Rated 4,0 out of 5,0 by Rgbargee Good hotel for exploring Edinburgh .
We enjoyed our stay whilst in Edinburgh as the hotel was close to a bus stop for a trip into town and Glasgow.
The hotel staff were helpful and the experience was pleasant .
The bed was comfortable and the bar was a good place to relax.
We did find breakfast a bit noisy as there were several youngsters who would have rather been at the zoo!
14. Mai 2013
Rated 5,0 out of 5,0 by Reedy Reed and Cooper break
We had a great realxing bank holiday break in Edinburgh. The hotel was fab, food fantastic and great location for both Zoo and getting into the city. We especially loved the pool and asian resteraunt. The room was comfy and spacious for our family. A fantastic time had by all.
13. Mai 2013
Rated 5,0 out of 5,0 by Agnes1431 Great visit
This was my second time using Holiday Inn. The first was in Berkshire, but I have to say the Edinburgh one was really good the staff so helpful, I can't think of a complaint. The breakfasts were wonderful, and as for the Haggis well I couln't wait to go down eac h day. The swimmimg pool was also very good. Thank you so much. I hope to visit again later in the year when I visit my sister-in-law who is in a home near by. Please don't take the haggis off the menue!!!
13. Mai 2013
Rated 5,0 out of 5,0 by Gorgiegod Consistent Quality
Wonderful visit as always with consistent standards and quality. Staff are always friendly and helpful and food of a high standard.
12. Mai 2013
Rated 2,0 out of 5,0 by Space15 So disappointed.
This was the second time that I have stayed in this hotel. My first experience had been great so was happy to book again and pay much more to do so. My son and I where greeted by a great receptionist called Gavin who couldn't have been more helpful. Our stay went downhill when we went for dinner which was included in the price of our stay. The food choices where very restricted and I found it difficult to find something for us to eat. I was rudely questioned about my son's age as the waitress refused to believe that he was 12. My son's food was cold as it was a buffet and had been sitting out for far too long and mine was just disgusting. We ate in the Chinese restaurant the food that I ordered was not at all what I expected. I was asked 8 times if everything was ok and should have said at the time no it wasn't! I was extremely unwell the following day and on checking out the reception staff made no effort to enquire if we had enjoyed our stay. This was an extremely expensive one night stay and given that we where so hungry after dinner that we had to order room service which meant more money I will definitely not be staying at this hotel again.
10. Mai 2013
Rated 4,0 out of 5,0 by Dundrum Night Stop
Not much to comment on really. We arrived very late and had to leave early and so our room was pretty much our only contact with the hotel. However, our room was very comfortable and we had a good night's sleep and that for us was the important thing.
8. Mai 2013
Rated 5,0 out of 5,0 by Batman01 Roaring Lion.
Great time! You can catch the bus right outside the property and avoid pay parking in city centre. Great breakfast. Lovely. Thanks again.
8. Mai 2013
Rated 3,0 out of 5,0 by Jude1967 GREAT LOCATION FOR ZOO AND TRAVELLING INTO EDINBURGH
Everything looked nice in the hotel on arrival. At reception the lady explained that my two 11 year olds would have to eat from the childrens buffet menu...chicken nuggets, chips etc. I asked for them to be able to eat of the adult carvery buffet as dont tend to eat nuggets, fish fingers etc. Was told yes that would be fine but it would be an extra £6.95 each for them. Even though I had paid for dinner bed and breakfast for us all.
I must admit, that did annoy me as when I booked, I booked for dinner b&b. We ate in the restaurant, the carvery was cold, none of the food looked appetising and the staff behind the carvery were very disinterested in helping or changing the food that was finished. I certainly wouldnt have wanted to pay and extra £13 odd pound for my children to have the pleasure of eating up dried out food.
The deserts were dried out and looked like they had been on display far too long. The waiting staff were very attentive when they finally realised we were waiting for a table.
The breakfast was buffet and very nice. The views from the restaurant are outstanding.
Overall the food was disappointing but the hotel is very handy for what we wanted, to visit the zoo. It would be perfect location for parents with young children
The rooms, swimming pool etc were fine. The pool is small but adequate for children to have a swim and splash about. It was I must say full of children. Which was fine for us, however if no children with you and imagining a relaxing swim...mmm...No its not that type of pool. Well, not in the school holidays anyway.
Hotel was clean and tidy.
I didnt in the end get charged for the childrens meals as the waiters at the restaurant did not seem bothered where the children ate from. However be aware you may be charged for your childrens meals if they dont wish to eat nuggets etc.
7. Mai 2013