Rated 4.5 out of 5 by 210
Rated 3.0 out of 5.0 by mimisue just ok
The cost was high for what was offered. Hotel rooms need to be renovated.
August 28, 2015
Rated 5.0 out of 5.0 by ladytraveler80 Quick one week visit
Team was helpful and friendly. Rooms were clean. Could use new pillows and mattress, they left a bit to be desired! I will stay here again.
August 17, 2015
Rated 3.0 out of 5.0 by traveler28083 Had a lot better
I was a Platinum Member for 9 years. I recently earned my Spire Elite status. I was not even recognized upon check in. I've stayed at this property with little or no issues. This experience makes me want to look elsewhere next time I come to Buffalo
August 16, 2015
Rated 3.0 out of 5.0 by TomjK breakfast
you need indvidual boxes for breakfast not bags and cylynders,
August 16, 2015
Rated 5.0 out of 5.0 by eddiegordo00 Good, clean hotel close to airport and Wings!
This was a nice Staybridge Suites close (10 minute drive) to BUF. Also close to satellite locations of all the best wing stops!
August 13, 2015
Rated 5.0 out of 5.0 by elnasty Spacious Suite
We got to the hotel room and to our surprise is was a two bedroom suite. The weird thing was there was a device that pumped in a perfume smell to get rid of the smoke smell which was still in the air and sheets. Next time I will request a smoke-free room. The room was 62 degrees when we walked in, so we had to turn up the heat. Other than those minor things, we had a wonderful stay at the StayBridge Suites. I loved the pool, spa, and made use of the fitness room. Breakfast was good, too.
August 11, 2015
Rated 4.0 out of 5.0 by Bellatraveler Great front desk staff
From the moment we checked in, the front desk staff was great. There were 2 younger guys working and they were extremely friendly. The room we got upgraded to was big and the hotel itself is very nice with a lot of amenities.
The internet is pretty terrible ... If you are traveling for business, it can be very frustrating. Also, the couch in our suite had stains all over it and the chairs... kind of gross but looked like someone had spilled drinks or something?
Overall, we would stay at this hotel again due to the staff. Also, there is an outdoor basketball court
August 10, 2015
Rated 2.0 out of 5.0 by hwak123 Poor service, disorganized
We had stayed at this hotel previously and had much better experience then. The hotel was going through a big staff turnover (as told to us by a manager) and it showed. No bedding for sofabed, non-working lights, unplugged items in the room, etc when we checked in to the room. Staff acted impotent to fix problems or address concerns. Promises to correct problems went unfulfilled. Pool area wasn't checked regularly - was dirty. Understaffed at breakfast - tables not cleared or cleaned, but food was kept stocked. Overall was a disappointing experience.
August 5, 2015