Rated 4,5 out of 5 by 77
Rated 4,0 out of 5,0 by YLynne Very Clean room and efficient services with polite staff
The room was small but very clean and updated.
The hotel bus shuttle driver was very kind and attentive.
The front desk staff was very polite and efficient in check-in and check-out services.
The hotel staff politely helped us with our luggage in a timely manner.
The restaurant on the first floor was excellent; we had a buffet dinner of "Hokkaido fair" which included steak and king crab legs all you can eat and all foods were very well-prepared. We really enjoyed and would like to go back. The hotel is also very close to Narita/Tokyo international airport (~10 min. via free hotel shuttle bus).
22. Januar 2015
Rated 4,0 out of 5,0 by pklee99 Comfortable bed with a lot of pillows.
The bed was big and comfortable. I had a lot of pillows to wrap my head around. The room was dark and I slept like a baby. The breakfast buffet was good and had a mix of western and Japanese style choices.
14. Januar 2015
Rated 5,0 out of 5,0 by JAC-ART Happy New YEAR Ikabana, 2015! Perfect!
It was a wonderful start of the NEW YEARS enjoying the lovely Ikabana flowers in the lobby at the ANA Narita Crown Plaza. Then I met Ms Blanquera Glaiza at the reception desk. She was kind and cheerful but the difference was she ASKED me if I wanted to join IHG Rewards and EXPLAINED the benefits. WOW, I have been staying at your hotel for transit for about 3 years. ANA has changed there schedule so I make a overnight in Tokyo both ways on my round trip. I have a 6:00pm flight to Jakarta so the IHG rewards offers a late check out at 2:00pm. I also get a free and very comfortable bus to the airport. I enjoyed free WIFI in my room and wrote my family and told them I arrived safely to Japan. I woke up and read the JAPAN TIMES which was placed outside my room. I also got a discount on my dinner and breakfast. THIS made my transit night very enjoyable and I am planning my next trip to your hotel in June. The ROOM, BED, BATH and Night Shirt were all GREAT! THANKS FOR A VERY PLEASANT STAY. Sincerely, JAC: Jan 15, 2015
13. Januar 2015