Rated 1,0 out of 5,0 Five Flies in guest room!!!
When I arrived in the hotel,I was given a twin room 2809.The room is very small and there is no welcome fruit for Platinum member,but it doesn't really matter.What is annoying me is that there are five big Flies in the room,that's disgusting!Although they have my room change to 27th floor after I called the manager but it did ruin my holiday.CP Grand Canal,never again!!!
9. Mai 2013
Rated 5,0 out of 5,0 by qunboa just like get home
Great service make me feel get home.Quick check in and check out also perfect.
23. April 2013
Rated 1,0 out of 5,0 Terrible service
The staff provided wrong wiring info which caused me lot's of troubles and did not communicate in time. As always, I think service of IHG is not as good as other five star hotel I have been stayed in.
12. April 2013
Rated 5,0 out of 5,0 by Tom1828 Fantastic Journey
If you ask me to choose a word to describe my feeling of living at this hotel, i only will say, fantistic.
2. April 2013
Rated 5,0 out of 5,0 by Lin25 great service
the room is comfortable,the service of front desk excellent!
2. April 2013
Rated 4,0 out of 5,0 Convenient Location Hotel and Full Facilities
This is my first time staying at this hotel. I Really like this hotel very much because of its convenient location. This hotel room is big and amply supplied of the toiletry. The breakfast served at 6am, but, we went it at 5:45am, we still managed to have our breakfast. That really surprised us. The daily breakfast with many selection. The hotel room bed was hard and confortable. The bathroom was also big. TV screen also big and clear. Swimming pool with the heater in winter. And the Spa also opened till quite late and also quiet at all time.
I would recommend my friend to stay in this hotel. I will also be staying at this hotel again on my next visiting
1. April 2013
Rated 2,0 out of 5,0 by Sarkybhai Stay at Crowne Plaza Hangzhou
Very disappointed in my stay. I have stayed in all Crowne Plaza Hotels and this specific hotel was a disappointment. My room was changed and welcome fruit was never delivered. Overall the quality of service at reception was very disappointing and not friendly and welcoming. I will stay at Xanadu next time. Hope the experience is similar to my wonderful stay at Crowne Plaza Longgang
25. März 2013
Rated 4,0 out of 5,0 Good value
surrounded by local universities, with lots of nice cusine. good staff and service, just the carpet need a bit of wash.
1. Februar 2013