Rated 4,5 out of 5 by 24
Rated 3,0 out of 5,0 by honeymooner77 Great hotel, disappointing service
Contacted the hotel in advance to inquire about booking a rental car as it was our first time in CR. We were told to not book at the airport and they would be happy to book a car for us at arrival as they could get a better deal through a local provider. Advised us to take a taxi to the hotel and they would take care of everything when we arrived. Well, different story once we arrived. Both the evening staff and the morning staff just pointed us in the direction of the closest rental car company. No offer to help book, when I relayed what we were told over the phone, the evening staff said they would check once the offices opened in the morning and to check with the staff in the morning. Again, no notes, no follow up when we checked. We ended up having to walk to the nearest rental location and had zero help from the front desk. Could not tell us where to go for reputable service or best price. Paid significantly more that we would have if we had booked in advance to pickup from the airport. Friendly team but no action. Did not meet the expectations they set, cost us money and time.
7 de julio de 2014
Rated 5,0 out of 5,0 by Zico great weekend stay!
Everything about my stay was exceptional. The courtesy and willingness to assist from the front desk staff, the cleanliness of the facilities/guestroom as well as the proximity to restaurants/supermarket/bus stations. The only two issues I had was that we could hear a child throwing a tantrum three rooms down, not the hotel's fault but also not sure how soundproof the rooms are. And also there was no changing room by the pool so you basically had to either walk through the hotel (which was full of business guests) or try changing poolside. Other than that it was great.
2 de julio de 2014
Rated 5,0 out of 5,0 by KO1964 A wonderful place away from home
I recently stayed at the Hotel Indigo San Jose Forum Costa Rica, I can not say enough positive things about the accommodations and the people who work there. If you are looking for a truly enjoyable stay where you will feel welcomed and taken care of this is the place for you. Everything from onsite amenities to the breakfast of your choice every morning, this was truly a positive experience in a visit to a place I had never been to a country I had never visited. I will surely be back and I would suggest you put it on your list of destinations.
23 de junio de 2014