Rated 4,3 out of 5 by 191
Rated 3,0 out of 5,0 by Hockeynut73 Bad beds
All the times I have stayed I have not gotten a nice nights sleep. The pillows are way too soft and the beds have ruts in them from over use. What I mean is that when you first walk into your room and look at the bed, you see two indentations where people sleep that are worn into the mattress. Plus I the last couple stays I was not automatically upgraded.
28. Juli 2014
Rated 3,0 out of 5,0 by Spinner007 Not Returning
Unfortunately poor hotel and was expecting more. The room particularly the bathroom was not clean and also picked up wrappers beside the bed and hair on pillows . Travel over 70 nights a year and was quite anxious to try this hotel and was very disappointed.
28. Juli 2014
Rated 5,0 out of 5,0 by jacksonp Comfortable room and great service
I stayed at the hotel to attend my niece's wedding. The hotel was very accommodating with the number of guests staying at the hotel. They were very flexible with making rooms available early as the arrival of guests was very fluid that Friday and Saturday. I want to specifically thank Jennifer at the front desk for all of her help in accommodating getting rooms ready. She was very helpful and flexible. She has great customer service qualities. I will definitely stay at this hotel again in the future!
26. Juli 2014
Rated 4,0 out of 5,0 by Jan@2014 Great location and service
I was overnighting in Miami on my way home and the hotel was a perfect choice for this purpose. It's proximity to the airport was great and the staff were extremely friendly and helpful. I would certainly stay there again if I am in the area.
25. Juli 2014
Rated 5,0 out of 5,0 by El Aventurero Carsu
Las camas son cómodas aunque los colchones deberían quizás rotarse porque la tendencia es a hundirse del lado de el centro, buenas almohadas pero cojines ya algo viejitos.
El personal muy amable y parecieran ya conocerle a uno...se siente bien.
23. Juli 2014
Rated 4,0 out of 5,0 by FLAGirl81 Nice Interior - LOUD exterior
Hotel rooms are nice - bathroom layout is awkward and small but clean (also, they have rain shower heads - great for relaxation, but inconvenient for women with thick/long hair that needs water pressure for washing
22. Juli 2014
Rated 4,0 out of 5,0 Excelente ubicación para visitas y top piscina
Visitando el hotel con la familia la piscina tuvo gran valor tanto como el gimnasio. El personal fue muy atento hacía los niños, lo que no siempre es el caso que un tipico hotel de negocios.
Lamentamos como en otros lugares de no poder abrir la ventana ya que una noche fresca con ventana abierta es más agradable que el aire acondicionado.
Las camas (matrimoniales) están justo y sería mejor contar con camas tamaño Queen en caso de varios personas en una habitación.
La ubicación del hotel es excelente para cualquier tipo de excursión y compra, cerca del aeropuerto Intl de Miami y sobre el Dolphin Expressway.
Las habitaciones y de hecho todo el hotel cuenta con instalaciones modernas y limpias de buena calidad.
17. Juli 2014
Rated 1,0 out of 5,0 by Jamie77777 Poor Stay Do Not Recommend
They do not honor you as a Platinum Ambassador so don't expect anything your supposed to receive upon arrival. Front desk was rude, my rooms were not ready I had to wait several hours and come back to check in. I did not have the fruit, water, or gift in my room they promise the Ambassador's. I tried to use the free movie but then was charged and had to have them remove it from my bill. We left a vehicle there while we were on a cruise. They require you to leave your keys and someone drove our car 86 miles while we were gone. Completely uncalled for.
16. Juli 2014
Rated 5,0 out of 5,0 by John014 Comfortable bed, well maintained property
Well maintained property. Convenient location. I'll definitely stay here again
14. Juli 2014
Rated 5,0 out of 5,0 by PACITA traslados al mall y aeropuerto
excelente estancia, limpio, comodo y seguro , vale la pena su precio
10. Juli 2014
Rated 5,0 out of 5,0 Cliente Satisfecho
Excelentes atenciones fui con mi hija que es cantante y tengo que viajar con frecuencia y de verdad me encanto el hotel Intercontinental de el Doral
10. Juli 2014
Rated 1,0 out of 5,0 by Dee-Dee C. Not for handicapped individuals
1. Only a handful of handicapped rooms available (3-4). Sent me with staff to see if a room is handicapped accessible...SHOULDN'T THEY KNOW THIS????
2. Hump going into bathroom that is hard to get a wheelchair over.
3. The bathroom door doesn't open all the way due to a stopper to prevent the door from hitting the tub
4. The toilet is so low, you need help getting off of it. It's much lower than the average toilet.
5. Mini fridge is filled, so you can't put anything in it unless you take the liquor out .
6. No microwave to use unless you are a VIP member.
5. Juli 2014
Rated 5,0 out of 5,0 by Spion Great airport hotel
The customer service provided at this hotel is unrivaled. I would definitely stay here again just to experience the level of service that I received at this location.
2. Juli 2014
Rated 4,0 out of 5,0 by alek50 Good stay but could be more practical
Lack of ice machineon the floors . Yes you can ask to concierge but ...
Breakfast expensive and with slow speed when buzy
Grabbing your own coffe cup could speed up .
2. Juli 2014
Rated 4,0 out of 5,0 by GUARSA MIEMBRO IHG
Nunca me dijeron que podia tener beneficios con el hotel, hace poco soy socio y no me han informado los beneficios del programa, lei que podia tener late check out y solo me permitieron una hora, cosa que hizo me complicara mi estadia en su hotel.
30. Juni 2014
Rated 5,0 out of 5,0 by meco calidad
en cuanto al personal excelente, pero la calidad de la cama es muy mala.
27. Juni 2014
Rated 4,0 out of 5,0 by trainer75 comfortable bed and clean room
stay was great but didn't like that they only had shuttle to the airport and not from the airport
25. Juni 2014
Rated 5,0 out of 5,0 by guayoyo Comfortable bed and great service.
very good, the food was excellent all the amenities were clean front desk took care of the wrong billing
25. Juni 2014
Rated 5,0 out of 5,0 by TURISTA VELOZ ESTADIA MUY CONFORTABLE
EL HOTEL ES MUY BUENO PARA NUESTROS OBJETIVOS TURISTICOS Y COMPRAS, CERCA DEL AEROPUERTO, MALLS COMERCIALES, ZONA DE RESTAURANTES, SOLAMENTE LOS ACCESOS POR LAS DOS AVENIDAS AUN EN CONSTRUCCION CONFUNDEN UN POCO AL MOMENTO DE LLEGAR, PERO SE DIVISA EL COMPLEJO A TIEMPO.
24. Juni 2014
Rated 5,0 out of 5,0 by GiGi54 Great home away from home!
I have been working in our corporate office in Miami for the most part of the past six weeks and I spent all of that time in your hotel. The staff has been most accommodating to my needs from checking in to checking out. When I checked out on my last visit, I reflected on how easy the staff at the hotel made that extended stay from home be. The beds are comfortable, the rooms are kept clean daily, enough hangers for all of my clothes, the towels are soft...all the things and more that make you feel at home!
I am thankful and wish to express my gratitude.
24. Juni 2014
Rated 5,0 out of 5,0 by sunnysal one of my favorite homes away from home
As a frequent business traveler I expect to be pampered as much as possible during my trips, to keep the constant travel tolerable. The Intercontinental chain, and the Latin American operations owned by the Poma family in particular, treat me well every time I stay. the staff is always interested in a guests happiness and it always results in a stress free stay. I have become a VERY loyal Intercontinental guest and recommend you try them as well, you won't be disappointed!
24. Juni 2014
Rated 5,0 out of 5,0 by Jose0127 Cuarto acogedor
El cuarto muy acogedor para la estadia a pesar de ser corta la estadia. La cama muy Buena para dormir.
23. Juni 2014
Rated 3,0 out of 5,0 by AlfonsoD Have been several times, first bad experience
Room cleaness was poor, they clean again but it was still dirty. Previous visits were fine.
21. Juni 2014
Rated 5,0 out of 5,0 by guedslines Nice and great services
Great service I will recomend this location to all my friends and familly
20. Juni 2014
Rated 5,0 out of 5,0 by asesor El Hotel y el personal son excelentes...
Es un Hotel con una ubicacion perfecta... todo el personal muy atento y de un alto conocimiento de prestacion de servicios... calidad excepcional!!!
20. Juni 2014
Rated 5,0 out of 5,0 by Stewart717 Great service
Nice hotel and not far from the airport. Pool was great! :-)
19. Juni 2014
Rated 4,0 out of 5,0 by Rick G. Great beds
Everything is outstanding....except if your an Ambassador member, it's tough getting your Ambassador amenities without having to remind them!
18. Juni 2014
Rated 5,0 out of 5,0 by ChepeChapin Gente amable y eficiente
LLevo casi 10 años viajando al Inter Doral, siempre es una excelnete experiencia.
16. Juni 2014
Rated 4,0 out of 5,0 by alicecw Room Appearance
While adequate, the room was on the shabby side, particularly the carpet. It had a big hole in it. I would think that carpet could be changed out easily. Nothing gives a drabber look that a carpet with holes in it. I was surprised.
12. Juni 2014
Rated 4,0 out of 5,0 by Steveo66 Great People
Hotel friendly Staff and the rooms are comfortable. The only issue was I couldn't get the room to be as cold as I would like.
10. Juni 2014