Rated 4,0 out of 5 by 30
Rated 3,0 out of 5,0 by coolersare STAFF WAS GREAT, FACILITIES A LITTLE ROUGH
I stayed at this location for a week on business. I was very impressed by the staff and their helpfulness. The room I stayed in needed some help. The sink was separating from the wall, there was obvious signs of wear, the couch had stains on it. They could use a business center and faster WIFI
16. Dezember 2013
Rated 5,0 out of 5,0 by NDC80 Love Staying Here!
Love staying here, rooms at a great price. Smells like smoke in the hallways sometimes. Front Desk seems understaffed, yet did very well attending to guests. Will be back
10. Dezember 2013
Rated 2,0 out of 5,0 by Relocating Not what I expected
I stayed at IHG properties many times before. I needed to find something in OC that's reasonable and since I am a member of the IHG club and the rate is reasonable so I opted to try Candlewood out. The Garden Grove location is iffy at best, maybe that's why the rate is OK. I stayed there for 3 weeks and the first 2 weeks they put me in a room the AC did not work. After repeated request to fix on the first week, it never got fixed. When I returned on the second week, it's the same problem. Both weeks, my room smelled very bad. I have to hold my breath when entering my room and then get used to the smell before I can breath again. Although the front desk staff is super nice, I have left messages for the manager to contact me to correct the situation, none did. By the third week, I was used to the torn furniture and the smelly room that I don't really care anymore. Overall, it's not a hotel where I would recommend anyone. I'm sure if you do a little research online, you can find a better place.
16. Oktober 2013