Rated 4.7 out of 5 by 369
Rated 5.0 out of 5.0 by Tomphnc Great Place to Say / Great View
Great service, great view. Hotel in very nice shape with outdoor fire pit.
November 25, 2015
Rated 5.0 out of 5.0 by kim6212 Comfortable and Friendly Staff
The staff was very friendly. I felt safe and comfortable throughout the entire stay.
November 24, 2015
Rated 5.0 out of 5.0 by Missnick1970 Wonderful Hotel in a great location
Beautiful views of Lake George from our balcony. The hotel staff went above and beyond to make accommodations for our large group. Extremely friendly and courteous staff. Hotel is clean and very cozy. Food was delicious as well. A great place for a weekend get getaway or for large groups! I would definitely stay at this property again and will recommend it to friends and family.
November 23, 2015
Rated 5.0 out of 5.0 by DMR111 Great Place to Stay!
We stayed overnight at the Holiday Inn for a relaxing getaway. The hotel is in close proximity to great outlet shopping and has a beautiful view of Lake George. During our stay, we sat outside by the fire pit, which was awesome, and used the pool and hot tub. The facilities are excellent. We also dined in the hotel restaurant for dinner and breakfast. Both meals were excellent and we had great service. We can't wait to go back!
November 18, 2015
Rated 5.0 out of 5.0 great hotel
We will be returning. Great staff, wonderful room, nice staff. Enough said
November 12, 2015
Rated 5.0 out of 5.0 by nick1234534 Great Stay
See Ratings. this hotel is great but the food was not good at all at the restaurant on site
November 10, 2015
Rated 5.0 out of 5.0 by Love the NE Excellent location!
Stay at this location for a meeting which was held on location. Great service, location, and staff. Would recommend to others.
November 9, 2015
Rated 5.0 out of 5.0 by cacUK EXCELLENT CUSTOMER SERVICE
THIS WAS OUR SECOND STAY AND WE WERE PLEASED TO DISCOVER THAT THE STANDARDS OF SERVICE AND HOSPITALITY WERE AS GOOD AS WE REMEMBERED.
THERE WERE A FEW ISSUES WE EXPERIENCED WITH MALFUNCTIONS OF FACILITIES IN THE ROOM WE WERE ALLOCATED, FIRST UPON CHECK-IN WHEN THE KEY CARD WOULD NOT OPERATE AND WE WERE IMMEDIATELY TRANSFERRED TO A DIFFERENT ROOM AND SUBSEQUENTLY WHEN FURTHER ELECTRICAL ISSUES PLUNGED OUR ROOM INTO DARKNESS AND, SUBSEQUENTLY, CAUSED A FAILURE OF SOME OF THE LIGHTING AND HAIRDRYING FACILITIES IN THE BATHROOM. HOWEVER, THE MANAGEMENT STAFF RESPONDED IN A TIMELY MANNER AND WERE MOST APOLOGETIC FOR THE DISCOMFORT AND INCONVENIENCE. FOR THE RECORD, OUR SON WAS IN AN ALTERNATIVE ROOM AND EXPERIENCED NO SUCH ISSUES.
WE DID HIGHLIGHT TO THE MANAGEMENT THAT OFFERING TO MOVE US TO YET ANOTHER ROOM AT 10PM WHEN IN OUR NIGHTWEAR BECAUSE ONE OF THE LAMPS BECAME FAULTY WAS NOT REALLY A REALISTIC SOLUTION, WHICH THEY AGREED WITH AND RECOGNISED THAT SOME ADDITIONAL TRAINING OF THE EVENING FRONT DESK STAFF IN PROBLEM SOLVING TECHNIQUES WAS REQUIRED.
OVERALL, THE STAFF AND MANAGEMENT OF THIS FACILITY WERE EXCELLENT AND WENT OUT OF THEIR WAY TO MAKE OUR STAY BOTH COMFORTABLE AND ENJOYABLE AND WE WOULD NOT HESITATE TO RECOMMEND THEIR HOTEL AND TO USE THE HOLIDAY INN AT LAKE GEORGE
AGAIN NEXT TIME WE ARE IN THE AREA.
November 4, 2015