Rated 4.7 out of 5 by 398
Rated 2.0 out of 5.0 by Delta Whiskey Great place in the City with a modern feel; not greatif you are on business
Stayed here last night and found the different approach to be refreshing. The place was very modern, clean and appealing; especially the mini kitchenette(not used) and sofa chair with large screen tv n the room.
The room was well appointed and immaculate including the shower-room which had some decent toiletries in there (not the usual stuff), which gives it that 'we are trying that bit-extra feel' to the hotel. The views over the city from the higher floors are fantastic, especially at night.
This might have got a 5 star except for two major issues. Firstly the hotel does not have a very good mobile reception which wouldn't be an issue if the wifi worked as you are then reliant on it. From about 8pm to when I went to bed the wifi was so slow and cranky it was unusable which really annoyed me as I needed the connection for work. I was of course not able to get a decent cellphone signal either, further frustrating me.
Secondly the hotel has 4 lifts. One of these are for staff which is fine, but the other 3 only had one working. Trying to service this hotel which one lift for guests and staff all desperately waiting and clambering into the precious space was again very annoying. There wasn't even a notice to say why the lifts were out of order.
Breakfast was great though!
October 8, 2015
Rated 2.0 out of 5.0 by TylerK Decent Room, OK Service, Horrible WiFi
Double billed for Laundry service.
Wifi drops connection frequently.
Interenet service was slow during peak hours, to the point it was unusable for business applications.
Hotel staff and cleaning staff were unaccommodating to a night shift schedule.
In Room AC stopped working for last three nights of stay, weather was cool outside so wasn't a large issue.
The breakfast was basic, and had little variety for the three weeks I was here.
The main entrance way window was shattered the first weekend of my stay. When I left two weeks later, the window was still not fixed.
Room was larger than a standard UK hotel, which is nice.
The bed was a nice size and very comfortable.
TV had standard HDMI plug in.
I didn't have a need to use the kitchen, but it seemed supplied with every utility you would need.
Dishwasher and Fridge.
Free self service laundry, need to supply your own detergent.
Dollar General type store and grocery store close by.
Great location for shopping and food.
Gym has a great selection of machines.
Close to the main Birmingham train station.
October 5, 2015
Rated 4.0 out of 5.0 by madhu28 Great Service and value for money
I recommend this place anytime. Good place to stay, very good access to the city
October 4, 2015