Rated 4,2 out of 5 by 100
Rated 5,0 out of 5,0 by nursey02 Clean
Very comfortable mattress, able to rest well. Really appreciated the friendliness of the breakfast service staff. Our group had to be up
15. Januar 2015
Rated 4,0 out of 5,0 by EricAtl Average but convenient Buckhead location
For a recently renovated hotel the rooms looked worn and abused. Porcelain on tub was chipped off in many places. What could do that, a hammer, maybe? Who brought a hammer with them to beat a tub into submission? The base tiles were falling off in the "newly renovated" bathroom. The kitchen counter laminate was chipped and peeling in both of our rooms. Carpet was heavily stained with God knows what. Great location just off the heavily trafficked Peachtree St. with convenient access to shops and great restaurants. One is next door and walking distance. Considering the price during the Atlanta Gift Mart, where most great hotels were booked solid, the location, free parking, friendly staff, above average breakfast, the social and free wireless internet I could put up with most of the problems we encountered. As a IHG member, I may try another Staybridge in the future but maybe the next level up would be better. Like Candlewood Suites.
15. Januar 2015
Rated 5,0 out of 5,0 by DrumCorpsFan2013 Great place to stay
This is a very nice hotel. It is located in Buckhead, so it is close to many different types of restaurants and entertainment venues.
8. Januar 2015
Rated 2,0 out of 5,0 by Former Atlanta resident Comfortable bed, poor room decor, low quality customer service skills
I expected more from a hotel in Buckhead. While I understand that the hotel was undergoing renovation there were many issues. I was disappointed with the customer service skills of most of the representatives as the front desk. Little concern was shown.
1) Upon checking in I had to be moved to another room due to heavy smoking on that floor. I paid in advance and was assured that I would have a non smoking room due to paying in advance. I was moved to another floor where there was no smoking. I had a major issue when the representative told me that unfortunately the hotel can’t do anything about guests smoking in their rooms.The smoke traveled all over the floor due to gaps in the doors and the rep even mentioned that he could smell the smoke when he came off the elevator.
2) Room decor-the appliances, furniture, curtains, peeling wall paper, and cabinetry do not match and some in poor condition. Old decor with some new decor. It looks as if things in the room have been just thrown together. A room in such poor condition should not be priced as such. Very poor reflection of the hotel and the Buckhead area.
3) Television sets and electrical issues-While I appreciated the fact that there were several television sets in the room upon my second check in (Dec. 28-Jan. 2), the television in the living room area did not work. Also, the electrical outlets in the restrooms in the 2 bedroom, 2 bath that I stayed in on Dec. 28-Jan. 2 did not work, even after maintenance came to fix it.
4)Bell carts-There was only one bell cart in the hotel for guests to bring in luggage which was not available for use. When I inquired about the cart at the front desk, I was told that some guests take it to their rooms and leave it there.
5. Januar 2015
Rated 1,0 out of 5,0 visit
The stay was Not good one and we will Not stay at this location again.
2. Januar 2015
Rated 5,0 out of 5,0 by shearenee very good service
enjoyed my stay *******************************************
30. Dezember 2014
Rated 5,0 out of 5,0 by TravelGirlLibra Great Buckhead Stay
Staff is always super here! Thy all know me and welcome me with smiles. Michael is the best around. Shuttle service is very prompt. Social hour is nice but food could use a bit of an uptick.
23. Dezember 2014