Rated 4.0 out of 5 by 238
Rated 1.0 out of 5.0 by Ben Ong Bad arrangement for my "Stay Fresh" package
Hi Holiday Inn Batam,
I am very disappointed that the Spa session was not reserved on the said date and time.
What was the point of asking me to input the date and time for the Spa and then the booking was not made?
There are many things that need to change for good (e.g. the glass door excess to the balcony, Safe box and the food hygiene).
It was my 1st time that I stayed in Holiday Inn Batam and it had disappointed me and left with me a very bad experience.
July 1, 2015
Rated 5.0 out of 5.0 by Holiday Great Great Service and Food Review
The stay over in Holiday Inn @ Batam is great and the services are great too.
I would like to give comments on the food area. Would be good to have more variety for the buffet for lunch and dinner.
The breakfast spread is ok but can still be improved.
June 30, 2015
Rated 4.0 out of 5.0 by Bruce Yeung Excellent service
I would like to thank the reservations team (especiall Ms. Deedee) for the complimentary cake & bed decorations in our room for our 17th Anniversary celebration. Both my wife and I were very happy with their arrangement. Thanks!
The pillows are too hard & high for us, would prefer softer pillows. Overall the room is ok. Buffet breakfast spread would be better if there are more hot vegetables serving.
All the staff are friendly and courteous, keep up the team spirits! :)
June 29, 2015