stay tainted by excess charge

By

2016 二月 07

Nice hotel and good room. However my stop was tainted by the fact I made an error when booking and booked twice. I didn't know until I arrived at 4.15 on my first day. I was advised that I would have to pay the cancellation charge for the second booking as it had to be cancelled before 4.00 pm.
I was not happy about this as it was not a cancellation but an error. But I was told IHG would not forgo this charge. As a regular IHG user, I was very disappointed about the lack of flexibility and insistence on applying this policy; not very customer friendly and may now cause me to consider other hotel chains instead

Publicado porHotelStaff
2016 二月 11
Dear guest, Thanks for sharing with us your opinion regarding your recent stay at Hotel Indigo Barcelona. We are sorry to hear that you experienced this issue with your reservation. We always try to give the best information to the guest all throughout the reservation process: checking rates, doing the reservation and then receiving a confirmation with all the details so we can prevent mistakes on this process. However, it is the guest who is responsible about all the details of his reservation. In your case you made a cancellation (it was a cancellation although it was because a mistake you made) in the same afternoon, in this situation it was almost impossible that we can sell the room again. That is exactly what happened, the room remained empty. Please, on your next visit, contact us beforehand so we can personally check your reservation details and ensure that it is correct while offering you the best service to ensure your satisfaction. Kind regards. David Urbanos Customer Service Hotel Indigo Barcelona – Plaza Catalunya
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Recomendable

By

2016 二月 06

platinumelite

Inigualable opción en zona cercana al centro, al Barrio Gótico, a los mayoreos, a las Ramblas.

Excelente relación costo-valor.

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Stylisch und Komfort pur

By

2016 二月 03

Das Personal war sehr aufmerksam und nett. Das Hotel ist modern und stylish eingerichtet, alles war sauber und angenehm. Leider hatte ich keine Zeit, dort zu essen.

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Superó mis expectativas

By

2016 一月 28

Nada más llegar me gustó el trato del personal, lo limpio que estaba todo y lo exclusivo de su diseño.
La habitación fue lo mejor, mucha tranquilidad, no se oía nada ni de otras habitaciones ni del exterior (cogí habitación interior), la cama muy cómoda,... en fin fue una estancia que superó todas mis expectativas, lo recomiendo mucho!

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Nice centrally located hotel

By

2016 一月 28

platinumelite

When the taxi first pulled up to the hotel, I wondered if the driver was dropping me off at the wrong location because it was on a big street. But I got out of the taxi and saw the Hotel Indigo sign, so went in and breathed a sigh of relief. The check-in was efficient and flawless. I arrived in the morning and did not expect a room until 3pm (typical check-in time), but I was offered a room immediately. The room was clean, quiet, larger than I expected, and had a nice view of the pool. I liked having a lounge and restaurant in the hotel, and had a good dinner - not the greatest food perhaps, but decent, and the staff was friendly and attentive.

The location is wonderful, too. I was able to walk to a lot of the local attractions (la Sagrada Familie, Arc de Triomf, La Rambla, Gothic district).

All in all, I was happy with the hotel.

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Good location

By

2016 一月 22

club

Location was good.

Staff was friendly. One thing we noticed was that they didn't say hello every time when we came in our went out.

Bed was very soft, almost too soft.

Atmosphere at the breakfast room was nice and relaxed and we were happy that we took also breakfast during our stay, it was good start for a day.

Thank You we really liked the hotel and Barcelona!

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Great Hotel. Great Location.

By

2016 一月 16

platinumelite

I'll admit I'm a fan of Indigo, having stayed at a number of their properties around the world. The Indigo Barcelona is very representative of the brand, with a great location and terrific staff and, of coarse, the Indigo sense of style. Lunch in the restaurant was excellent and very reasonable. The staff in the bar were delightful and made us feel very welcome. Room was very comfortable and well-appointed.

We chose the Indigo for our last night in Spain and it met or exceeded every expectation. We will deinately stay again on our next visit to Barcelona.

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Excellent location and service – poor room considering the price.

By

2016 一月 06

club

Amazing hotel staff! Specifically the bartenders and front-desk workers. Awesome hotel atmosphere, design and location.

Zero natural lighting, broken key card holder for electricity, funky sewer smell, loudly buzzing circuit breaker in the room brought down the overall value for price paid.

Would love to stay here (or any other Hotel Indigo) if I had a better quality room.

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Great service in a great location

By

2016 一月 06

I was surprised by the withdrawn nature of the hotel entrance, but once inside the experience was great. Staff were attentive and knowledgeable, room was very comfortable,
The negatives were; the chairs in the room were quite small for me - and my BMI is only 25; Lighting in the bathroom was a bit less than I like; the hot food at breakfast wasn't,
However my overall experience of the hotel was great and I really enjoyed my stay.

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