Rated 4.7 out of 5 by 214
Rated 4.0 out of 5.0 Efficient and clean
Check in was speedy, rooms clean, beds comfortable, tv channel selection good. My only suggestion is to have more security visible in and out of the hotel, and work on the breakfast items, specifically the proteins (ham) and eggs, the ham was overcooked and dry and the eggs were not fresh. I would suggest hire a s someone to prepare fresh eggs or omelettes and I would improve the quality of the ham. I recommend to add some hash browns as well. Other than that, the waffles and other items are pretty good. The breakfast staff should be more proactive and friendlier and they should not speak in spanish amongst themselves in front of guests, unless the guests are spanish speaking as well..just food for thought from a seasoned traveler and amateur chef. Best Regards.
May 25, 2015
Rated 4.0 out of 5.0 by polly 1 restful sleep
once the renovations are complete,I would stay again. the suites are roomy and the beds are very comfortable. this hotel is in a great location near shopping.grocery,restuarants,and major highways.
May 25, 2015
Rated 1.0 out of 5.0 by Ciccjn Front Desk Customer Service
'Extremely rude and unaccommodating girl at the front desk in Jacksonville, Florida May 17, 2015.(evening and night shift person). I asked for a hair dryer as it wasn't in the room.
Long story short...I made 3 trips to the front desk and made 2 phone calls. I was rudely informed that it couldn't be left outside the door as I showered and I'd have to return YET AGAIN to the front desk to retrieve one. It never showed up. Eventually an IRON was delivered...YES! an iron.
I ended up 30 minutes late for a business meeting sporting a ridiculous no-dryer hair style...and .I use the term 'style' loosely. I was horrified and embarrassed.
I wouldn't stay at this location, nor would I choose another Staybrige Suites accommodation if they were the last places on earth.
May 21, 2015