Rated 1,0 out of 5,0 by CWatts My worst stay at a Holiday Inn
I made my reservation on line and was given a check in time of 3 PM. They changed their check in time to 4 PM. My room was finally ready at 5 PM and I was allowed to check in. I had called before my reservation to make sure they could accommodate my requests and was told no problem, at check in I was told they did not have any rooms that could accommodate my special requests. I was scheduled to stay two nights, however when we arrived back at the hotel for our second night our key cards did not work, they had been coded to work for only one night but my credit card had been charged for two nights. Because of their delays they offered us a free beverage (non alcoholic) at the restaurant in the hotel. We went to use the coupons and were told be could only use them in the restaurant when we purchased a lunch or dinner (so much for free).
13. Mai 2013
Rated 4,0 out of 5,0 by CraigBMW Great restaurant for breakfast
We ate breakfast 3 mornings at Max's restaurant and enjoyed it. Much better than local coffee shops. The property is clean, attractive, and the staff was helpful in every way. We will stay again.
3. Mai 2013
Rated 5,0 out of 5,0 by Ted777 Great for Visiting Tahoe
I had an excellent stay at this hotel. I was upgraded to a beautiful suite with a whirlpool bath and separate shower, with two vanity sinks in the bath area. There is a large flat-screen TV with many high-definition channels from the satellite. There is an outstanding Max's restaurant inside the hotel, and I received a free voucher for a glass of house wine. Scott, the Manager on Duty, checked me in, and he was extremely professional. There was a bag of goodies and a welcome message document waiting for me in my room. The King size bed was clean and comfortable. Parking is a breeze, and there is even an in-and-out burger joint a few steps down from the hotel. The hotel is close to route 80, and you can be in Truckee in one hour! It is an extremely amazing and beautiful drive along that section of 80, with amazing vistas of snowcapped mountain tops. After reaching Truckee, you drive by some amazing sights, including North Star, Truckee Airport, the Ritz Carlton, and soon you are looking at the beautiful sight of Lake Tahoe. After a short drive, you are at the astounding spot of Emerald Bay, with birds singing, amazing trees, and a beautiful sight of the lake. Soon, you are at South Lake Tahoe, with all the conveniences and comforts of home.
25. April 2013
Rated 5,0 out of 5,0 by meandher WONDERFUL!
The room was large, nicely decorated, comfortable and very immaculate. Couldn't ask for any better. The service was extraordinary and friendly and efficient. The restaurant served very good food and the prices were good and the service was excellent. Nice, restful stay. Also enjoyed the kureg coffee in the room. Nice touch. They recognized me as a long time user member of the Priority Club and provided a few extra goodies. I always enjoy Holiday Inn and all their sister hotels.
16. April 2013
Rated 5,0 out of 5,0 by Rano Great value and very nice staff
We didn't eat there, but everything we did experience was very good. Clean room and very friendly staff.
12. April 2013
Rated 5,0 out of 5,0 by Dorothy145 Impressed!
I really enjoyed my stay at this hotel. It was ideal for a business traveller, particularly because the business center was reliable in its provision of a working computer, working printer, and required supplies like a functioning stapler, plenty of paper, etc. It's surprising how often this is NOT the case when I travel, and I was appreciative of the fact that the center was open 24 hours and it made my life simpler without ever needing to ask staff for help. Thank you.
The room itself was spacious, clean, and very comfortable. I also had positive interactions with staff and felt safe and content in the hotel.
My only disappointment was that I wasn't upgraded in keeping with the policy other Priority Club hotels typically employ for Priority Club Elite members. The hotel was fairly empty, so I would be surprised if availability were an issue. My coworkers tend to tease me about how loyal I am to Priority Club properties when other options are available; and I tell them the perks like room upgrades, free nights, and overall recognition and appreciation for my loyalty can't be beat. It's something I haven't experienced with more expensive hotel chains. That said, it would be great if this hotel made a distinction between Elite participants and other club participants. I didn't get the impression that it did.
10. April 2013
Rated 5,0 out of 5,0 by Rainbow76 Nice decor and friendly staff.
I was staying here with a group of friends so did not choose the hotel. But it was nicer decor, friendlier staff and more comfortable than I expected by far. It was a really nice touch when I saw a personalized note & goodie bag on the desk in the room, since I am a Priority Rewards Member. I was impressed.
23. Januar 2013
Rated 4,0 out of 5,0 by Petee Comfortable Room but......
The room is comfort and clean. However, the free WiFi service is horrible. It is hard to connect because the signal is so weak. When you are connected, the internet is so slow. I turns out use my iPhone to do my local search.
8. Januar 2013