Rated 4,5 out of 5 by 64
Rated 5,0 out of 5,0 by pao1 pets welcomed
The staff was helpful and friendly, the room was clean and comfortable and our dog was welcomed.
6. Juli 2014
Rated 4,0 out of 5,0 by nav25 Great Service but bugs!!
I stayed there for a month for business reasons. I received great customer service and the staff are very friendly. One unpleasant thing was that there were a lot of bugs in my hotel room and it was not cleaned thoroughly prior to my stay. I am deathly afraid of spiders, so encountering them in the bathroom was not my favorite part. And I am missing my bracelets, which were there before leaving for work, when i came back, the bracelets were missing. Other than that, I think the staff is very genuine and courteous. I would recommend this hotel to anyone especially those are family oriented.
5. Juli 2014
Rated 5,0 out of 5,0 by TT14 confortable, clean and friendly associates
We stayed at Candlewood/Horseheads for the second half of our annual vacation, picking an area to really travel thru. This was our first time with Candlewood and what a pleasant surprise...from the little welcome package to the personal note from the manager and the fabulous room with everything we needed for a week's stay....it was like living at home. After a day of sightseeing, my husband was happy to get back to put his feet up in the lounge chair, grab a soda from the fridge and watch TV. We had everything we needed and if we needed more towels, soap etc all we needed to do was ask. Everyone there was so friendly ....we loved it and will be looking for another Candlewood when we do our next adventure. Great job people!
2. Juli 2014