Rated 4,8 out of 5 by 182
Rated 5,0 out of 5,0 by DrRuhnow Great stay - Great Staff
Taylor, at check-in, made sure we were upgraded to a Great suite (for platinum elite). Ryan, breakfast host, went out of her way to present cookies to my granddaughter, simply because I mentioned it was her b"day. Both staff went above and beyond expectations.
21. Januar 2015
Rated 5,0 out of 5,0 by Peggy1959 Our favorite hotel!
Our son is a student at Syracuse University. We have tried some of the other hotels in the Syracuse area, but have decided that Staybridge is our "home away from home". The facility is always clean and maintained. The staff is genuinely friendly and eager to assist.
13. Januar 2015
Rated 3,0 out of 5,0 by roadwarrior00007 Nice but not perfect
We were staying overnight before a relative's funeral. The suite was nicely laid out, well decorated and clean. The teenagers appreciated having there own room as did my wife and I. The pool was very nice with warm water but a hot tub would have been nice.
The HVAC unit was so loud it was hard to watch the TV in the bedroom. We asked for a late check-out (1/2 hour) and got a bit of attitude from the desk clerk. The same desk clerk could not be bothered to put an employee on hold while we were checking out and proceeded to speak to us around the telephone... Not a great way to treat a frequent guest. Overall, I would stay at this property again but there needs to be some attention to the HVAC systems and customer service training.
6. Januar 2015
Rated 4,0 out of 5,0 by achris Nice stay
All I needed for my stay in the area.
This hotel is nice and clean and as expected from IHG hotels in general
5. Januar 2015
Rated 3,0 out of 5,0 by warrior1 staff let me down
I had such a great stay upon my first visit to this Staybridge that I decided to stay here again upon my return to the Syracuse NY area.
I was initially happy to get a phone call the day of my stay reminding me that I had a reservation here.
I had an issue with being completely ignored by their front desk mgr while she kept taking phone calls instead of responding to myself and another guest that waited over 15 minutes before another staff member decided to help us.
3. Januar 2015
Rated 4,0 out of 5,0 by Mary616 Large room for our family of 5
We love staying here when we are in town. Everyone gets their own bed and the two bathrooms are a nice perk too.
1. Januar 2015
Rated 5,0 out of 5,0 by Chief1515 Super Clean
Super clean only issue was with the size of the beds in the suites - they were twin not queen. Love the brand and would recommend it to anyone as it is pretty much the best value for money in the hotel world these days.
30. Dezember 2014
Rated 5,0 out of 5,0 by Nanarocks12 Great Place
This was our first stay and we loved it! Our Suite was beautiful
29. Dezember 2014