Rated 4.3 out of 5 by 205
Rated 1.0 out of 5.0 by Verified Reviewer Managers watching your every move
when checking in,the was a male cleaning rooms that was more interested in who and what was staying then his own work. I FELT LIKE I WAS BEING WATCHED! Then later that day the manager came to my door and accused me of smoking in the room,I DONT SMOKE!! Then at about 2pm,they came and replaced the mattress,as there was a sign on door (after I checked in and was never told!!) that they will be bothering me(Day sleeper) to replace my mattress. Then I added another night to my stay. While leaving that day for food,the manager waves me down in the parking lot (Pretty sure to see who I was traveling with) to ask if I was gonna add another stay?? I felt like this guy has nothing to do all day but watch people when they stay at this hotel.I have stayed at Holiday Inn's all over but never felt like this at any other hotel. I check out and leave only to find out this guy charged my card an additional 150.00 for SMOKING!! After I complain to IHG,two weeks later he returns the money after I was charged 35.00 three times for my act being over charged do to this additional charge.Thats 105.00 I was charged by my bank and IHG OR CANDLEWOOD SUITES HAS DONE NOTHING!!!!. THEY HAVE JUST RESPONDED TO ME THAT THEY TOLD MANAGER TO HANDLE THIS,BUT NO ONE HAS!! THEY CAN CARE LESS IF THEY OWE YOU OR OVER CHARGE YOU!! All there worried about is getting there money then can careless about your stay or your money!! Very DISAPPOINTED!! LOOKING FOR OTHER HOTELS THAT CARE ABOUT THERE CUSTOMERS!!
June 13, 2016
Rated 5.0 out of 5.0 by business455 Wonderful Hotel
I have nothing bad to say about this hotel. The internet connection was awesome, the kitchen was nice, and the room was comfortable with many cable channels to choose from.
I also had a very nice night of sleep, and it was very quite! I had the option to do laundry in a very clean laundry room, and was able to use the gym in the evening and early morning.
June 12, 2016
Rated 5.0 out of 5.0 by Sunny C Great Experience, highly recommended!
Had an excellent stay. Very comfortable, and more than adequate accommodations Wish could have stayed longer but rates became too high.
June 11, 2016