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Hotel Review
Comentarios de los huéspedes
Hotel Indigo Dallas Downtown

Hotel Indigo Dallas Downtown

Opiniones de los huéspedes
Todas las opiniones y valoraciones que recibimos se verifican para garantizar que solo mostramos la información facilitada por huéspedes que se han alojado en el hotel.
80%
Recomendar este hotel

Valoración general

4

en base a 616 opiniones
80%
Recomendar este hotel

Ratings Breakdown

616opiniones

  • 5 Estrellas
    313
  • 4 Estrellas
    138
  • 3 Estrellas
    71
  • 2 Estrellas
    58
  • 1 Estrellas
    36

Clean, comfortable location in downtown

By

2016 四月 18

club

Staff was very friendly, professional and the hotel was a real bargain. Room was clean and comfortable. Restaurant/bar experience was pleasant.

Publicado porHotelStaff
2016 四月 21
Hello JoseMS, Thank you for choosing Hotel Indigo Dallas Downtown for your recent visit to Dallas. We are thrilled to see you had a great experience and thank you for taking a few moments to share this excellent review. Please visit again soon!
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Rise and Shine

By

2016 四月 17

club

My overall experience at the hotel was not a great one, I was in Dallas to attend a major education conference. So instead of spending time griping about how small the room was and how awful the mattress was and that the maid did not clean my room, and how the dinner was over cooked and salty I will focus on the one pleasant spot. The morning service team. I say team because it was obvious that they are working as a team because they helped seat, greet, bus, server guess as the restaurant filled up with other people that all wanted to get to the conference center in the morning. Of particular mention TIRREL OF THE MORNING SHIFT WAS EXCELLENT! He remembered details about my breakfast and made me feel like a VIP with his professional manner and attentiveness. I enjoyed breakfast everyday because the wait staff especially Tirrell - ran a tight and tidy ship! GIVE THEM A RAISE!!!!

Publicado porHotelStaff
2016 四月 19
Hello and thank you for taking the time to share your comments in regards to your recent stay. I am sorry to see that for the most part the room and service did not meet your expectations. We are in the process of renovating the building and will have a fresh new look very soon. I am glad to see however that Tirrell provided excellent service and was the highlight of your stay. He truly is a valued asset to the property and one of the best at delivering service with friendly smile.
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Home Away from Home

By

2016 四月 16

club

The Hotel Indigo in Dallas was a home away from home. The staff were attentive and supportive. The environment was colorful and inviting. My room was accessible to all my needs and more. The restaurant's menu was reasonable priced and the food was authentic to the community in which I stayed. I look forward to the next visit with Dallas Downtown. I want to thank all of you for a wonderful experience!

Publicado porHotelStaff
2016 四月 18
Hello KEdmond, Thank you for being our guest and for your wonderful review of the Hotel Indigo Dallas Downtown. We appreciate your kind words and look forward to you visiting us again in the near future.
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Awkward and hot. Overall bad value

By

2016 四月 16

We got into Dallas very late, and only had about 8 hours until we had to be on the road again. Sadly we were met with a very hot room. We tried to turn on the AC, but it didn't seem to be reaching the back bedroom. There were no blankets or pillows provided for the front bedroom, this further delayed our getting to bed. By the time we realized the AC was never going to cool the room it was too late to bother with calling the front. The design of the room was very awkward for people sharing the space, as the person staying in the living area had to keep bothering us to use the bathroom located inside our room. Also, refrigerator in the room but no microwave. Overall, bad value for what we paid for it, especially for a suite. Would not recommend.

Publicado porHotelStaff
2016 四月 18
Hello Steve650, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We take all comments to heart and will be sharing these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, INSERT FIRST NAME, LAST INITIAL INSERT JOB TITLE
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Nice place, but not as cozy as most motels

By

2016 四月 14

club

Hotel Indigo has a great location for accessing the night life and and excellent price for its location in Dallas.

However the rooms feel more like small apartments than actual hotel rooms, the floors are hardwood and the bathrooms are small.

The rooms are beautifully decorated however, the shampoo provided smells wonderful and the staff is some of the best I've encountered anywhere in the world.

Also be advised that the parking situation at Hotel Indigo is far from ideal. It doesn't have any of its own parking but rather shares a garage across the street accessed by skyway.

Publicado porHotelStaff
2016 四月 19
Hello and thank you for your review of the Hotel Indigo Dallas Downtown. I am also glad to see that you enjoyed the décor and room amenities. We hope you will visit again soon.
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Rooms are rough and cheaply renovated

By

2016 四月 14

club

Staff was excellent and the breakfast is quite good, unfortunately when they renovated this hotel they really, really went cheap. My room was very poorly painted, the door had a large gap at the bottom making all of the hallway noise in. The faucet was loose. The toilet was on an angle(tilted to the left noticeably). They put in the cheapest $0.49/sqft laminate, and there were gaps in the joints. The ceiling above the shower was dripping rust from the poorly painted access panel. Etc... For the rate I paid, I don't expect extravagant, but I at least expect clean and well maintained. I would not recommend this hotel.

Publicado porHotelStaff
2016 四月 18
Hello and thank you for taking a moments to share your experience at the Hotel Indigo Dallas Downtown. I apologize that the room did not meet expectations. I am happy to tell you however that we are making changes. We have changed out the flooring on 5 floors and are going to have the entire project completed by the end of September. We will also have a full renovation with a new décor package, paint and furniture installed as well. Once again, I do apologize for any frustration but wanted to let you know change is coming.
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Great Service, Great Price, Great Stay

By

2016 四月 13

club

I can not say enough good things about this hotel. The staff were friendly and personable. The pancakes were huge and delicious. The bistro stays open late. They let you sleep in (checkout is at noon). The rooms were clean and modern. My wife and I slept better than we have in a long time.

Publicado porHotelStaff
2016 四月 15
Hello and thank you for the wonderful review! We thank you for visiting Hotel Indigo Dallas Downtown and for being a loyal IHG rewards member. Please visit us again soon!
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Fresh, clean bedsheets just made be sleep well

By

2016 四月 12

club

Loved the visit. We stayed only for one night, but everything in this hotel was great. The hotel location was the closest one to our venue and I was happy that it was Indigo hotel. Prices are affordable comparing with other hotels and the quality of offered services here are on a high level.

Publicado porHotelStaff
2016 四月 12
Hello LidiaD, Thank you for your wonderful review of the Hotel Indigo Dallas Downtown! We thank you for your business and hope that you will visit again soon!
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nice location to downtown

By

2016 四月 09

club

Avoid Spearmint Rhino advertisements. No fridge in room. Breakfast was delicious. Don't feel the suite was a "suite."

Publicado porHotelStaff
2016 四月 11
Hello maniabrothers, Thank you for your review. I am sorry to see that the suite did not meet your expectations. We thank you for your business and hope you will visit the brand again in one of our many other locations throughout the US and abroad.
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Relaxing Stay for A Friend's Wedding

By

2016 四月 05

My wife and I enjoyed staying here so much this past weekend! We were greeted by friendly staff members all weekend long!

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Great View, Great Stay

By

2016 四月 04

club

I really only had contact with one front desk employee because everything else went so smoothly, but she was awesome. Very friendly and accommodating. We were up on the fourteenth floor and the view was great! Room was neat and clean and we got a great nights sleep. Would definitely stay again and recommend to those in the area. They even had a shuttle that took us into town for dinner.

Publicado porHotelStaff
2016 四月 11
Hello Price25, Thank you for your business and for taking a few moments to share your review of your stay at the Hotel Indigo Dallas Downtown. I am thrilled to see that you enjoyed the service as well as the wonderful views of the city from the upper floors. Please visit again soon!
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Good breakfast

By

2016 四月 04

club

The BLue Indigo had a good breakfast selection- hearty and healthy choices. I like the menu better than the buffet. Served fresh and hot.

Publicado porHotelStaff
2016 四月 05
Hello Giovanni16, Thank you for your review of the Hotel Indigo Dallas Downtown. We appreciate your business and are glad to see you enjoyed our Food and Beverage options.
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