Rated 4.2 out of 5 by 161
Rated 5.0 out of 5.0 by Jackel789 Amazing Customer Service
Upon checking in the hotel clerk allowed me to check in 2 hrs early so my family did not have to wait in the lobby. Excellent service recognizing families with small kids. Thank-you!
July 28, 2015
Rated 5.0 out of 5.0 by FishermanB Robert B
Stayed there two nights, only suggestion was to have black out
shades on the windows. Would recommend this a one of the
best hidden secrets in the Lake Mary area. The signage on Lake
Mary Road could be better. But I did not see any signage for any
of the other housing facilities.
July 27, 2015
Rated 1.0 out of 5.0 by mike15511 PLEASANT FRONT DESK STAFF, SMOKE FILLED ROOMS AND HALLWAYS
WHEN BOOKING ROOM, WE SELECTED SMOKE FREE ROOM. THE ENTIRE FACILITY SMELLED OF CIGARETTE SMOKE FROM THE FRONT DOOR TO OUR "SMOKE FREE" ROOM. WE WERE TOO TIRED TO LOOK FOR ANOTHER ROOM AT 2 AM. SO WE JUST BIT THE BULLET AND STAYED THE NIGHT. AWAKENED TO MUSTY CIGARETTE ASH TRAY SMELL.
WE ARRIVED FROM AIRPORT AT 2 AM AND HAD A LATE CHECK OUT LISTED AT FRONT DESK.
WE WERE AWAKENED AT 10 AM BY CLEANING STAFF WHO KNOCKED ON OUR DOOR AT 3 DIFFERENT INTERVALS BEFORE WE WERE AWAKE ENOUGH TO ANSWER. THE FRONT DEST APPOLOGISED AND WERE VERY NICE.
AWAKENING IN THAT MANNER MAKES IT CHALLENGING TO RETURN TO A RELAXED STATE. WE JUST GOT DRESSED AND LEFT ASAP.
HAVE PHOTO'S BY REQUEST WILL FORWARD TO CANDLEWOOD SUITES. PHOTO NOT AVAILABLE ON THIS COMPUTER.
July 25, 2015